Hatshopping.co.ukReviews:
76 reviews in the last 12 months459 total reviews
Good
TrustmarkValid
Top positive review
25 Jan 2024
Verified review
I ordered a black beret as I bought a red one of their brand from Barcelona . Placing the order was quite straightforward as information about my order was sent to me straightaway with my expected the delivery date .
There was a bit of Confusion as I accidentally placed 2 orders without realising. However , a quick telephone call to their customer service helped to resolve the situation.
I’ve not used the black beret but looking forward to using it as I had compliments when I wore the red one .
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Top negative review
26 Nov 2023
Verified review
The product that I ordered was a gift for my husband for Christmas. It was sent in a box with Stetson marked across the box. Which gives away the product. But what was appalling was that the indent with my name and address, my order, the price off my order was on the outside of the packaging for everyone to read.
So as I was working when it was delivered and my husband received the package which is his Christmas present.
I will not be posting a picture as it has my personal details.
I am unlikely to order again due to this!
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Reviews for Hatshopping.co.uk
KM
Kate M.
Edinburgh
8 Nov 2023
Verified review
Efficient, Reliable and Easy
Excellent in all respects.
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CP
Carol P.
Derbyshire, England
1 Nov 2023
Verified review
Nice hat , customer service could be improved
Delivery takes too long from order date . Returns process is unclear and instructions need amending to explain which carrier you can use in the UK , that you the buyer pay the costs but can then claim a refund from the seller.
Goods arrived as described and well packaged.
Customer service respond promptly to e mails and queries.
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27 Oct 2023
Verified review
Hat sent out and delivered within the delivery date advertised. Very well packaged, thanks
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17 Oct 2023
Verified review
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19 Sept 2023
Verified review
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30 Aug 2023
Verified review
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25 Aug 2023
Verified review
Its good material and nice cap, but the size is S/M but little bit big for me
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20 Aug 2023
Verified review
Hat is terrific, good quality and exactly as described & pictured on the website. Delivery to UK about 1 week.
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JS
Jeanette S.
Perthshire
7 Aug 2023
Verified review
great selection of headgear at good prices
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31 Jul 2023
Verified review
Great item arrived quickly. Thank you
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27 Jul 2023
Verified review
Great service, a huge range of hats to suit all tastes and pockets, and heads, quick tracked delivery, can't fault them.
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GC
Grahame C.
Edinburgh
25 Jul 2023
Verified review
Big choice of hats to look at, browse etc. Not easy buying online from size point of view as there is no consistency between brands - and sometimes, within a brand. Buying online also means delivery to UK can take a while and if the size is wrong, then it costs to return. I suppose that’s the way it is re shopping online these days.
The Alfonso d’Este hat I bought on this occasion is excellent and fits how Ilike. A brand I will look at again.
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22 Jul 2023
Verified review
Piomino black army cap with fold down ear flaps.
Packaging arrived from Switzerland in perfect condition! Nice hat box, which I will keep, and the quality of the army style black cap with fold down ear flaps was really excellent. It will be great to wear during the winter, but remains light enough to wear (ear flaps up) during the summer. Price was excellent. It fits perfectly too, so 5 stars, and it couldn't have been better.
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17 Jul 2023
Verified review
Ordered hat on web as advertised and it seems its not avalable till aug. Why?
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Answer by Hatshopping.co.uk
21 Jul 2023
Hello, thank you for your feedback. We feel sorry that you have received misleading information about the availability of your item ordered. The item is available and the order is dispatched meanwhile.
17 Jul 2023
Verified review
Best hat shop!
Has never let me down!
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DS
Dal S.
Essex
16 Jul 2023
Verified review
As described, good quality which actually fits and despatched quickly
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4 Jul 2023
Verified review
It is now about 6 weeks since my order and I have not received my item or any update.
I have used their internal email system to ask what the problem is and I have not received a reply.
I will not be using this company again.
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Answer by Hatshopping.co.uk
13 Jul 2023
Hello, thank you for your feedback. Well we feel sorry that your order is not delivered as expected. We just checked it and noticed there is something different happening. The order itself is not placed successfully and therefore is not dispatched yet. There are obstacles coming up blocking it for procedure. We feel sorry.
29 Jun 2023
Verified review
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26 Jun 2023
Verified review
Easy to order and like the item very much
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