Smartwatch-straps.co.uk

Reviews:

Excellent quality and great service

Arrived on time package was good . Excellent quality.

Really reasonably priced straps and very good quality

Price was good.

Received watch strap today. Good quality item.

Watch strap broke after only 2 days Need a replacement

Make them slightly bigger as they are very small

Hi, I don’t like it take away

Good item, fits watch very well.

Quicker delivery than expected & quality product, not tried though as a present for someone

I bought 2 Milanese style straps at the end of April, one self coloured silver for my wife and mine in grey. The silver one has been fine but the grey strap has shed the coating on the magnetic catch, in fact it's so thin I can mark it with a fingernail. This wear is despite very little use as I wear an old watch when doing anything which might scratch the watch, I'm retired so no desk work, wear the watch on my left wrist and am right handed. In my view this is unacceptable and poor quality so I emailed Smartwatch-straps with 'photos and asked for comments and received a polite but brief reply stating it was outside of their 6 month guarantee. I actually didn't request replacement just feedback but the comment made me investigate further and I can find no reference whatsoever to any guarantee only their 100 day return policy which certainly isn't 6 months. Needless to say I'm very disappointed with the quality and will buy my next strap elsewhere. We have just bought a smartwatch for my daughter and had intended to buy her the same strap as bought for my wife but will not now buy from this company. I did reply to them saying that but they haven't bothered to reply. If I was allowed to give 0 stars I would have done so.

The returns process was so tedious. The customer service rep was not clear on how I could return the parcel no matter how many times I asked for clear instructions and I ended up having to pay almost £20 to send the package back to them. They take forever to respond to emails and don’t pick up their phones when you call. The worst customer service experience I’ve had ever.

Watch strap fits perfectly?

My watch strap arrived promptly and as described, very good quality leather, very happy with the strap and the service

I haven’t received them yet I presume they have been losses in transit somewhere.

Didn’t receive my order