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Top positive review
25 Jan 2024
Verified review
I ordered a black beret as I bought a red one of their brand from Barcelona . Placing the order was quite straightforward as information about my order was sent to me straightaway with my expected the delivery date .
There was a bit of Confusion as I accidentally placed 2 orders without realising. However , a quick telephone call to their customer service helped to resolve the situation.
I’ve not used the black beret but looking forward to using it as I had compliments when I wore the red one .
The product that I ordered was a gift for my husband for Christmas. It was sent in a box with Stetson marked across the box. Which gives away the product. But what was appalling was that the indent with my name and address, my order, the price off my order was on the outside of the packaging for everyone to read.
So as I was working when it was delivered and my husband received the package which is his Christmas present.
I will not be posting a picture as it has my personal details.
I am unlikely to order again due to this!
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Reviews for Hatshopping.co.uk
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26 Jun 2023
Verified review
Second purchase
Since last year this is my second purchase and I am very pleased with the cap.
The goods come from Germany and thankfully there were no Brexit hurdles to overcome. Packaging is superior. I will order again.
Product is excellent, perfect for this hot spell. Good quality. Comes up a little larger - but not overly so, but came with cork brim inserts anyway. Colour/tone is closer to still photos, darker than 360deg view. Delivery to UK from Germany was slow as warned on the website, due to customs on both sides. Ordered 7 June. Despatched 9 June with Royal Mail tracking code. 20 June arrived Switzerland. 21 June left Switzerland. 24 June arrived London. Worth the wait. I would use this company again.
Very quick delivery
Amazing quality
Very reasonable price
Will recommend and use again
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18 May 2023
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10 May 2023
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I have waited now for 3weeks for delivery since ordering, & still NO idea of when delivery will occur! which is not good service.
I would struggle to advise anybody to order from you!
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Answer by Hatshopping.co.uk
11 May 2023
Hello, thank you for your feedback. We feel sorry that the parcel is not delivered as expected. Well the main reason it is delayed that much is because of the courier facing technical issues. We have already sent you a separate message to inform about this. Please reply to our latest message.
9 May 2023
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8 May 2023
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The hat still hasn't arrived
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Answer by Hatshopping.co.uk
9 May 2023
Hello, thank you for your feedback. We feel sorry that the parcel is not delivered as expected. Indeed there is a massive delay caused by the courier. Meanwhile we have been in contact with you to find a solution. Please reply to our latest message to solve this.
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