Fantastic service. Would return without hesitation.
I reported a website fault which wasn't allowing me free postage on a camera I was buying. They sorted it out whilst I was on the chatbot with them so I was able to order immediately.
I decided on the free postage and to my pleasant surprise I received the camera the next day, which was also a Saturday, so excellent service there.
Everything was packed well and all in working order.
I was very pleased with Castle Cameras, who were also the cheapest using Google shopping.
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28 Nov 2023
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Great shop to deal with. No hassle and 1st rate service
I wanted a premium compact camera with DSLR quality and a fixed lens; something to keep in my pocket when out and about. I thought I new what I wanted but it was Castle Cameras staff in Salisbury that helped me finally choose the excellent Canon G1 Mk III and without any hard sales pitch.
Later, when I realised I needed a UV filter to fit the 37mm lens, I found it on the Castle Cameras website. This time it was the Bournemouth shop that met the order and, again with no fuss, it was delivered within three days.
A very good camera shop and I'll definitely use them again.
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2 Nov 2023
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Discounted price on my order after doing a search for a specific camera accessory. Probably a promotional introductory price either way it is a good business strategy.
The item i wanted is VERY hard to find in the UK but they have tried to source it and kept me informed all the way, contacting me with info without me having to chase them. Excellent customer relations.
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26 Sept 2023
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Good service.
In my very limited experience of dealing with the company, they have been very helpful and reliable. What I saw and what I was told was exactly what I got. Thank you.
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25 Sept 2023
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Good service and polite staff. But you should only advertise and allow purchases of items you actually have in stock.
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25 Sept 2023
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Excellent service
Competitive price and my brand new lens arrived well packed and in good time.
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19 Sept 2023
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Castle cameras on line
easy to deal with company, placed my order early afternoon and it was delivered mid morning the next day, can't ask for a better service.
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