thecrofthouse.comReviews:
144 reviews in the last 12 months2,209 total reviews
Excellent
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Top positive review
6 Nov 2023
Verified review
Easy to place an order which was delivered only four days after ordering. The jumper was well-made and a lovely colour, true to the web-page. The reason for return was that there wouldn't have been room for a shirt beneath it. It was close-fitting and needed to be worn over a thin t-shirt or on its own - as the illustration showed!!
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Top negative review
23 Sept 2023
Verified review
I still have not received my order!!!
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Reviews for thecrofthouse.com
23 Oct 2023
Verified review
The design is as shown; the yarn used is beautiful and strong; the sizing is described well; the ordering is easy; the pricing is good; and the shipping is swift.
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16 Oct 2023
Verified review
Excellent quality and craftsmanship
Sweater not as soft as I was expecting but nothing 2 nights in the freezer couldnt fix. Excellent quality and craftsmanship
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15 Oct 2023
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The gloves are lovely and warm, and attractive too!
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9 Oct 2023
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Very fast processing of order, customer oriented.
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27 Sept 2023
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VB
Valerie B.
Norwich
27 Sept 2023
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26 Sept 2023
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It’s a beautiful jumper, true to size, and great quality. And was nicely packaged with promo delivery - can’t fault anything and am a very happy customer.
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26 Sept 2023
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The cardigan is beautifully made and I am very happy with my purchase
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25 Sept 2023
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23 Sept 2023
Verified review
I still have not received my order!!!
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Answer by thecrofthouse.com
23 Sept 2023
Hello, I can see from your parcel tracking that Deutsche Post attempted to deliver your parcel today but you were not at home. Please organise for redelivery or collection to prevent the parcel being returned from Germany to us. Since Brexit, parcels must now clear customs in Germany which has added significantly to transit times.
Please come back and amend your review once you have your jumper. You can also contact me directly via the website, should you have any other queries. Louise
25/9/23 (2 days later) - tracking shows customer collected the item.
19 Sept 2023
Verified review
Lovely warm but light sweater.
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10 Sept 2023
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9 Sept 2023
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Wonderful products + Magnificent service + Croft House
These fine woolens belong in everyone's wardrobe, and the customer service is second to none. What more could one wish for?
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8 Sept 2023
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22 Aug 2023
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12 Aug 2023
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Great selection of knitwear. Good description of sizes and lengths etc. Customer service contacted me promptly about a stock problem and worked with me for other options. Quick delivery in good recyclable packaging. Really could not fault them.
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2 Aug 2023
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Excellent service, got to me earlier than expected. Good quality jumper.
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15 Jul 2023
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I have purchased only twice from them and they have never failed me. Absolutely amazing quality and orders where processed efficiently and delivered next working day. Will definitely purchase from them again.
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3 Jul 2023
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Excellent quality and service!
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18 Jun 2023
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Superb quality. Fast shipping. Highly recommended.
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