Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.
Top positive review
18 Nov 2023
Verified review
Only thing would be to maybe give an estimated delivery date at the time of ordering specific items - I ordered over a weekend and so had to wait for the email to tell me when it would be delivered. It was delivered quickly, but it would be better to know more in advance really to make preparation for the delivery. And even though the delivery man delivered to my doorstep (along a pathway), he must have dragged it as the end packaging at both ends was ripped & muddy. Luckily not through to the vinyl so you wrap them very well. But apart from that, I'm very happy with them - 2nd or 3rd time I've used them and will use them again. Great prices, great customer service guys, great products.
I paid for a sample, then had to pay postage to get it delivered. The sample was superb so I placed the order. Vinyl arrived, completely different. Different name to sample, although correct number. They said batch was slightly paler, nonsense. Offered 10 % discount. Samples must represent order as this is breach of contract. Picture shows small sample on top of delivered roll.
Delivery notification came far too late - 2hour window sent 15 mins after the start of the 2 hours!
Otherwise can't fault them.
Report review
27 Jan 2024
Verified review
vynil flooring arrived very unsatisfactory condition. with printing ink smudged over large areas . and really not satisfied with this . Inwas offered 30 percent discount amounting to 66 pounds I want it replaced completely.
Report review
15 Dec 2023
Verified review
Good value product with prompt delivery
Report review
30 Nov 2023
Verified review
Sample not matching order
I paid for a sample, then had to pay postage to get it delivered. The sample was superb so I placed the order. Vinyl arrived, completely different. Different name to sample, although correct number. They said batch was slightly paler, nonsense. Offered 10 % discount. Samples must represent order as this is breach of contract. Picture shows small sample on top of delivered roll.
Report review
24 Nov 2023
Verified review
Good quality flooring and great that they were able to send the sample beforehand
Report review
19 Nov 2023
Verified review
Had no problem ordering from the company, but was a bit disappointed with delivery that was delayed by two days so that meant I was not in when package was delivered, then driver ignored large sign on door to leave at neighbours ,but the product is great
Report review
9 Nov 2023
Verified review
Wasn't expecting such a high delivery cost
Report review
4 Nov 2023
Verified review
Give correct information about delivery and dispatch
Report review
15 Oct 2023
Verified review
Still waiting
I’ve messaged both the supplier and delivery company several times without a reply as my item has not arrived
Report review
8 Oct 2023
Verified review
Delivery was when expected but expensive. Product was as expected.
Report review
4 Oct 2023
Verified review
Still waiting for my order, delivery driver said my shop was closed even though I waiting outside and they didn’t even try!! The picture sent was absolutely nowhere near to where my shop is!!
Report review
29 Sept 2023
Verified review
Lino was damaged, had triangular slices throughout so notiable that they must have been seen during rolling and packing!!!
Now I can get through to customer support...
Report review
26 Aug 2023
Verified review
They sold me something they didn’t have in stock and would take 6 weeks or more to deliver. It took a week for them to cancel the order, refund still hasn’t arrived……
Report review
31 Jul 2023
Verified review
Easy to deal with
Report review
24 Jul 2023
Verified review
decent online company
Seem a decent company had a minor issue would use again.
Report review
7 Jul 2023
Verified review
Good review
Unfortunately you didn't have the flooring I wanted and was only notified after paying . But was offer to wait or to change it .as 8 had already pulled the floor up after ordering I didn't want to wait .
The delivery guys was lovely and so helpful not sure of there names but would like to give them credit . This is my second time ordering and I would order again tank you
Measures have been taken to ensure that the published reviews only originate from consumers who have actually used or purchased the products or services.
Imported Reviews
They are not included in the overall rating. No verification measures have been taken.