Test Your Intolerance

Reviews:

Le resultat du test est très complet. la réponse du service clients est rapide et bien détaillée

Alex was very helpful and gave us all the information we were looking for.

Their report was timely and very comprehensive. They responded quickly to a query. Acting on my results from the test report has made a hugely positive difference to my health.

Fast polite service

The staff were very helpful with the blood sample when I experienced difficulties. Also, when I received the results, the consultant was very knowledgeable and helpful. She advised me on various issues relating to my allergies and intolerances. I would definitely recommend this company to family and friends.

Very good customer service given on the phone, very clear message and answered any questions thoroughly. Thanks!

I’ve had no help about how to do the samples except a rubbish email from support it’s not explained I still need a plastic bag to be able to provide it I don’t know where to get one this is so specific it’s useless

I suffer with Fibromyalgia and my cognitive skills are not good and it’s taken me a while to get a GP appt. I want to go over your findings with a nutritionist so I can be guided how to get the best out of it. I have serious gut problems with IBS, Diverticulitis and Lactose Intolerance that I know of so find it difficult eating the right stuff. Hopefully once I can get the nutritionist’s help this will have been invaluable

quick and easy

great service

There was too much information. It showed I had an intolerance to many many things. When I first read the details I felt shocked and wondered if I should stop eating all those things about 90% but then realised that was impossible.

Fast and efficient service

Whilst the test results provide some interesting information I will need to spend time understanding exactly what they are saying. The labelling of the results are not that clear to me in some cases e.g. Green beans. Does this mean all types of green beans? The main reason the low rating is that; There was no return envelope in my pack and it took several days to receive a reply to my online contact asking about the return. I was advised to send further information so it could be recorded as a non-conforming pack. I did this but at no time was an offer made to send me the missing envelope which resulted in me having to pay £1:50 to track the return. I then had to contact yourselves again as my results had not been received. They were apparently stuck in the system! At this time I said about the tracking cost too and an apology was made and a refund has been processed. It was not a good customer experience.

The results were so complicated to understand!