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Top positive review
25 Jan 2024
Verified review
I ordered a black beret as I bought a red one of their brand from Barcelona . Placing the order was quite straightforward as information about my order was sent to me straightaway with my expected the delivery date .
There was a bit of Confusion as I accidentally placed 2 orders without realising. However , a quick telephone call to their customer service helped to resolve the situation.
I’ve not used the black beret but looking forward to using it as I had compliments when I wore the red one .
The product that I ordered was a gift for my husband for Christmas. It was sent in a box with Stetson marked across the box. Which gives away the product. But what was appalling was that the indent with my name and address, my order, the price off my order was on the outside of the packaging for everyone to read.
So as I was working when it was delivered and my husband received the package which is his Christmas present.
I will not be posting a picture as it has my personal details.
I am unlikely to order again due to this!
The item has arrived, well out of the time limit quoted, however the goods are OK. Contact between the buyer and seller were ok, but the dispatch time very poor. Thanks
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Answer by Hatshopping.co.uk
19 Apr 2024
Hello, thank you for your message. We feel sorry that the parcel arrived late and is not as expected. The delivery time is delayed due to many reasons. We have already contacted you separately to explain the situation and offer help. But we can see on the other hand that this parcel should be delivered meanwhile. Anyway, you can contact us if there are any questions left.
6 Apr 2024
Verified review
Excellent service.
I got exactly what I ordered, exactly when you said I’d get it.
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5 Apr 2024
Verified review
No response
I emailed to cancel my order and I've still not had a reply or confirmation that it is cancelled. Also the hats are very expensive
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Answer by Hatshopping.co.uk
19 Apr 2024
Hello, thank you for your feedback. In the meantime, we have replied to your message and cancelled the order as requested. Therefore, this concern is closed. If there is any open question left, please do not hesitate to contact us again.
4 Apr 2024
Verified review
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27 Mar 2024
Verified review
high quality product mens hat
high quality product, very good delivery
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23 Mar 2024
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Great quality hst
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22 Mar 2024
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Good value and fast delivery
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21 Mar 2024
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14 Mar 2024
Verified review
MY NEW HAT
The hat arrived on time having travelled from France. The item is exactly as advertised and I look forfard to wearing it on good weather days and the occasional race meeting.
I bought the ear band earwarmers. They are very well made, but too large for my small size head (about 54 cm or less) and slip down to my neck. However, when worn over my wool hat, they are great and keep out the North Sea Winds.
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15 Feb 2024
Verified review
Takes way too long for the arrival of items was not happy with the condition of the item.
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Answer by Hatshopping.co.uk
6 Mar 2024
Hello, thank you for your feedback. It took 6 days for delivery, we dispatched directly. We are sorry that there were delays with the carrier.
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