medi online shop
Reviews:

515 reviews in the last 12 months2,781 total reviews  

4.81
Excellent

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Certified since: 14 Oct 2013
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medi online shop fulfils all Trusted Shops quality criteria, including
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  • Encrypted data transfer
  • Clear ordering process

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Top positive review

31 Oct 2023
 Verified review
Made the most of the discount offered and ordered 4 pairs of support stockings. They arrived amazingly quickly (in a day or two). Best support stockings on the market. Pity I can’t get them on prescription although I was first given them by the hospital which is how I discovered Mediven. Initially just below the knee support stockings which the GP did give me more pairs of but when the hospital told me I needed full length stockings the GP prescribed a far inferior brand (because they are cheaper) which were useless so I am forced to buy my own. Thankfully Mediven offer frequent discounts. I would not hesitate to recommend Mediven and their support stockings.
HL
Helen L.
Aberdeen

Top negative review

27 Oct 2023
 Verified review
No experience as anything online is too distant in customer service. No direct and quick answers if a problem - always waiting on the co.that promise everything in wining business and fails to live up to its promises. There will be only rebukes for their failures and no compensation to the stressed upset customer if something goes wrong.
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Reviews for medi online shop

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8 Apr 2024
 Verified review
Very long delivery times, currently I’ve been waiting over 3 weeks, when promised 10-14 days. No communications and difficulty in tracking where my order has got too
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2 days ago
 Verified review
Took a long time to arrive
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11 Apr 2024
 Verified review
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11 Mar 2024
 Verified review
Poor communication - no email concerning received order, reason for long delivery (until I contacted you), date for delivery, wrong size of compression stockings too small. I struggled to get them on & had to cut them off with scissors.
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15 Mar 2024
 Verified review
I can only put together an order but can only ever get to add to basket .not to checkout.
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28 Feb 2024
 Verified review
Still waiting for the tshirts I ordered weeks agow
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22 Feb 2024
 Verified review
Quality of the product
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27 Oct 2023
 Verified review
No experience as anything online is too distant in customer service. No direct and quick answers if a problem - always waiting on the co.that promise everything in wining business and fails to live up to its promises. There will be only rebukes for their failures and no compensation to the stressed upset customer if something goes wrong.
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3 Jun 2023
 Verified review

Very slow delivery times, low uk stock.

Web site always lies saying Products in stock, but always a long delivery wait! Shipped in from Europe. I’ve had to order items for years from medi uk and this issue never changes, I have spoken to customer services so many times about this, they say they’ll get it sorted, never happens.
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3 Jun 2023
 Verified review

Misleading information!

I ordered on Saturday, chose next day delivery for £5.99. Order never arrived, then its Bank Holiday Monday. I called Tuesday, to be told that they don't open on a Saturday! How do I know that when ordering online? So in my opinion, I should receive the £5.99 delivery charge back!
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30 May 2023
 Verified review
I placed an order over a week ago and sent an email requesting an update as I still have not received my order. I received no response to my request for update and I still have not received my order. Poor delivery times and poor customer service.
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7 Nov 2023
 Verified review

Poor delivery time

Provide a quicker delivery as Amazon seem to provide. The order was wanted before I went on holiday. It was delivered after I left. The package was left outside and was soaking with the rain when I returned.
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10 Jul 2023
 Verified review

Slow delivery

I have been waiting several weeks for my order. Customer services told there was a delay getting the items, I was told early July. I still do not have my order or a delivery date.
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15 Jun 2023
 Verified review
It’s ok on line but with all the scams now I am very sure it’s a company is ok but that is still hard to trust. I got scammed on the telephone once and now just say no thank you
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21 Jun 2023
 Verified review
Only got half my order - no idea when if ever medi are going to deliver the 2nd half. communication is extremely poor.
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1 Aug 2023
 Verified review
I recommend the Medi 2 in1to everyone. It has been very useful for putting a pair of compression stockings on.
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2 Oct 2023
 Verified review
Get rid of all the really bad cheap sights. Make sure that you can unsubscribe all unwanted emails
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18 Oct 2023
 Verified review
Your web site is not the easiest to navigate.
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KB
Kay B.
Derbyshire
17 Oct 2023
 Verified review
Order not received yet
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26 Aug 2023
 Verified review
Socks don’t fit
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