gocustomized.co.ukReviews:
37 reviews in the last 12 months2,565 total reviews
Good
Top positive review
24 Dec 2023
Verified review
Have had a few cases now from GoCustomized and always had great service, iPhone cases, iPad cases, Samsung cases, they make fantastic presents for people. All the cases have been brilliant quality with a spot on print. No complaints.
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Top negative review
30 Oct 2023
Verified review
when I googled phone cases, they come up with a co.uk address, so assuming they were in the UK placed and order. 10 days went by and I had to chase them to find out where my order was, as I had no email with any updates. They are based in Amsterdam, and the usual 'oh we have been overloaded with orders' was the response! Customer support is really bad, and my case took nearly 4 weeks to arrive. all they have offered me is a 10% discount on my next order, but I won't be using them again, so the offer considering the inconvenience is poor.
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Reviews for gocustomized.co.uk
6 days ago
Verified review
Incredibly happy with my purchase!
Incredibly happy with my personalised phone case. Excellent, speedy service. Arrived quicker than expected. This is the 2nd time I've used GoCustomized and I wouldn't hesitate to recommend and/or use them again.
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29 Apr 2024
Verified review
I absolutely love my case!
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7 days ago
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9 days ago
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10 days ago
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25 Apr 2024
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1 May 2024
Verified review
I gave one star for a simple reason, I haven’t received the order yet, it has been over a month or so now. When I contacted them after couple of weeks, they said there was a problem in the address and it is resolved. I am surprised that they haven’t even contact me to clarify the issue in the first place.
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Answer by gocustomized.co.uk
11 days ago
Hello,
Our apologies for this! Our aim is to help and make our customers happy and we're really sorry to hear about your experience with us. We would love to make up for the inconveniences and provide the help you need. Kindly reach out to us through our Helpcenter and our support team will gladly follow up on this issue.
Thank you for your understanding!
Kind regards,
Customer Happiness Team
26 Mar 2024
Verified review
Really pleased with the phone case they print it is my second cover the photos printed on never fade, the customer service is excellent I wouldn’t hesitate in using gocustomized again
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18 Mar 2024
Verified review
Great quality print and case. Prompt delivery. Kept informed of order progress. Great 2 for 1 value.
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BF
Brett F.
Leigh On Sea
25 Mar 2024
Verified review
Love there photo cases been using them for years now 👍🏻👍🏻
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9 Apr 2024
Verified review
I ordered 3 cases for my phone and none fit.
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Answer by gocustomized.co.uk
16 Apr 2024
Hello,
We are sorry we couldn't meet your expectations regarding quality. Your satisfaction is our main priority, please feel free to contact us through our Helpcenter and our support team will make sure you receive another product as soon as possible.
Thank you for your understanding!
Kind regards
Customer Happiness Team
29 Feb 2024
Verified review
Very quick and good quality
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3 Mar 2024
Verified review
Wrong size, wrong case type. No response to emails
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Answer by gocustomized.co.uk
5 Mar 2024
Hello,
Your satisfaction is our top priority. Our support team will contact you as soon as possible to resolve the problem.
Thank you for your understanding!
Yours sincerely,
Customer Happiness Team
24 Dec 2023
Verified review
Many purchases, always happy.
Have had a few cases now from GoCustomized and always had great service, iPhone cases, iPad cases, Samsung cases, they make fantastic presents for people. All the cases have been brilliant quality with a spot on print. No complaints.
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16 Jun 2023
Verified review
Quick delivery. Easy to use website. Great quality. Good value for money. Bought last one 2 yrs ago and it’s fine only bought another coz I’ve got a new phone
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31 Oct 2023
Verified review
The quality of the product was outstanding! However, it take a bit longer t try Han I expected to arrive!
Yes, I would use them again !
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7 Nov 2023
Verified review
It’s the second time I’ve used them. My first iPhone wallet fell apart from years of use!
Wanted the same again. Would use them again.
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23 May 2023
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Reccomend
Great job, easy to use site, very happy.
Love being able to have whatever pic I like.
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19 Sept 2023
Verified review
I'm ordered 2 times. And very hapy with my purchase. Recommend this shop 100%👌
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19 Dec 2023
Verified review
Would order again
Product arrived as described and in good time, only took approx a few days
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