desenio.co.uk

Reviews:

Lovely prints pleased but delivery is far too long. Puts me off ordering from them again.

Really nice choice of prints. Slightly longer delivery time than I expected but I was kept up to date on expected delivery. Would use again.

Beautiful prints , unfortunately one of the frames was slightly damaged but overall very happy

One of the frames was chipped and the poster was bent at the corners. The online contact form also doesn't work so I was unable to submit my details for a refund.

The picture frames are good and delivered from the EU to the UK. Although the shipping is quite expensive I wanted to stick to Desenio as I have other frames that I wanted to ensure the new purchase matched. I’ve taken 1 star off as I was surprised how flexible the frame was once the backboard was removed. Perhaps for the larger frames you should issue a gentle “caution when handling”, as I didn’t notice this movement with the smaller frames.

Beautiful quality prints. Well packaged and delivered quickly and carefully. Slightly to small for the frames I have so have ordered mounts. 4 stars as I couldn’t order mounts from Desenio when I ordered my prints.

Says 3-6 business days, but doesn’t tell you it’s being shipped from outside of the UK, hence delays!

Item was packed well in robust cardboard. Easy to put picture in frame. Picture took quite a while to arrive though.

The frames we bought with the prints were poor quality and coming away at the corners

Happy with the product, issues with delivery & poor response from customer service

Item was packed well and delivered on time however the print itself was really poor quality for the price. Had to order another one from a different supplier.

I have used this shop twice now and the service has been good both times. This time part of the order was wrong but it has been rectified very quickly.

Nice pictures but awful delivery service. Pictures were left out in the rain by Evri, despite me contacting the delivery company in advance. Recommend Desenio explore a different delivery provider

Delivered well package and the prints were as advertised. Black frames were a bit cheap and not fitted well in corners

Ordered from Desenio before and very happy with prints as they delivered flat in a well packaged box. This time they were loosely rolled into a cuboid box which was flattened in transit so my prints now have 3 crease marks all the way across which are still visible in the frame. Very disappointed this time and probably won’t order again

I loved the print that I purchased but unfortunately when I collected it the package was dented and squashed so the print was creased so I had to try to flatten it down myself. Previous purchases have always arrived in a tube which is much better.