thecrofthouse.com- Logo - reviews

thecrofthouse.com
Reviews:

144 reviews in the last 12 months2,209 total reviews  

4.92
Excellent

Trustmark
Valid

Includes Buyer Protection

Certified since: 4 Nov 2021
The Trustmark indicates trustworthy online retailers.
thecrofthouse.com fulfils all Trusted Shops quality criteria, including
  • Verified identity
  • Encrypted data transfer
  • Clear ordering process

Trusted Shops Buyer Protection

This company offers Trusted Shops’ buyer protection up to £2,500. Find out how this secures your transaction.

Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Top positive review

6 Nov 2023
 Verified review
Easy to place an order which was delivered only four days after ordering. The jumper was well-made and a lovely colour, true to the web-page. The reason for return was that there wouldn't have been room for a shirt beneath it. It was close-fitting and needed to be worn over a thin t-shirt or on its own - as the illustration showed!!

Top negative review

23 Sept 2023
 Verified review
I still have not received my order!!!
Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Reviews for thecrofthouse.com

Filter
Sort by  
Latest first
12 Dec 2023
 Verified review
Parcel arrived as scheduled and we’ll packed. Loved the jumper it looked exactly as I had seen it and true to size.😁
Report review
11 Dec 2023
 Verified review
Report review
11 Dec 2023
 Verified review
Report review
10 Dec 2023
 Verified review
Report review
10 Dec 2023
 Verified review
Lovely sweater - warm and light to wear unlike heavier sweaters with similar design.
Report review
AB
9 Dec 2023
 Verified review
The quality of the product and the prompt delivery. Both outstanding
Report review
9 Dec 2023
 Verified review
excellent products excellent no quibble returns if it doens't fit
Report review
9 Dec 2023
 Verified review
Excellant service. Loved the jumper
Report review
JS
James S.
East Molesey
7 Dec 2023
 Verified review

Happy Customer

Ordering was easy, the site easy to navigate, item arrived in good time and well packaged. Overall happy.
Report review
1 Dec 2023
 Verified review
Service really quick, and beautiful knitwear which lasts.
Report review
1 Dec 2023
 Verified review
Report review
30 Nov 2023
 Verified review
Great company and great and courteous service
Report review
29 Nov 2023
 Verified review
Beautiful product - prompt service, very impressed
Report review
29 Nov 2023
 Verified review
Report review
28 Nov 2023
 Verified review
Report review
28 Nov 2023
 Verified review
Haven’t received my order!!
Report review
Answer by thecrofthouse.com
28 Nov 2023
Hello Molly I can see from your tracking that your order has now arrived. I hope you are happy with your purchase. We dispatched your parcel on the morning after you placed your order and it has been in the Royal Mail system since then (please see your tracking to view it's journey). Our review requests are sent our by a 3rd party company a set number of days after purchase. This means that they sometimes arrive before your parcel, but ensure it is ready for you to leave your review when the parcel is delivered. Please do leave a product review now you have your purchase. I am always happy to help should you have any queries regarding your purchase in the future. Kind regards Louise
27 Nov 2023
 Verified review
Report review
27 Nov 2023
 Verified review
Report review
25 Nov 2023
 Verified review
Beautiful jumper and very well made. Price is very steep though but couldn’t resist it!
Report review
24 Nov 2023
 Verified review
I over-ordered but was impressed by crofthouse noticing, and making contact swiftly. Expert and pleasant service, thank you.
Report review