desenio.co.uk

Reviews:

The pictures I wanted printed came out so good. However the frames are very flimsy any the plastic front kept bending and going through the frame whilst I was trying to put my picture in and tighten the fastenings. I ended up having to hold the frames and the Plastic in the middle when I was putting the picture up on the wall, otherwise it was just falling out the front. Even mow it’s up on the wall I can see the plastic starting to fall out again.

The picture frames are good and delivered from the EU to the UK. Although the shipping is quite expensive I wanted to stick to Desenio as I have other frames that I wanted to ensure the new purchase matched. I’ve taken 1 star off as I was surprised how flexible the frame was once the backboard was removed. Perhaps for the larger frames you should issue a gentle “caution when handling”, as I didn’t notice this movement with the smaller frames.

Ordered from Desenio before and very happy with prints as they delivered flat in a well packaged box. This time they were loosely rolled into a cuboid box which was flattened in transit so my prints now have 3 crease marks all the way across which are still visible in the frame. Very disappointed this time and probably won’t order again

Prints were really nice, and as shown on the website. The delivery time ( about 10 days) was ok considering the prints were coming from the EU. They were very well packaged. I’ve knocked one star off as I was expecting the frames to be of better quality considering the price. I would use them again, but next time without the frames.

I loved the print that I purchased but unfortunately when I collected it the package was dented and squashed so the print was creased so I had to try to flatten it down myself. Previous purchases have always arrived in a tube which is much better.

Beautiful quality prints. Well packaged and delivered quickly and carefully. Slightly to small for the frames I have so have ordered mounts. 4 stars as I couldn’t order mounts from Desenio when I ordered my prints.

Nice pictures but awful delivery service. Pictures were left out in the rain by Evri, despite me contacting the delivery company in advance. Recommend Desenio explore a different delivery provider

One of the frames was chipped and the poster was bent at the corners. The online contact form also doesn't work so I was unable to submit my details for a refund.

Item was packed well and delivered on time however the print itself was really poor quality for the price. Had to order another one from a different supplier.

Parcel arrived with outer package open one end and inner wrapping damaged due to Insufficient taping to exterior. Fortunately artwork was just about intact!

I have used this shop twice now and the service has been good both times. This time part of the order was wrong but it has been rectified very quickly.

Really nice choice of prints. Slightly longer delivery time than I expected but I was kept up to date on expected delivery. Would use again.

Delivered well package and the prints were as advertised. Black frames were a bit cheap and not fitted well in corners

Item was packed well in robust cardboard. Easy to put picture in frame. Picture took quite a while to arrive though.

Says 3-6 business days, but doesn’t tell you it’s being shipped from outside of the UK, hence delays!

Beautiful prints , unfortunately one of the frames was slightly damaged but overall very happy

Lovely prints pleased but delivery is far too long. Puts me off ordering from them again.

The frames we bought with the prints were poor quality and coming away at the corners

Happy with the product, issues with delivery & poor response from customer service

Very slow to respond and unfortunately my latest order was not up to standard.