Hatshopping.co.ukReviews:
76 reviews in the last 12 months459 total reviews
Good
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Top positive review
25 Jan 2024
Verified review
I ordered a black beret as I bought a red one of their brand from Barcelona . Placing the order was quite straightforward as information about my order was sent to me straightaway with my expected the delivery date .
There was a bit of Confusion as I accidentally placed 2 orders without realising. However , a quick telephone call to their customer service helped to resolve the situation.
I’ve not used the black beret but looking forward to using it as I had compliments when I wore the red one .
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Top negative review
26 Nov 2023
Verified review
The product that I ordered was a gift for my husband for Christmas. It was sent in a box with Stetson marked across the box. Which gives away the product. But what was appalling was that the indent with my name and address, my order, the price off my order was on the outside of the packaging for everyone to read.
So as I was working when it was delivered and my husband received the package which is his Christmas present.
I will not be posting a picture as it has my personal details.
I am unlikely to order again due to this!
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Reviews for Hatshopping.co.uk
25 Jan 2024
Verified review
My stylish Beret
I ordered a black beret as I bought a red one of their brand from Barcelona . Placing the order was quite straightforward as information about my order was sent to me straightaway with my expected the delivery date .
There was a bit of Confusion as I accidentally placed 2 orders without realising. However , a quick telephone call to their customer service helped to resolve the situation.
I’ve not used the black beret but looking forward to using it as I had compliments when I wore the red one .
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23 Jan 2024
Verified review
Good sale items. Quick dispatch. Excellent customer service overall.
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17 Jan 2024
Verified review
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13 Jan 2024
Verified review
Great shop, excellent correspondence. Quality docker hat, love it love it love it.
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PC
Philip C.
Kendal
10 Jan 2024
Verified review
Disappointed
I was disappointed that Hatshopping took my order and invoiced me when they didn’t have my item in stock
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Answer by Hatshopping.co.uk
24 Jan 2024
Hello, thank you for your message. We feel sorry that there are obstacles while procedure of this order. We have contacted you separately to help in this situation.
1 Jan 2024
Verified review
Tracking of shipment was availability. Item arrived when expected. Arrived in good condition. Item is well made.
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30 Dec 2023
Verified review
Very poor delivery service
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Answer by Hatshopping.co.uk
10 Jan 2024
Hello, thank you for your feedback. We feel sorry that the delivery is not completed as expected. However, we are surprised about your statement as to our records it should be delivered already. We did just contact you with more information. Please reply.
26 Dec 2023
Verified review
Great pressie
Lovely soft wool hat, beautiful colour and carefully wrapped with love.🎄 Thank you x Will definitely see you again 👍💕
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8 Dec 2023
Verified review
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JS
Jeanette S.
Perthshire
5 Dec 2023
Verified review
Amazing stock, great selection and service
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4 Dec 2023
Verified review
Easy to select a hat. Quickly despatched. Excellent quality products.
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3 Dec 2023
Verified review
Quality Product
This is the 4th yearI have purchase a Kangar Cap for my son, this in its self speaks volumes for this distributor.
The delivery was 1st rate.
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1 Dec 2023
Verified review
Fabulous choice of hats.
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29 Nov 2023
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26 Nov 2023
Verified review
Packaging.
The product that I ordered was a gift for my husband for Christmas. It was sent in a box with Stetson marked across the box. Which gives away the product. But what was appalling was that the indent with my name and address, my order, the price off my order was on the outside of the packaging for everyone to read.
So as I was working when it was delivered and my husband received the package which is his Christmas present.
I will not be posting a picture as it has my personal details.
I am unlikely to order again due to this!
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Answer by Hatshopping.co.uk
6 Dec 2023
Hello, thank you for your message and feedback. We are surprised about your feedback regarding this sending. Indeed, our hat boxes are marked with our brand. This is our signature. Additionally your address is always on the label attached to the parcel. Otherwise it wont arrive successfully. However, the pricing should not be included. We do only send invoices separately by mail. We have just contacted you separately to offer help and answer questions.
24 Nov 2023
Verified review
Excellent customer service team hats down for them.
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21 Nov 2023
Verified review
Fantastic quality
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17 Nov 2023
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16 Nov 2023
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Alan D.
Newton Stewart
13 Nov 2023
Verified review
Great selection of Stetson hats in all sizes. Not cheap but you get what you pay for. Quick delivery from Germany via DPD. Very happy.
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