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Reviews for Smartwatch-straps.co.uk
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11 Apr 2024
Verified review
From placing the order to receipt excellent. My strap was as expected and very easy to put on
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11 Apr 2024
Verified review
Ordered on thursday - bank hol w/end delivered on wednesday following great service very good quality fraction of exorbitant price of apple
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6 Apr 2024
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5 Apr 2024
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2 Apr 2024
Verified review
There was only one size and I assumed it would fit all sizes of wrist - however it was too large for me which was a great shame because it was ideal otherwise.
I returned it to you on 28 March but the return app is still just saying announced, not en route. I have a certificate of posting - photo attached.
When can I expect the refund due?
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Answer by Smartwatch-straps.co.uk
3 Apr 2024
Hello Lesley,
How unfortunate that the strap didn't fit your wrist. We have other straps in different material that could probably fit your wrist size. Our customer service will contact you and probably see how they can help you but since you have opted for a refund, this can only be granted upon reception of your return in accordance to our return policy. You will be informed via email once received and processed. Have a pleasant day and greetings from the smartwatch-straps.co.uk team!
28 Mar 2024
Verified review
Very very slow customer service. It’s like ordering something from the other side of the world. I know I accidentally ordered the wrong item, but a return and replacement should be more straightforward and rapid.
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Answer by Smartwatch-straps.co.uk
4 Apr 2024
Hello Shane,
How unfortunate to learn that you ordered the wrong product. Contacting the customer service would have helped solve this and issue swiftly and solution provided. I can confirm that this issue was already solved for you by the customer service and replacement should be on its way to you promptly. Have a pleasant day and greetings from the smartwatch-straps.co.uk team!
23 Mar 2024
Verified review
Good quality but why say it's from UK when it's from abroad 🤔
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22 Mar 2024
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21 Mar 2024
Verified review
Poor quality and fit. Not as advertised on website but had to pay to return it.
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Answer by Smartwatch-straps.co.uk
22 Mar 2024
Hello,
I'm sorry to hear about your experience with the item you purchased. It's frustrating when a product doesn't meet your expectations. we strive to have products that meet our clients standards as do most of our products. We appreciate your feedback and will continue working on delivering better quality. Our customer service will contact you shortly to see how we can further help make this situation better. Thank you and have a pleasant day. Greeting from the smartwatch-straps.co.uk team!
20 Mar 2024
Verified review
Excellent service
Excellent watch strap for the price.
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14 Mar 2024
Verified review
Like the last one I got great quality and does the job
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10 Mar 2024
Verified review
Waited a week for delivery
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10 Mar 2024
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8 Mar 2024
Verified review
Excellent service, would definitely use the again
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29 Feb 2024
Verified review
Great product and fab value for money. Fits my Apple Watch beautiful.
Thank you
Joanie
Website easy to navigate and competitive prices. Placed an order and unfortunately something went awry but as son as I pointed out I was still expecting delivery the item the company investigated and dispatched the item.
Fits perfectly and a good match for the original.
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23 Feb 2024
Verified review
It does what it’s supposed to and I’m pleased with it.
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