your.software/en-gbReviews:
307 reviews in the last 12 months307 total reviews
Excellent
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Most relevant positive review
11 Oct 2024
Verified review
qualche problema sull'autenticazione tramite sms su cellulare ma risolta nel giro di 24 tramite l'assistenza via email.
alla fine tutto ok.
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Most relevant negative review
22 Jul 2024
Verified review
The actual purchase was easy and straight forward, but that's where the good news ended.
Firstly my purchase was held for security checking. After a very long wait and an email to customer services, my purchase was eventually approved and I received an email to let me know I could proceed. But I couldn't now my account, which was previously OK was blocked for "security reasons ". Another email to customer services wasn't answered until the following day.
So my "instant download " took 2 days!
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Reviews for your.software/en-gb
22 Aug 2024
Verified review
It took days to take the money before I could attempt to install them the instructions kept going back to Dutch making it impossible for me to follow them I would never use that company again
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Answer by your.software/en-gb
23 Aug 2024
Hello Michael,
Thank you for your feedback.
We always do our best to assist our customers anyway we can.
I completely agree answering you in Dutch is not correct and I will of course look into that.
I do see we have replied to your request a few times (in ENglish) but never received and answer to our suggestions and help provided.
Can you please contact us on service@your.software so we can help you further if needed?
15 Jul 2024
Verified review
The programme was not downloaded to my lap top and I received no refund
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Answer by your.software/en-gb
15 Jul 2024
Thank you for your feedback. We are sorry to hear about the issues you experienced.
After reviewing our records, we could not find any support ticket from you regarding this matter. We are always available to help and assist our customers.
Additionally, we have checked your order and found that the activation code has not been used yet.
You can activate the code through www.mcafee.com/activate
As soon as the code has been activated you can download the software through your McAfee account.
Please contact our support team at service@your.software so we can assist you further and resolve this issue.
22 May 2024
Verified review
The software sold without the regional validation restriction
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Answer by your.software/en-gb
23 May 2024
Dear Mal, thank you for your review. Our license codes are valid for the countries that can be chosen on our website, so when you chose UK as country you can be assured that the code will work for that country. Outside the EU and UK codes can often be activated by using a (free) VPN solution. If you have trouble with the activation or installation, please let us know - we will do our utmost best to make you a happy customer! Please send us an email @ service@your.software and we will assist you further.