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Top positive review
10 days ago
Verified review
I don’t normally leave reviews as I just forget once I’ve got the product like so many other people. But I have to leave one here for Pink Noise systems.
I ordered some Sennheiser headphones and recieved them next day however the headphones had a fault. I called the store which they answered straight away and explained the issue. From the moment of that phone call to me getting my replacement headphones have been a pleasure. The staff are incredibly helpful and kept me up to date with my returns process. Other Companies can take a page from their book.
To Harry and all your staff thank you for your time and effort in getting my issues resolved it is greatly appreciated.
thanks again guys,
John.
I bought a Line Audio condenser Mic recently and my only complaint is that the the plastic box it comes in was cracked when it arrived. Probably because it was in a jiffy bag rather than a box.
Not the end of the world but definitely slightly annoying.
Apart from that, good website and fairly swift ship.
I'm shortly to be the sound recordist on a shoot in Central Asia. After a few restless nights of 'battery anxiety' I decided to contact Pinknoise for advice about powering my Sound Devices MixPre 6 more reliably. I was helped by Sam and Andrew - both knowledgeable and affable chaps - and after working through the options with them decided to purchase a Hirose power sled and some NP batteries. The new power system works very well - and I sleep very soundly now!
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14 Nov 2023
Verified review
What more could you ask for?
Great advice, fantastic range, good prices and fast delivery. What more could you ask for? I've used Pinknoise for many purchases and I've always been well served by them. I would heartily recommend them.
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9 Nov 2023
Verified review
Pinknoise helped me out with a technical question before I ordered. Great to be able to speak with the experts to ensure I buy the correct equipment for my job. Thanks!
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8 Dec 2023
Verified review
Brilliant customer service
The team at Pink noise really saved the day providing after sales support above and beyond the call of duty. Even when my purchase was at the absolute limits of my warranty. The communication was excellent and I am was ecstatic with the end result. They truly helped me sound better!
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22 May 2023
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always a fast dispatch and high quality products for a reasonable price. Not cheap, but there's a lot of items which are imported and otherwise would cost more (with customs) coming directly from abroad, and there's nothing of a poor quality for sale.
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27 Apr 2023
Verified review
Really useful team and extremely understanding
Really useful team and understanding! I was looking for something that I wasn't sure of (the name of the item) and they took the time and EXTRA patience to help me out!
Definitely recommend and big shoutout to Alex for his charismatic attitude!
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Answer by pinknoise-systems.co.uk
2 May 2023
Thank you for taking the time to leave a positive review about our team and Alex! We are so glad that you had such a positive experience and that our team was able to help you find what you were looking for. We appreciate your kind words about Alex, and we strive to provide excellent customer service with a friendly attitude. - Pinknoise Systems
27 Dec 2023
Verified review
Excellent Service
In all an excellent service - my only gripe is the character limit on the address boxes meant I could not put the full details in, so had to chance it. The item was delivered so there were no issues, but it was annoying.
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21 Jul 2023
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Extensive range and good prices.
PinkNoise make it very easy for me to give them money! An extensive range of audio gear, decent website, and fuss-free ordering, I'm a repeat customer and will continue to use them wherever possible.
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3 May 2023
Verified review
The delivery was completed without any damage, which shows that the merchant is experienced in international shipping packaging, but I think some additional cushioning materials could be added.
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15 May 2023
Verified review
problem solved!
We came across a problem, rather than ignoring it they went out of their way to solve it! Unheard of these days. So really appreciated the effort and the fact they didn't give up. Thanks team!
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28 Apr 2023
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This was the only supplier of the equipment that I wanted to purchase, who actually knew what they were talking about. They were very helpful and attentive from enquiry to delivery.
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Answer by pinknoise-systems.co.uk
2 May 2023
Thank you so much for your kind words! We're delighted to hear that we were able to provide the equipment you needed and at the same time ensure a smooth purchasing process. Here at Pinknoise Systems, we strive to build strong customer relationships and offer excellent products and services. Thank you again for your review, we greatly appreciate it. - Pinknoise Systems
16 Sept 2023
Verified review
Just a great Service
Great Communication and products listed are always in stock. Also great at making pre-order arrive promptly. Communication is very responsive.
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29 Apr 2023
Verified review
Great delivery service and customer service!
Great, fast and reliable delivery. The team are always there to help if you have any questions and are very professional. Highly recommend!
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Answer by pinknoise-systems.co.uk
2 May 2023
Thank you so much for your kind words. We're so glad that you were satisfied with our quick and reliable delivery and also appreciated the professionalism of our team. We at Pinknoise Systems take pride in being able to provide top-notch customer service to all our customers. - Pinknoise Systems
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