idhdirect.co.ukReviews

: 345ExcellentCertified

Details
Contact

Categories

idhdirect.co.uk - idhdirect.co.uk

idhdirect.co.uk
Contact
IDH Direct LTD
Unit 12, Glenmore Business Park, Southmead Close
SN5 7FP SWINDON
United Kingdom
Trade register
Companies House 07406448
Authorised representative
Ian Holmes

Reviews for idhdirect.co.uk

4.81/5.00
Excellent
How is the rating calculated?

40 reviews in the last 12 months

85 %
13 %
3 %
2 stars
0 %
1 star
0 %
345 total reviews

What other customers say about their experience with idhdirect.co.uk

7 months ago
unfortunatly the goods were damaged on delivery but this was soon sorted out
 Verified review|
7 months ago
Excellent product and good website. Question answered promptly. Delivery pallet left outside gate without warning a day early
 Verified review|
7 months ago
Great smooth experience, efficient and good communication
 Verified review|
9 months ago
great service
 Verified review|
Lovely helpful people on the phone. Good quality goods. Minor snafu with the delivery arriving a day later than expected, but they were really helpful about sorting that out. Would use them again like a shot.
 Verified review|
10 months ago
Overall experience was seriously let down by extremely poor delivery arrangements. Delivery was rescheduled 3 times before the product finally arrived. Fortunately our requirement wasn't time critical.
 Verified review|
 Answer by idhdirect.co.uk
10 months ago
Sincere apologies that we let you down on this occasion. The 3rd party courier that we used for your delivery genuinely had a vehicle breakdown which was the original cause of the issue. Very rare occurrence statistically but we appreciate how frustrating it can be. Apologies once again.
10 months ago
Ordered product online and delivered within the agreed times. Would use again.
 Verified review|
Great helpful advice, explained what I needed and helpful suggestions given. order process was quick and easy. delivery turned up on a different day than said but wasn't a problem and I picked economy service so fine. would recommend and will be using again.
 Verified review|
10 months ago
Great service, especially from Sam and Dawn. They were very helpful sending us quotes and amending when requested to do so. Thank you
 Verified review|
Excellent service, sales staff are always helpful
 Verified review|
10 months ago
Never a problem even though I kept changing size of be spoke cage, Delivery no hitches all arrived on time, easy to assemble enough bolts to fit 2 cages..
 Verified review|
10 months ago
Excellent Communication as well
 Verified review|
10 months ago
The service at IDH is very good and the product range is good quality for the money.
 Verified review|
11 months ago
Excellent service & updated regularly on delivery, would definitely use again, highly recommended
 Verified review|
11 months ago
Excellent Service.
 Verified review|
11 months ago
Excellent service. I would recommend it.
 Verified review|
11 months ago
GOOD SERVICE ALL ROUND
 Verified review|
11 months ago
IDH are a great firm to deal with. I had a payment issue where my credit card had to be cancelled and the team just said "Oh, its OK. You are a previous customer so we'll just ship your shelves anyway." It is really nice to get support like that when you have a stressful problem.
 Verified review|
Quick delivery and product as described .recommended
 Verified review|
05/06/2019
Fast and efficient service. Friendly team.
 Verified review|