desenio.co.uk

Reviews:

a really great range of prints. mine arrived and was great quality and arrived in perfect condition

A little pricey for prints even though reduced a little. Price of postage high too.

Very slow to respond and unfortunately my latest order was not up to standard.

Product was good but delivery took a bit longer than ecpected

Lovely prints but bit on the expensive side

Great choice. Slow delivery

The frame that we ordered arrived damaged and unusable and I submitted a customer form as requested on the website which stated it would be responded to within 48 hours. I submitted the form on Wednesday 13th March and had heard nothing by Monday 19th March so I followed it up and finally got a response confirming the we would get a refund but that it would take up to 14 days before it would hit our bank account. This is the third time that we have ordered frames from Desenio which have arrived damaged. I find the delay on responding unacceptable and I do not think that it should take up to 14 days to get our money back. I would not buy from your company again and I am still not sure that I will receive the promised refund.

I am so disappointed with this service. when I recieved my framed poster the frame was damaged and the poster doesn't look good in the framed. I paid almost £100 for this service which is a lot of money for me.i tried to contact DESENIO on several occasions through the website and still have heard nothing. I have had to contact PayPal.

I ordered a large order. Waited ages for it to arrive and then one item was missing. I am still waiting. I think the prints could be slightly better quality too for the price. It’s a shame.

I received 1 broken 1 frame & 1 inadequate mount. Emailed for advice and no response received. Shocking after sales treatment.

Delayed delivery, item damaged and still no response from Desenio as to how they plan to remedy