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desenio.co.uk
Reviews:

1,361 reviews in the last 12 months32,028 total reviews  

4.17
Good
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Top positive review

4 Sept 2023
 Verified review
Lovely print and frame matched very well , and really happy with overall look. There was no instruction how to remove the plastic film , i think this needs addressing.

Top negative review

4 Jan 2024
 Verified review
I love the prints from Desenio ! However, I still haven’t received my order. I ordered 10 days before Christmas as a present ! We’re now into January and I still haven’t got my delivery, it has been nearly 4 weeks :(
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Reviews for desenio.co.uk

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4 days ago
 Verified review
Lovely prints pleased but delivery is far too long. Puts me off ordering from them again.
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5 days ago
 Verified review
My frame arrived damage I reported it and haven’t t had any reply or response
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5 days ago
 Verified review
Really nice choice of prints. Slightly longer delivery time than I expected but I was kept up to date on expected delivery. Would use again.
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13 days ago
 Verified review
Print quality very disappointing, very blurry and faded colours.
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3 May 2024
 Verified review
Beautiful prints , unfortunately one of the frames was slightly damaged but overall very happy
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3 May 2024
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3 May 2024
 Verified review
The pictures were not great quality at all was very disappointing.
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3 May 2024
 Verified review
The picture frames are good and delivered from the EU to the UK. Although the shipping is quite expensive I wanted to stick to Desenio as I have other frames that I wanted to ensure the new purchase matched. I’ve taken 1 star off as I was surprised how flexible the frame was once the backboard was removed. Perhaps for the larger frames you should issue a gentle “caution when handling”, as I didn’t notice this movement with the smaller frames.
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30 Apr 2024
 Verified review
Beautiful quality prints. Well packaged and delivered quickly and carefully. Slightly to small for the frames I have so have ordered mounts. 4 stars as I couldn’t order mounts from Desenio when I ordered my prints.
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29 Apr 2024
 Verified review

Well packaged

Item was packed well in robust cardboard. Easy to put picture in frame. Picture took quite a while to arrive though.
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27 Apr 2024
 Verified review

I’ve ordered 2 prints and got 0

I’ve ordered 2 prints, I have been waiting for a long time and after chasing it appears they have sent my print back and not updated or refunded me. I’ve been chasing all week so I’m down money and no prints.
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25 Apr 2024
 Verified review
I ordered a costumized print and it was very bad quality!!
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25 Apr 2024
 Verified review
Still waiting for a response re refund
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24 Apr 2024
 Verified review

Quick to sort problem 😀

I have used this shop twice now and the service has been good both times. This time part of the order was wrong but it has been rectified very quickly.
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24 Apr 2024
 Verified review
Nice pictures but awful delivery service. Pictures were left out in the rain by Evri, despite me contacting the delivery company in advance. Recommend Desenio explore a different delivery provider
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24 Apr 2024
 Verified review
Pictures were terrible quality. Looked liked they had been printed out on an old home printer. Very disappointed.
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22 Apr 2024
 Verified review
Really bad customer service. Almost didn’t get the item. Will not be buying from again.
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BC
Brown T C.
Faversham
21 Apr 2024
 Verified review
Delivered well package and the prints were as advertised. Black frames were a bit cheap and not fitted well in corners
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19 Apr 2024
 Verified review

Lovely print but packing dented

I loved the print that I purchased but unfortunately when I collected it the package was dented and squashed so the print was creased so I had to try to flatten it down myself. Previous purchases have always arrived in a tube which is much better.
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19 Apr 2024
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