Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.
Top positive review
18 Nov 2023
Verified review
Only thing would be to maybe give an estimated delivery date at the time of ordering specific items - I ordered over a weekend and so had to wait for the email to tell me when it would be delivered. It was delivered quickly, but it would be better to know more in advance really to make preparation for the delivery. And even though the delivery man delivered to my doorstep (along a pathway), he must have dragged it as the end packaging at both ends was ripped & muddy. Luckily not through to the vinyl so you wrap them very well. But apart from that, I'm very happy with them - 2nd or 3rd time I've used them and will use them again. Great prices, great customer service guys, great products.
I paid for a sample, then had to pay postage to get it delivered. The sample was superb so I placed the order. Vinyl arrived, completely different. Different name to sample, although correct number. They said batch was slightly paler, nonsense. Offered 10 % discount. Samples must represent order as this is breach of contract. Picture shows small sample on top of delivered roll.
Lino was damaged, had triangular slices throughout so notiable that they must have been seen during rolling and packing!!!
Now I can get through to customer support...
Report review
26 Aug 2023
Verified review
They sold me something they didn’t have in stock and would take 6 weeks or more to deliver. It took a week for them to cancel the order, refund still hasn’t arrived……
Report review
7 Jul 2023
Verified review
Stay well clear.. promised delivery 4 days in a row.. waited in those full days as no specific time slot given, and still never showed. Shocking service
Report review
15 Oct 2023
Verified review
Still waiting
I’ve messaged both the supplier and delivery company several times without a reply as my item has not arrived
Report review
21 Aug 2023
Verified review
This is the wrong colour on the photo, its come grey not black
Report review
4 Nov 2023
Verified review
Give correct information about delivery and dispatch
Measures have been taken to ensure that the published reviews only originate from consumers who have actually used or purchased the products or services.
Imported Reviews
They are not included in the overall rating. No verification measures have been taken.