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Top positive review
18 Nov 2023
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Only thing would be to maybe give an estimated delivery date at the time of ordering specific items - I ordered over a weekend and so had to wait for the email to tell me when it would be delivered. It was delivered quickly, but it would be better to know more in advance really to make preparation for the delivery. And even though the delivery man delivered to my doorstep (along a pathway), he must have dragged it as the end packaging at both ends was ripped & muddy. Luckily not through to the vinyl so you wrap them very well. But apart from that, I'm very happy with them - 2nd or 3rd time I've used them and will use them again. Great prices, great customer service guys, great products.
Item was not delivered and they would not proceed with a refund, dump your items outside your house and the only reason I know is they sent me a proof of delivery. You don’t get an email to say when it’s out for delivery or even when it’s been delivered, rude customer service when I rang up, and explaining that it’s not there fault and they wouldn’t offer a full refund as they have delayed my carpenter fitting the flooring, this bought more costs to myself and I have used another flooring provider.
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Reviews for Vinyl Flooring UK
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13 Sept 2023
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12 Sept 2023
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5 Sept 2023
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Firstly it was the best price for what I needed. Delivery service was fantastic, I was kept informed from sent out to door.
Great product. Thanks
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4 Sept 2023
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2 Sept 2023
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31 Aug 2023
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I don't recommend ordering samples
I ordered 3 samples. One was out of stock (no mention as yet of them offering to refund) and they sent the wrong sample for one of the other ones. Additionally they didn't pay sufficient postage, so I had to pay an extra £1.50 for Royal Mail to deliver them to me.
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31 Aug 2023
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29 Aug 2023
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Vinyl was delivered on time and it’s what I expected
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29 Aug 2023
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From ordering to deliver everything was straight forward no problem at all
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26 Aug 2023
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Very easy to order. I was kept advised all along about my order - whether it was in stock, when it would be delivered (and by who). It was delivered exactly as I was advised - well wrapped and appears to be in perfect condition and as described on the website. I haven't actually opened and laid it yet!!
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26 Aug 2023
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They sold me something they didn’t have in stock and would take 6 weeks or more to deliver. It took a week for them to cancel the order, refund still hasn’t arrived……
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25 Aug 2023
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The customer service is shocking.
After being given a tracking link that didn’t work and being misinformed of delivery slots 3 times, I spoke to a female member of the team who was rude, very passive aggressive, wouldn’t listen to anything I said as she continually shouted over me and had no idea how to speak to people
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24 Aug 2023
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Everything was exactly as promised. Goods as ordered were properly wrapped, delivery was within 4 days and even my email query on price breakdown was answered within hours.
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21 Aug 2023
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This is the wrong colour on the photo, its come grey not black
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21 Aug 2023
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Top Quality Bathroom Flooring
Order process was quick and easy. Delivered quickly. Flooring was well protected and wrapped. Top quality bathroom flooring! No hesitation in recommending to others.
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19 Aug 2023
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Easy to order delivered promptly
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19 Aug 2023
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Good service
Quick and proffesional service
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7 Aug 2023
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Great product
Good visual online, great price, quick delivery and good quality product.
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31 Jul 2023
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Easy to deal with
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31 Jul 2023
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Fantastic service, prompt delivery, product brilliant and looks fantastic. Couldn't ask for more
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