wolky.co.ukReviews:
167 reviews in the last 12 months549 total reviews
Excellent
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Top positive review
18 Jul 2023
Verified review
I am onto my 4th pair of Wolky Jewel sandals Olive green , White and 2nd pair in Black! I have large hallux valgus / bunions and painful flat feet but can walk miles in these beautifully crafted sandals , including extensively in northern India n three occasions . Also , I love the style and colours. For me as a pensioner these are expensive, but worth every penny . The online ordering group have been always most helpful , particularly with a recent complex order . Many thanks to them !
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Top negative review
10 Jul 2023
Verified review
my first order seemed to have been missed for about almost 3 weeks until I contacted them when they stated my order was somehow missed. They did put it right eventually.
I find returns a real pain
I was told that the drop off shop would print the returns label ( I don't own a printer because I don't have much need for one). They said they didn't provide that service
So I had to go to library to print label, them return to the shop. It's time consuming and makes me not want to order, as I don't want this jassle
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Reviews for wolky.co.uk
18 Jul 2023
Verified review
I am onto my 4th pair of Wolky Jewel sandals Olive green , White and 2nd pair in Black! I have large hallux valgus / bunions and painful flat feet but can walk miles in these beautifully crafted sandals , including extensively in northern India n three occasions . Also , I love the style and colours. For me as a pensioner these are expensive, but worth every penny . The online ordering group have been always most helpful , particularly with a recent complex order . Many thanks to them !
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12 May 2023
Verified review
Excellent Stylish, Comfortable Footwear, last forever !
Excellent Footwear, particularly for me / my feet ; the Summer Sandals. I have MANY pairs as Wolky produce new colours (& additional styles) every year & they're super comfortable, amazing consistent quality and stylish. Also easy Ordering, excellent 'Order Updates' & reliable Deliveries. I no longer have to Return anything as I know my size/s, but when I did, it's very easy to do for either Refunds or Exchanges. Thank you !
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11 May 2023
Verified review
Satisfied customer
Placing order on website was straight forward followed by emails and frequent update on progress. I found the whole process reassuring and delivery was prompt. Parcel arrived in good order too. Re " to do anything better" I would say just continue to provide the same excellent service. I have purchased Wolkies shoes/ sandals for many years and would highly recommend for quality and comfort.
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10 Jul 2023
Verified review
Brilliant shoes.
I’ve bought many pairs of shoes from Wolky & every pair has been well fitting & very comfortable to wear, they are very well made, Although they are expensive, you get what you pay for. There are a good choice of colours to choose from. On the rare occasion
If had to chase up something the company have been very helpful & extremely pleasant.
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LM
Lynda M.
London
5 Dec 2023
Verified review
Gorgeous shoes and efficient service
Friendly and efficient customer service. There can inevitably be delays in delivery from the Netherlands, but in general delivery is much quicker than it used to be. Information about the delivery is always provided, and queries are answered promptly. The shoes themselves are gorgeous.
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Answer by wolky.co.uk
6 Dec 2023
Dear Wolky customer, thank you for the lovely review. How nice that you are so satisfied with us and with your purchase. Kind regards, your Wolky.co.uk customer service team
13 Jul 2023
Verified review
Comfortable shoes with good arch support.
Reliable supply service whenever I order shoes, though dispatch takes a couple of weeks for some reason from this Europe based company. Comfortable shoes but if you want something specific and your size is midrange, you need to be quick off the mark if you want a pair. No complaints.
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10 Jul 2023
Verified review
I have used Wolky for years to try many shoes on, some I have kept, some I have sent back. The service is good. Reliable and they are good at responding positively whenever I have a query. My money has always been refunded. I would have no hesitation in recommending them to anyone.
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31 Jul 2023
Verified review
Got grandson to do the tec. It is my third time for this particular sandal , I find them to be an excellent choice of style and comfort, albeit at a price. Perhaps you could advertise a bit more in UK ? Service and delivery was great. Thank you.
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Answer by wolky.co.uk
4 Sept 2023
Dear customer, thanks for your review. We are pleased to hear that you are happy with your Wolkys! Kind regards Wolk.co.uk customer service
SL
Sue L.
North Yorkshire
11 Oct 2023
Verified review
Finding shoes to fit
I have difficulty finding shoes that fit because of various foot problems. Wolky offer standard fittings, plus wide fit or shoes for bunions, which are hard to find. The boots seem well made and are very comfortable.
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Answer by wolky.co.uk
16 Oct 2023
Dear Wolky Customer, thank you for your nice review. It makes us smile. How nice that you are satisfied with your purchase and with us. Kind regards, Wolkyshop customer service
30 May 2023
Verified review
First Wolky Order
Communication regarding the order process & delivery was clear. Tracking details were provided. The shoes arrived within the time frame given & were as advertised. I’m very happy with the shoes & delivery process.
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18 Jul 2023
Verified review
Wolky always refund without any question it is a simple process to return despite the hundreds of miles distance. I have shopped with them for years. Love their shoes for their quirkiness and wide fit
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15 May 2023
Verified review
Omg ☁️☁️☁️☁️💙💙💙
Omg
My e shoes are like walking on clouds.
Delivered to me here in Derry and the extra shock absorbers are fantastic for hips, knees and heels!
Also fit perfectly with beautiful soft Nappa leather.
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1 Nov 2023
Verified review
Good quality comfortable long lasting shoes
Good service . Good quality shoes that are very comfortable. Great that the linings are leather and not synthetic which a lot of shoes or trainers are. Long lasting too. I just love them .
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Answer by wolky.co.uk
16 Nov 2023
Dear Wolky customer, thank you for your lovely review. We are happy that you are so satisfied with your purchase. Kind regards, Wolky customer service
10 Jul 2023
Verified review
Two excellent transactions. Instant polite reply to two emails. Love your website which is easily accessible. I do no think there is anything else you could do to improve. Thank you.
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28 Mar 2024
Verified review
Return due to size of shoe (I've always been 40 with Wolky) but this 40 was too small
Return process very efficient and have just received notification of payment return.
Hi Janet
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Answer by wolky.co.uk
4 Apr 2024
Dear Wolky customer, thank you for your lovely review. We are very happy that you are so satisfied with us and your purchase. Kind regards, your Wolky.co.uk customer service team
12 Dec 2023
Verified review
Easy to order and love the quality and comfort of Wolky shoes. I have several pairs . Love that leather instead of synthetic is used. Much healthier. They last for ages too.
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Answer by wolky.co.uk
15 Dec 2023
Dear Wolky customer, thank you for your lovely review. We are very happy that you are so satisfied with us and your purchase. Kind regards, your Wolky.co.uk customer service team
23 May 2023
Verified review
I bought a pair of Wolky sandals about 10 years ago. Wore them nearly every day each summer, so lasted well. I'm now buying 2nd pair. Easy returns and prompt service.
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13 Nov 2023
Verified review
Beautiful shoes, great communication
Beautiful shoes. Good information about delivery dates — which may take several weeks. I don’t mind that as long as I am kept informed, and Wolky is good at this
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Answer by wolky.co.uk
15 Nov 2023
Dear Wolky customer, thank you for the super nice review. How wonderful that you are so satisfied. Kind regards, Wolky customer service
9 Aug 2023
Verified review
Your sandals are really comfy, this was my 4th pair. As they come from outside the UK they were surprisingly quick to arrive. I wish you had a shop near me
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Answer by wolky.co.uk
4 Sept 2023
Dear customer, thanks for your review. We are pleased to hear that you are happy with your Wolkys! Kind regards Wolk.co.uk customer service
10 Jul 2023
Verified review
well deserved five points
Five points as your customer service on the phone was exceptionally helpful and friendly. Plus the second order of shoes after I returned, are really great.
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