Test Your Intolerance

Reviews:

quick and easy

great service

There was too much information. It showed I had an intolerance to many many things. When I first read the details I felt shocked and wondered if I should stop eating all those things about 90% but then realised that was impossible.

Fast and efficient service

Whilst the test results provide some interesting information I will need to spend time understanding exactly what they are saying. The labelling of the results are not that clear to me in some cases e.g. Green beans. Does this mean all types of green beans? The main reason the low rating is that; There was no return envelope in my pack and it took several days to receive a reply to my online contact asking about the return. I was advised to send further information so it could be recorded as a non-conforming pack. I did this but at no time was an offer made to send me the missing envelope which resulted in me having to pay £1:50 to track the return. I then had to contact yourselves again as my results had not been received. They were apparently stuck in the system! At this time I said about the tracking cost too and an apology was made and a refund has been processed. It was not a good customer experience.

The results were so complicated to understand!

Customer service answers quickly

waste of money tests are not accurate at all which is absolutely pointless sure you’d get different results if you sent it 2 samples at the same time under a different name

I thought the service was a super quick turnaround from sending the sample to getting my results. The results were really detailed but easy to read and very interesting! A lot of what came back really made sense in terms of how my body reacts to certain foods and it just confirmed a lot for me.

Speedy help

Quick response from online chat

helped my exema