scottishfoodandhampers.co.uk
Reviews:

81 reviews in the last 12 months915 total reviews  

4.81
Excellent

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Top positive review

18 Dec 2022
 Verified review
The red gift boxes look amazing and come wrapped with a large white bow and everything was carefully packaged inside. I know this funnily enough, because the person we were sending our gift to had randomly sent us a hamper also from Scottish Food Hampers, which arrived at our home the very same day that they received their hamper from us! The beautiful red boxes look just perfect under the tree. Due to the postal strikes, Diane from customer service had contacted us to say that they were changing their delivery supplier to ensure that the goods (with perishable items) arrived at their destination on time, and the hamper even arrived one day earlier than they said, which was amazing. The recipient was delighted with their gift, as were we with our hamper from them! A big thanks to Diane from customer service, who was excellent and her help, fast email response and humour were very much appreciated, especially considering the challenging time that I am sure your customer service team were under due to the Royal Mail strikes and backlogs. Thank you so much indeed Diane! That was our very first order and we would have no hesitation in ordering from you again and recommending you to family and friends! Many thanks indeed!

Top negative review

16 Dec 2022
 Verified review
I ordered my items 7 days ago and still havnt received them.
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Reviews for scottishfoodandhampers.co.uk

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4 days ago
 Verified review

Great service & quality product.

Returning customer to Scottish Food & Hampers and I will definitely use again. On this occasion ordered the smoked salmon and champagne gift hamper, delivered on time, well packaged and was a real quality gift with good produce. Went down very well with the recipient.
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9 days ago
 Verified review
As the ordered items won’t be delivered until just before Xmas can’t as yet comment on the quality or delivery. Ordering process was quite straightforward though
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13 Nov 2023
 Verified review
Great product and great service as I experience from last year ordering!
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5 days ago
 Verified review
Great quality products
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3 Nov 2023
 Verified review
So far very helpful
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5 Oct 2023
 Verified review

I have not seen the Hamper I ordered as…

I have not seen the Hamper I ordered as it was delivered to my cousin miles away, but he did say it what a beatiful gift.
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16 Oct 2023
 Verified review
Great choice of Hampers online only issue I had emailed a question with regards to my delivery but no one responded
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16 Oct 2023
 Verified review
Great choice and nice to be able to pick preferred date for delivery
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24 Sept 2023
 Verified review

Great Service

The ordering was very user friendly, it was delivered when promised and the recipient was very happy with the products. Thank you for making our overseas gift giving so easy. We placed the order in Canada for delivery in Scotland
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4 Sept 2023
 Verified review

date set should be date sent out for…

date set should be date sent out for delivery
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23 Sept 2023
 Verified review
Easy to order and delivered as requested
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22 Sept 2023
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31 Aug 2023
 Verified review

Satisfied recipients

Simple process of building and shipping a basket. No issues with payment or delivery. Satisfied recipients.
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9 Aug 2023
 Verified review
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18 Dec 2022
 Verified review

Beautiful hampers with superb customer service and quick delivery…

The red gift boxes look amazing and come wrapped with a large white bow and everything was carefully packaged inside. I know this funnily enough, because the person we were sending our gift to had randomly sent us a hamper also from Scottish Food Hampers, which arrived at our home the very same day that they received their hamper from us! The beautiful red boxes look just perfect under the tree. Due to the postal strikes, Diane from customer service had contacted us to say that they were changing their delivery supplier to ensure that the goods (with perishable items) arrived at their destination on time, and the hamper even arrived one day earlier than they said, which was amazing. The recipient was delighted with their gift, as were we with our hamper from them! A big thanks to Diane from customer service, who was excellent and her help, fast email response and humour were very much appreciated, especially considering the challenging time that I am sure your customer service team were under due to the Royal Mail strikes and backlogs. Thank you so much indeed Diane! That was our very first order and we would have no hesitation in ordering from you again and recommending you to family and friends! Many thanks indeed!
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23 Jul 2023
 Verified review
I had a difficut time at first looking through the basked/hampers premade and then decided to hand pick the items myself. Super easy at that point . I then made a mistake on my cousins last name - emailed and it was changed asap. I emailed and had some questions which were answered asap. I was grieving as I prepared the basket it was for my cousins husband, just a little something from Canada in honor or of my cousins death. It was excellent service and Willie was thrilled and a little chocked up that we sent it.
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22 Jan 2023
 Verified review

Perfect gift to cheer someone up

This was a present to cheer someone up. It’s often difficult to buy for male friends who are far away and so a little taste of Scotland was an ideal gift. The ordering process could not be simpler as billing and delivery address were different (can be an issue sometimes). The delivery was quick and efficient. The recipient was suitably cheered up,and is enjoying the contents very much.
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28 Feb 2023
 Verified review
Long distance greetings. It's great to be able to order something from Canada for delivery to my Uncle and Aunt in Scotland, and know that they will enjoy every goodie in the basket. Anything to make them smile.
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13 Feb 2023
 Verified review
Wonderful personal customer service, and the actual hamper was not only stunning, it was a big hit with the recipient. Look forward to shopping here again - Thank you Scottish Food Hampers !
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24 Jan 2023
 Verified review
Website was easy to use. Product was well & nicely packed & delivered on schedule. All items were good quality. I would have preferred to be asked about the substitute item which was included as I assume the ordered item was out of stock.
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