desenio.co.uk- Logo - reviews

desenio.co.uk
Reviews:

1,361 reviews in the last 12 months32,007 total reviews  

4.16
Good
Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Top positive review

4 Sept 2023
 Verified review
Lovely print and frame matched very well , and really happy with overall look. There was no instruction how to remove the plastic film , i think this needs addressing.

Top negative review

4 Jan 2024
 Verified review
I love the prints from Desenio ! However, I still haven’t received my order. I ordered 10 days before Christmas as a present ! We’re now into January and I still haven’t got my delivery, it has been nearly 4 weeks :(
Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Reviews for desenio.co.uk

Sort by  
Latest first
(85)
(166)
Reset
2 days ago
 Verified review
My frame arrived damage I reported it and haven’t t had any reply or response
Report review
10 days ago
 Verified review
Print quality very disappointing, very blurry and faded colours.
Report review
11 days ago
 Verified review
The pictures were not great quality at all was very disappointing.
Report review
11 days ago
 Verified review

Chipped frame and bent poster

One of the frames was chipped and the poster was bent at the corners. The online contact form also doesn't work so I was unable to submit my details for a refund.
Report review
29 Apr 2024
 Verified review
Says 3-6 business days, but doesn’t tell you it’s being shipped from outside of the UK, hence delays!
Report review
28 Apr 2024
 Verified review
The frames we bought with the prints were poor quality and coming away at the corners
Report review
27 Apr 2024
 Verified review

I’ve ordered 2 prints and got 0

I’ve ordered 2 prints, I have been waiting for a long time and after chasing it appears they have sent my print back and not updated or refunded me. I’ve been chasing all week so I’m down money and no prints.
Report review
27 Apr 2024
 Verified review

Good product but poor delivery experience

Happy with the product, issues with delivery & poor response from customer service
Report review
25 Apr 2024
 Verified review
I ordered a costumized print and it was very bad quality!!
Report review
25 Apr 2024
 Verified review

Wall art print

Item was packed well and delivered on time however the print itself was really poor quality for the price. Had to order another one from a different supplier.
Report review
25 Apr 2024
 Verified review
Still waiting for a response re refund
Report review
24 Apr 2024
 Verified review
Pictures were terrible quality. Looked liked they had been printed out on an old home printer. Very disappointed.
Report review
22 Apr 2024
 Verified review
Really bad customer service. Almost didn’t get the item. Will not be buying from again.
Report review
21 Apr 2024
 Verified review

Posters arrived damaged due to poor packaging

Ordered from Desenio before and very happy with prints as they delivered flat in a well packaged box. This time they were loosely rolled into a cuboid box which was flattened in transit so my prints now have 3 crease marks all the way across which are still visible in the frame. Very disappointed this time and probably won’t order again
Report review
19 Apr 2024
 Verified review
Report review
18 Apr 2024
 Verified review

It’s says fast delivery….

I ordered my prints two weeks ago and still nothing has arrived. No really update either. Considering to cancel my order.
Report review
16 Apr 2024
 Verified review
Very slow to respond and unfortunately my latest order was not up to standard.
Report review
15 Apr 2024
 Verified review
Still not received invoices
Report review
15 Apr 2024
 Verified review
Report review
15 Apr 2024
 Verified review
Report review