desenio.co.uk

Reviews:

Lovely prints pleased but delivery is far too long. Puts me off ordering from them again.

My frame arrived damage I reported it and haven’t t had any reply or response

Really nice choice of prints. Slightly longer delivery time than I expected but I was kept up to date on expected delivery. Would use again.

Print quality very disappointing, very blurry and faded colours.

Beautiful prints , unfortunately one of the frames was slightly damaged but overall very happy

The pictures were not great quality at all was very disappointing.

One of the frames was chipped and the poster was bent at the corners. The online contact form also doesn't work so I was unable to submit my details for a refund.

The picture frames are good and delivered from the EU to the UK. Although the shipping is quite expensive I wanted to stick to Desenio as I have other frames that I wanted to ensure the new purchase matched. I’ve taken 1 star off as I was surprised how flexible the frame was once the backboard was removed. Perhaps for the larger frames you should issue a gentle “caution when handling”, as I didn’t notice this movement with the smaller frames.

Beautiful quality prints. Well packaged and delivered quickly and carefully. Slightly to small for the frames I have so have ordered mounts. 4 stars as I couldn’t order mounts from Desenio when I ordered my prints.

Says 3-6 business days, but doesn’t tell you it’s being shipped from outside of the UK, hence delays!

Item was packed well in robust cardboard. Easy to put picture in frame. Picture took quite a while to arrive though.

The frames we bought with the prints were poor quality and coming away at the corners

I’ve ordered 2 prints, I have been waiting for a long time and after chasing it appears they have sent my print back and not updated or refunded me. I’ve been chasing all week so I’m down money and no prints.

Happy with the product, issues with delivery & poor response from customer service

I ordered a costumized print and it was very bad quality!!

Item was packed well and delivered on time however the print itself was really poor quality for the price. Had to order another one from a different supplier.

Still waiting for a response re refund

I have used this shop twice now and the service has been good both times. This time part of the order was wrong but it has been rectified very quickly.

Nice pictures but awful delivery service. Pictures were left out in the rain by Evri, despite me contacting the delivery company in advance. Recommend Desenio explore a different delivery provider