gocustomized.co.ukReviews:
37 reviews in the last 12 months2,565 total reviews
Good
Top positive review
24 Dec 2023
Verified review
Have had a few cases now from GoCustomized and always had great service, iPhone cases, iPad cases, Samsung cases, they make fantastic presents for people. All the cases have been brilliant quality with a spot on print. No complaints.
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Top negative review
30 Oct 2023
Verified review
when I googled phone cases, they come up with a co.uk address, so assuming they were in the UK placed and order. 10 days went by and I had to chase them to find out where my order was, as I had no email with any updates. They are based in Amsterdam, and the usual 'oh we have been overloaded with orders' was the response! Customer support is really bad, and my case took nearly 4 weeks to arrive. all they have offered me is a 10% discount on my next order, but I won't be using them again, so the offer considering the inconvenience is poor.
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Reviews for gocustomized.co.uk
17 Mar 2024
Verified review
Nice product. Terrible shipping estimate (arrived in in two separate shipments in 13 days instead of their 3-8 estimate) and when i raised the issue they blamed their third party instead of taking responsibility and gave a tiny credit on a large 4-piece order
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Answer by gocustomized.co.uk
20 Mar 2024
Hello!
We are sorry to hear about the delay in delivering your order.
We would love to help with this. If your order had a guaranteed delivery date, please make sure to reach out to us via our Helpcenter so we can compensate for the delay.
Thank you for your understanding!
Kind regards,
Customer Happiness Team