Test Your Intolerance- Logo - reviews

Test Your Intolerance
Reviews:

175 reviews in the last 12 months653 total reviews  

3.82
Good

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Top positive review

16 Feb 2024
 Verified review
I particulrly like the idea of knowing what could be causing symptoms and putting the information given within the report into effect by following exclusion diet ( for short length of time ) = well worth it ... I have tried and been helped and am faithful to periodic testing because of my very sensitive system. All thanks to everyone and I must add that the Customer Service team are way Above and Beyond being willingly help~full. Thank and Praise.

Top negative review

17 Aug 2023
 Verified review
After ordering my test, following the instructions provided and sending it back, I received an email stating there had been an error with the test in the lab, and I had to re-do the test. I waited three weeks for the test to arrive but didn't receive nothing, and on following up on emails, I had no responce (that made me feel that I had been scammed as a customer). On my third follow up, I finally got a responce and requested a refund, but was still left out of pocket as I had to originally pay for the test to be sent back Tracked and Signed for (£6.90). Very disappointed in this service, I hope no-one has to go through what I did.
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Reviews for Test Your Intolerance

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Latest first
27 Nov 2023
 Verified review
Customer service answers quickly
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Answer by Test Your Intolerance
30 Nov 2023
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@testyourintolerance.com Thanks again for the great review! Donna, Customer Service Manager
22 Nov 2023
 Verified review
waste of money tests are not accurate at all which is absolutely pointless sure you’d get different results if you sent it 2 samples at the same time under a different name
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Answer by Test Your Intolerance
23 Nov 2023
Thank you for your review. I am very sorry to hear you feel this way about your blood test results. I am pleased to confirm our blood testing is completed using the medically recognised ELISA method of testing for IgE allergies. Repeatability for this method of testing and our blood IgE testing is >99% and samples sent at the same time for the same person would produce the same test results provided as long as the samples were taken at the same time and no dietary or medication changes had been made between the taking of the two samples. If you would like to discuss your test results further, our expert and friendly team is more than happy to assist at info@testyourintolerance.com Donna, Customer Service Manager
22 Nov 2023
 Verified review
I thought the service was a super quick turnaround from sending the sample to getting my results. The results were really detailed but easy to read and very interesting! A lot of what came back really made sense in terms of how my body reacts to certain foods and it just confirmed a lot for me.
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Answer by Test Your Intolerance
23 Nov 2023
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@testyourintolerance.com Thanks again for the great review! Donna, Customer Service Manager
22 Nov 2023
 Verified review
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Answer by Test Your Intolerance
23 Nov 2023
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@testyourintolerance.com Thanks again for the great review! Donna, Customer Service Manager
16 Nov 2023
 Verified review
Speedy help
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Answer by Test Your Intolerance
23 Nov 2023
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@testyourintolerance.com Thanks again for the great review! Donna, Customer Service Manager
15 Nov 2023
 Verified review
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Answer by Test Your Intolerance
23 Nov 2023
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@testyourintolerance.com Thanks again for the great review! Donna, Customer Service Manager
7 Nov 2023
 Verified review
Quick response from online chat
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Answer by Test Your Intolerance
11 Nov 2023
Thank you so much for reaching out and giving us 4-stars! ⭐⭐⭐⭐ We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@testyourintolerance.com Thanks again for the great review! Lucie Customer Service
3 Nov 2023
 Verified review
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Answer by Test Your Intolerance
3 Nov 2023
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@testyourintolerance.com Thanks again for the great review! Donna, Customer Service Manager
3 Nov 2023
 Verified review
helped my exema
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Answer by Test Your Intolerance
3 Nov 2023
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We’re very proud of our service and we’re so happy you had a positive experience and our testing has helped improve your symptoms! Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@testyourintolerance.com Thanks again for the great review! Donna, Customer Service Manager
3 Nov 2023
 Verified review
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Answer by Test Your Intolerance
3 Nov 2023
Thank you so much for the 5-star review! ⭐⭐⭐⭐⭐ We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@testyourintolerance.com Thanks again for the great review! Donna, Customer Service Manager
2 Nov 2023
 Verified review

Great service!

Very fast service. I ordered 2 tests and I didn’t have to wait long time to receive the results. Highly recommended ☺️
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Answer by Test Your Intolerance
2 Nov 2023
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@testyourintolerance.com Thanks again for the great review! Donna, Customer Service Manager
2 Nov 2023
 Verified review

Excellent service

Quick turnaround and accurate, found out a few things that didn’t know which has helped change my diet and get me off pharmaceutical drugs.
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Answer by Test Your Intolerance
2 Nov 2023
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@testyourintolerance.com Thanks again for the great review! Donna, Customer Service Manager
2 Nov 2023
 Verified review
Really happy with the testing and service
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Answer by Test Your Intolerance
2 Nov 2023
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@testyourintolerance.com Thanks again for the great review! Donna, Customer Service Manager
27 Oct 2023
 Verified review

very quick but unreliable results

very quick and very responsive, however they sent 2 sets of results which cast doubt on what to believe as they were VERY different results
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Answer by Test Your Intolerance
31 Oct 2023
Thank you for your review. I am very sorry to hear you're not completely satisfied with the test results. As explained in email correspondence, the system emailed you an example report in error. If you have any further questions or queries, please do not hesitate to contact our team at info@testyourintolerance.com and the team will be more than happy to assist. Lucie Customer Service
23 Oct 2023
 Verified review
Quick and accurate results thank you
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Answer by Test Your Intolerance
23 Oct 2023
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@testyourintolerance.com Thanks again for the great review! Donna, Customer Service Manager
20 Oct 2023
 Verified review
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Answer by Test Your Intolerance
20 Oct 2023
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@testyourintolerance.com Thanks again for the great review! Donna, Customer Service Manager
20 Oct 2023
 Verified review
quick and easy
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Answer by Test Your Intolerance
20 Oct 2023
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@testyourintolerance.com Thanks again for the great review! Donna, Customer Service Manager
20 Oct 2023
 Verified review
reviewing on behalf of my sister as I bought the test for her. she says it has made a massive difference to her eczema. really happy with the service!!
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Answer by Test Your Intolerance
20 Oct 2023
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We are so happy to hear that the testing has helped your sister's symptoms! Our wide range of allergy, food intolerance, sensitivity and health tests help you understand potential triggers and key biomarkers from the comfort of your own home, and it's reviews like yours that help us to reach more people! In fact, over 20,000 people trust us every month to provide fast and accurate results. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@testyourintolerance.com Thanks again for the great review! Donna, Customer Service Manager
20 Oct 2023
 Verified review
Bought an allergy test for myself and the results came back so fast. I bought another for my sister who also wanted to do the testing and it has really helped her with her eczema flare ups now she knows the trigger food!!
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Answer by Test Your Intolerance
20 Oct 2023
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We are so happy to hear that the testing has helped your sister's symptoms! Our wide range of allergy, food intolerance, sensitivity and health tests help you understand potential triggers and key biomarkers from the comfort of your own home, and it's reviews like yours that help us to reach more people! In fact, over 20,000 people trust us every month to provide fast and accurate results. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@testyourintolerance.com Thanks again for the great review! Donna, Customer Service Manager
17 Oct 2023
 Verified review

Process and results

The process was so easy to follow and recieved results in under a week. A lot of information and answers given in detail but easy to read and understand. Starting to make changes based on results and hoping it prevents constant symptoms I have been having.
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Answer by Test Your Intolerance
31 Oct 2023
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We’re very proud of our service and we’re so happy to hear that you received your test results quickly and the testing has helped identify food causing your symptoms and you're not feeling much better! Thank you for taking the time to rate your experience, we really appreciate it! If you have any questions, please don't hesitate to reach out to info@testyourintolerance.com Thanks again for the great review! Lucie Customer Service