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Top positive review
15 Apr 2024
Verified review
I have taken pictures every week and I am absolutely thrilled to bits defiantly 10/10 .. use it frequently and follow the simple and easy guide and you will be rewarded ..
What a bad experience I’ve had with beautifly. The order arrived not well packed. The product look good but not to satisfaction. I requested to return and the personnel responding were very unprofessional. They were very reluctant to provide a return label and were insisting that I keep the product while they would provide me with a new 3 pins plug and which the product I ordered only had 2 pins. They took a very long time to provide the return label, they were very unprofessional. They dragged the whole return process from December to February just to receive the return label. At the end they offered an apology with served made no difference for me considering the experience I’ve had dealing with Beautifly.
Very pleased with the results of this hair remover.
Works well, quite easy to use it.
Can see difference after second use.
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3 May 2024
Verified review
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2 days ago
Verified review
No product, very slow refund
I ordered and paid almost £100 for a product, and after almost a week of no communication or order status updates chased this up to find that the product was out of stock. It then took a further couple of weeks to finally secure a refund after continued chasing - I would not use this company again.
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24 Apr 2024
Verified review
Hi,
I still have not received the product and I have not had any confirmation from the courier company.
This should have been delivered by now
Can you update where the parcel is please?
Regards
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15 Apr 2024
Verified review
10/10
I have taken pictures every week and I am absolutely thrilled to bits defiantly 10/10 .. use it frequently and follow the simple and easy guide and you will be rewarded ..
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29 Mar 2024
Verified review
Excellent service! The product arrived quickly and in perfect condition. The customer support was very helpful and responsive. Highly recommended! :))
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13 Apr 2024
Verified review
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21 Mar 2024
Verified review
What a bad experience I’ve had with beautifly. The order arrived not well packed. The product look good but not to satisfaction. I requested to return and the personnel responding were very unprofessional. They were very reluctant to provide a return label and were insisting that I keep the product while they would provide me with a new 3 pins plug and which the product I ordered only had 2 pins. They took a very long time to provide the return label, they were very unprofessional. They dragged the whole return process from December to February just to receive the return label. At the end they offered an apology with served made no difference for me considering the experience I’ve had dealing with Beautifly.
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13 Mar 2024
Verified review
Trustpilot rating on homepage false
Purchased an item which was never received and was taken off website. Emailed numerous times and no reply. Eventually received a reply and requested a refund. The Trustpilot rating on the webpage is false, check the reviews. Would give 0 stars if i could.
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21 Feb 2024
Verified review
I ordered goods from this outfit which never arrived. They are foreign scammers, quite sophisticated so avoid at all cost.
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27 Jan 2024
Verified review
Be Aware - no aftersale service!!!
Quick delivery but when I wanted to return it for full refund (14 days money back guarantee) they don't answer my emails. Finally I get refund from Trusted Shops guarantee but it took a month from purchase date. I don't recommend beautifly.co.uk for online shopping if you don't want trouble with aftersale service.
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30 Jan 2024
Verified review
I didn't get my order, no answer from the shop
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5 Aug 2023
Verified review
Not as good as expected after reading other reviews. I’m in my 50s and I wish the return period would be longer. It probably works better for younger people. Also, it’s very difficult to clean the devices after use as the residue of the used products gets inside.
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Answer by beautifly.co.uk
7 Aug 2023
Thank you for your opinion. For achieving the best effects with this device it is crucial to use right cosmetic products - for modes EMS lifting, moisturizing and collagen synthesis use gel-consistency serum beacuse it conducts electricity. For the cleansing mode use a cosmetic pad moistured with micellar water. The ring in the device is removable and should hold the cosmetic pad in the cleansing mode. You can also take it off when you want to clean the device - it's much easier this way. If you have any other concerns, we'll be happy to answer you directly via email
23 Nov 2023
Verified review
I'm very satisfied.
Part was damaged in transit. Contacted seller and sent picture of part damaged (still in packaging). Replaced instantly. I'm very satisfied.
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Answer by beautifly.co.uk
29 Nov 2023
We're happpy that you are satisfied. We cannot take care of everything but we're trying our best to make our customers happy :)
6 Jul 2023
Verified review
Great customer service. Fast delivery. I had issues figuring some things out and they did everything they could to help me. I’m happy!
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Answer by beautifly.co.uk
10 Jul 2023
Thank you so much <3
26 Jun 2023
Verified review
Very fast and efficient service. Received the item when promised. I would recommend others should buy from this seller.
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Answer by beautifly.co.uk
28 Jun 2023
Thank you so much!
11 Jul 2023
Verified review
Fabulous seller; friendly, helpful and item arrived super fast and was exactly as described! Highly recommended!
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Answer by beautifly.co.uk
12 Jul 2023
Thank you so much!
5 Jul 2023
Verified review
gracious seller
Item received had an issue and the seller was very gracious enough to submit a full refund... FAIR ENOUGH!!!
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Answer by beautifly.co.uk
5 Jul 2023
Thank you :)
22 Nov 2023
Verified review
Very helpful and great communication. Excellent value for money. Best mesotherapy device on the market!
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Answer by beautifly.co.uk
29 Nov 2023
Thank you :)
4 Oct 2023
Verified review
Excellent value for money. Item as described, very quick delivery. Highly recommended supplier.
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