scottishfoodandhampers.co.ukReviews

: 558ExcellentCertified

Details
Contact

Categories

Contact
Endrick Trading LTD
Unit 3-4, Dumore Street
G63 0TX Glasgow
United Kingdom
Trade register
Companies House SC258572
Authorised representative
Elizabeth Harvey

Reviews for scottishfoodandhampers.co.uk

4.80/5.00
Excellent
How is the rating calculated?

152 reviews in the last 12 months

89 %
7 %
1 %
1 %
2 %
558 total reviews

the most relevant positive review


Show all positive reviews
4 months ago
This is the second time I have ordered during lockdown. I ordered by phone and found the lady I spoke to pleasant, helpful and clear - spoken. The process could perhaps have been a little more slick if the items had a code rather than just a verbal description, but I got the variety I was after. Today the hamper was delivered to a friend on the occasion of her birthday. The delivery arrangements were very efficient, and I was kept informed at all stages. From feedback after my first order I am confident the produce will be well received, and I anticipate using this company again.
Read more

the most relevant critical review


Show all critical reviews
7 months ago
Things that I thought would be in the hamper, which were specifically advertised, in the order, wasn’t! No message with the hamper, I had to call the recipient to check she had received this! All in all for the cost, was not impressed @all!
Answer by scottishfoodandhampers.co.uk
7 months ago
I am really sorry that due to the current situation that we had to substitute some of the items (as per the note enclosed). We did ensure that they were as similar as possible and to the same or a higher value. Please call us directly on 01360 440066 and we will happily refund whatever items you are not happy with. Regards. Lee
Read more

Read the most relevant positive or most relevant critical review

Positive
Critical
Show all positive reviews
4 months ago
This is the second time I have ordered during lockdown. I ordered by phone and found the lady I spoke to pleasant, helpful and clear - spoken. The process could perhaps have been a little more slick if the items had a code rather than just a verbal description, but I got the variety I was after. Today the hamper was delivered to a friend on the occasion of her birthday. The delivery arrangements were very efficient, and I was kept informed at all stages. From feedback after my first order I am confident the produce will be well received, and I anticipate using this company again.
Read more
Show all critical reviews
7 months ago
Things that I thought would be in the hamper, which were specifically advertised, in the order, wasn’t! No message with the hamper, I had to call the recipient to check she had received this! All in all for the cost, was not impressed @all!
Answer by scottishfoodandhampers.co.uk
7 months ago
I am really sorry that due to the current situation that we had to substitute some of the items (as per the note enclosed). We did ensure that they were as similar as possible and to the same or a higher value. Please call us directly on 01360 440066 and we will happily refund whatever items you are not happy with. Regards. Lee
Read more

What other customers say about their experience with scottishfoodandhampers.co.uk

Filter 
 Sort by Relevance 
15 days ago
The customer service (email) is excellent. Some hamper items I wanted to include were not allowed due to Customs regulations as advised by Diane, so I requested her to substitute them for me. The package was UPS tracked every step of its journey and arrived on time and in perfect condition.The recipient is delighted. Many thanks.
 helpful 
 Verified review|
10 days ago
I very much liked the selection of goods in the Scottish Hamper. It was delivered to my friend in Taynuilt in Argyll, who has been delighted with it. Thank you very much for such a complete and efficient service. John Miller
 helpful 
 Verified review|
3 days ago
Wonderful service & communication - quick delivery & the best Scottish produce, at a reasonable price. We have used this company for many hamper deliveries and have been delighted with them and would highly recommend.
 helpful 
 Verified review|
20 days ago
I loved being able to choose what items I wanted to make the hamper more personal! It was very well received and I will definitely use the service again 😊
 helpful 
 Verified review|
10 days ago
Courteous service Items as advertised and delivered on site. Packaging could improve.
 helpful 
 Verified review|
8 days ago
Beautifully packaged and delivered on the day preferred. Thank you.
 helpful 
 Verified review|
6 days ago
Kept informed all the time. So pleased it got there on time.
 helpful 
 Verified review|
13 days ago
professional and great choice of ingredients.
 helpful 
 Verified review|
24 days ago
Great service and hamper. Will use again.
 helpful 
 Verified review|
1 month ago
Ability to select products for hamper
 helpful 
 Verified review|
17 days ago
Very helpful staff
 helpful 
 Verified review|
8 days ago
 helpful 
 Verified review|
18 days ago
 helpful 
 Verified review|
1 month ago
The order process was straight forward and we were pleased that there were different shipment options to different countries. The recipent was surprised and very pleased with the content which is great!
 helpful 
 Verified review|
1 month ago
we have ordered hampers for various lockdown birthdays and they are always easy to order, are always delivered on time and always well received by the recipients. would definately order more.
 helpful 
 Verified review|
1 month ago
Great flexible options to customise the contents of your hammer gift. Decent value and delivery to Australia was amazingly quick. After sales service was great too when I had a query.
 helpful 
 Verified review|
1 month ago
There was a wide choice of good-quality produce to go in the Hamper which was a housewarming gift. Service, presentation and delivery was excellent.
 helpful 
 Verified review|
1 month ago
Excellent ordered from my home in Melbourne, Australia to my mum in East Kilbride was delivered with 48 hours and she loved everything in the box.....
 helpful 
 Verified review|
2 months ago
Sister was delighted with her present! Looking forward to tasting her favourite Scottish goodies. Shame you couldn't get the Scots Magazine for her!
 helpful 
 Verified review|
2 months ago
Fantastic service, super fast delivery great product and really friendly and helpful staff
 helpful 
 Verified review|