Triumph® Online Shop (UK)- Logo - reviews

Triumph® Online Shop (UK)
Reviews:

417 reviews in the last 12 months4,995 total reviews  

4.44
Good

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Triumph® Online Shop (UK) fulfils all Trusted Shops quality criteria, including
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  • Encrypted data transfer
  • Clear ordering process

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Top positive review

27 May 2023
 Verified review
Great website I like the fact that you can choose just products or products on a model. Easy to order and arrived well packed and very quickly. I’m so pleased with my bras I’ve just ordered two more. They are comfortable and fit perfectly. I was once a 34B but breast feeding three babies and now the menopause I’m wrestling with my hormones and am now a 36D!!. I literally couldn’t bear to look in the mirror but the minimiser bra had been fantastic giving me the look I’m after. Don’t get me wrong there’s nothing wrong with being a 36D it just didn’t feel like me. I now love my shape and feel comfortable in my clothes. Another plus I’ve joined My Triumph for all the offers and free postage

Top negative review

12 Oct 2023
 Verified review
My box was delivered by Evri. It had a large hole 4"x4" in the side so that the tissue paper surrounding the bras was visible. There was no note from Triumph showing an order summary in the box. Neither was there any Returns information relating to the address or how to make a return in the box. Neither did I receive a confirmation of my online order. I wrote an e-mail to state these facts. The reply was unsatisfactory and I still do not have a return address. Their telephone number goes dead when you phone it. (020 3544 0066). This is an international company, and their customer service is breath- takingly inadequate. Additionally, Their web site is very poor and needs to be redesigned. They need to update stock and sizes more frequently so as not to waste the time of customers. Evri was/is Hermes and is a very unsatisfactory way to send expensive underwear to customers. Send goods by any means but NOT Evri.
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Reviews for Triumph® Online Shop (UK)

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22 Feb 2024
 Verified review
Had a few orders there all dealt with quickly and all the items were as described, sizes are standard
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10 Feb 2024
 Verified review
Delivered within time stated, kept informed of progress. Packaged well.
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14 Feb 2024
 Verified review
I like Triumph very much, I like your presents like vouchers
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22 Feb 2024
 Verified review

Happy customer

Happy that they informed me when product became available
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19 Feb 2024
 Verified review
Nothing. It is a fast efficient service.
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17 Feb 2024
 Verified review
Delivered in good condition and on time
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8 Feb 2024
 Verified review
The goods arrived packed lovely
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24 Feb 2024
 Verified review
Nothing all very efficient
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2 Feb 2024
 Verified review
Good fast service
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28 Feb 2024
 Verified review
Great service
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7 Feb 2024
 Verified review
N/A
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23 Feb 2024
 Verified review
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EB
22 Feb 2024
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20 Feb 2024
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18 Feb 2024
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21 Feb 2024
 Verified review
Better stronger packaging needed. Box arrived open. contents had obviously been removed from box, handled and only 2 items out of 4 put back in box. The 2 remaining items were out of the tissue paper and grubby.
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Answer by Triumph® Online Shop (UK)
21 Feb 2024
Dear customer, We are sorry that you have received your parcel in this condition. You have already contacted our customer service. Here we will inform you about the procedure for reporting damage. Your Triumph Online Team
22 Jan 2024
 Verified review
Most of the sale items were not available in many sizes - what is the use of tempting people with offers when there is very little available? Triumph is expensive so some people need to grab bargains - there is a cost of living crisis going on you know.
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14 Jan 2024
 Verified review
Item was missing with no explanation and when I contacted Triumph they said item was out of stock and I’d be refunded. A note would have saved me the concern and need to contact Truimpj
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Answer by Triumph® Online Shop (UK)
15 Jan 2024
Dear customer, We are sorry that some items were not available. We informed you about this by e-mail on 2024-01-08. Your Triumph Online Team
22 Jan 2024
 Verified review

Good experience

Quick shipping, tracking information, good products and never had a problem
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22 Jan 2024
 Verified review
Always excellent quality Have been a customer for more than 20 years
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