Certificate for scottishfoodandhampers.co.uk
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Certified shop
This shop fulfils the Trusted Shops quality criteria (Details). -
Money-back guarantee
(Details) Protected for 30 days by the Trusted Shops guarantee (Details). -
Customer Service
If you have any questions, contact the online shop or, if necessary, Trusted Shops.
Approved on
25/09/2013
Valid until
24/09/2019
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Managing Director Trusted Shops GmbH
Reviews for scottishfoodandhampers.co.uk
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- Delivery
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- Goods
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- Customer service
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Experience with scottishfoodandhampers.co.uk
Date of publication
01/10/2018
Date of order
24/09/2018
01/10/2018
Did not see the goods (delivered to a friend who has not commented on quality of goods, etc.) or speak to customer service but have assumed they are good
Date of publication
19/09/2018
Date of order
08/09/2018
19/09/2018
My error in delivery address caused confusion but was followed up and hamper delivered successfully due to company’s perseverance. Excellent service.
Date of publication
15/09/2018
Date of order
28/08/2018
15/09/2018
Hamper was received with gusto & tears, the receipent was an
80 year old who had never had anything like it before, a birthday worth celebrating with lasting memories. Thanks to all involved.
80 year old who had never had anything like it before, a birthday worth celebrating with lasting memories. Thanks to all involved.
Date of publication
14/09/2018
Date of order
07/09/2018
14/09/2018
Delighted with the ease at which I ordered and the hamper was delivered
Date of publication
02/09/2018
Date of order
24/08/2018
02/09/2018
Just as described. The only thing I'd have liked would be salmon that was not in a 200g packet, eg a semi side or whole side that looks more special, as you get from a smokery.
Date of publication
10/08/2018
Date of order
03/08/2018
10/08/2018
Fast delivery service.
Date of publication
09/08/2018
Date of order
22/06/2018
09/08/2018
Family in Australian very happy with the hamper. Customs had opened it, but they say apart from the chocolates being a little bashed everything else was fine.
Date of publication
15/07/2018
Date of order
08/07/2018
15/07/2018
Everything was lovely
Date of publication
09/07/2018
Date of order
02/07/2018
09/07/2018
Delighted with your next day delivery service Perfect for a last minute birthday order
Date of publication
04/07/2018
Date of order
27/06/2018
04/07/2018
Wonderful service, and products-- shall definitely use again
Date of publication
22/06/2018
Date of order
14/06/2018
22/06/2018
Delivery was diabolical. DPD vans broke down (but did not informing us); to failure to deliver because driver did not read instructions "leave with neighbour". Father's Day present finally arrived Thurs after Father Day and my father-in-law had to throw out the veggie haggis as it had been on the van too long. The only good thing was the customer service - they refunded the haggis & delivery
Date of publication
11/06/2018
Date of order
04/06/2018
11/06/2018
Excellent as usual
Date of publication
06/06/2018
Date of order
30/05/2018
06/06/2018
I've just had 3 hampers delivered to UK addresses from the USA. Simple point and click, excellent price-range choice, and all items delivered perfectly - with photos of exactly where they were left ( after phone calls to check if people were in or where they'd like them left if out ). They even delayed one item until Monday to avoid a weekend-spoilage. 100 Recommended.
Date of publication
23/05/2018
Date of order
16/05/2018
23/05/2018
Very satisfied. Website was very user friendly
Date of publication
21/05/2018
Date of order
14/05/2018
21/05/2018
Gift was gratefully received
Date of publication
09/05/2018
Date of order
01/05/2018
09/05/2018
I ordered from Canada and the process was very smooth I was kept up to date with e-mails as to when the hamper was ready for delivery, what time it would be delivered and then confirmation that it was delivered. Very important to me since I was not in Scotland and doing this from Canada I will definitely use this company again
Date of publication
26/04/2018
Date of order
18/04/2018
26/04/2018
A pleasure to do business with you. Straightforward website, interesting range, reliable delivery. Given 4/5 for goods, only because when creating own hamper for international delivery, it would have been useful to show shipping charges with the weight for each additional item added, instead of visiting 'checkout'. Can it be done accumulatively with each choice? would recommend, Thanks :)
Date of publication
21/04/2018
Date of order
14/04/2018
21/04/2018
Fast delivery, professional service. Would use again.
Date of publication
21/04/2018
Date of order
22/03/2018
21/04/2018
Great service . A good way to send gifts. Thanks.
Date of publication
31/03/2018
Date of order
24/03/2018
31/03/2018
Excellent value, quality goods all delivered on time. Many thanks.
Date of publication
22/03/2018
Date of order
15/03/2018
22/03/2018
Excellent service second time I’ve used them highly recommended
Date of publication
21/03/2018
Date of order
13/03/2018
21/03/2018
Thank you Good range of items, delivered on time and gratefully received by the recipient. Would definitely recommend.
Date of publication
16/03/2018
Date of order
08/03/2018
16/03/2018
I made up my own hamper as a gift and the service received from selecting the products, the communication from them when there was a problem with delivery (my error, not theirs) to delivery of the hamper was first class I will definitely be using again soon :)
Date of publication
06/03/2018
Date of order
27/02/2018
06/03/2018
Amazing, first class service :) we required a hamper at very short notice for a charity event and Scottish Food Hampers pulled out all the stops to ensure it was delivered almost immediately. Fabulous customer service too and would highly recommend.
Date of publication
21/02/2018
Date of order
06/02/2018
21/02/2018
All seemed fine, although recipient will not yet have eaten everything. She was delighted with the selection and the quality so far,?
Date of publication
19/02/2018
Date of order
12/02/2018
19/02/2018
My parcel arrive beautifully packaged with a cold bag. I had ordered 2 haggis, however, owing to the short use by date of 5 days, I had a lovely note enclosed to say that 4 haggis had been delivered for freezing. I rang to say thank you and the lady I spoke to, Diane? had packed my parcel. Absolutely charming.
12/10 for service. Thanks
Jil Runge x
12/10 for service. Thanks
Jil Runge x
Date of publication
14/02/2018
Date of order
07/02/2018
14/02/2018
Absolutely made her day She's living in the states, but from Scotland. Wanted to give her a taste of home My bestie's Birthday and Valentine Thank you Got there very timely too.
Date of publication
30/01/2018
Date of order
22/01/2018
30/01/2018
Superb packaging and delivered as requested.
Date of publication
27/01/2018
Date of order
19/01/2018
27/01/2018
They misplaced my order...so no haggis or goodies for my international friends on 'Burn's night'. Not good
Date of publication
27/01/2018
Date of order
19/01/2018
27/01/2018
Delivery was on time, the haggis was gorgeous
Date of publication
20/01/2018
Date of order
13/01/2018
20/01/2018
Haven’t sampled yet - waiting for Burns Night but ease of purchase and delivery 5 star
Date of publication
07/01/2018
Date of order
12/12/2017
07/01/2018
As far as I know delivery went smoothly with good communication, and goods were enjoyable (gift to Scottish family organised from New Zealand) .
Date of publication
03/01/2018
Date of order
17/12/2017
03/01/2018
Hamper was dropped at alternative address and was duly collected.
Date of publication
03/01/2018
Date of order
12/12/2017
03/01/2018
Prompt and efficient service, from an initial enquiry and swift response using the website chat, to delivery on schedule ahead of Christmas. I didn't actually see the hamper, but the recipients were delighted with it. Many thanks
scottishfoodandhampers.co.uk
scottishfoodandhampers.co.uk was certified by Trusted Shops on 25/09/2013.
Contact
Unit 3-4, Dumore Street
G63 0TX Glasgow
United Kingdom
G63 0TX Glasgow
United Kingdom
Tel: 01360 440066
endricktrading@gmail.com
scottishfoodandhampers.co.uk
Owner
Endrick Trading LTD
Unit 3-4, Dumore Street
G63 0TX Glasgow
United Kingdom
Unit 3-4, Dumore Street
G63 0TX Glasgow
United Kingdom
Trade register
Companies House SC258572
Authorized representative
Elizabeth Harvey
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with scottishfoodandhampers.co.uk in their own words.
Calculation of the score is based on the overall rating
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4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor
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