wolky.co.ukReviews:
169 reviews in the last 12 months563 total reviews
Good
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Top positive review
18 Jul 2023
Verified review
I am onto my 4th pair of Wolky Jewel sandals Olive green , White and 2nd pair in Black! I have large hallux valgus / bunions and painful flat feet but can walk miles in these beautifully crafted sandals , including extensively in northern India n three occasions . Also , I love the style and colours. For me as a pensioner these are expensive, but worth every penny . The online ordering group have been always most helpful , particularly with a recent complex order . Many thanks to them !
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Top negative review
10 Jul 2023
Verified review
my first order seemed to have been missed for about almost 3 weeks until I contacted them when they stated my order was somehow missed. They did put it right eventually.
I find returns a real pain
I was told that the drop off shop would print the returns label ( I don't own a printer because I don't have much need for one). They said they didn't provide that service
So I had to go to library to print label, them return to the shop. It's time consuming and makes me not want to order, as I don't want this jassle
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Reviews for wolky.co.uk
18 Dec 2023
Verified review
Plenty of information about expected delivery times.
Reliable comfort and no problems walking all day on city holidays or country hikes.
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Answer by wolky.co.uk
19 Dec 2023
Dear Wolky customer, thank you for your lovely review. We are very happy that you are so satisfied with us and your purchase. Kind regards, your Wolky.co.uk customer service team
13 Dec 2023
Verified review
Lovely shoes
Ordered on line and very pleased with my new shoes, as always with Wolky
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Answer by wolky.co.uk
15 Dec 2023
Dear Wolky customer, thank you for your lovely review. We are very happy that you are so satisfied with us and your purchase. Kind regards, your Wolky.co.uk customer service team
12 Dec 2023
Verified review
Fantastic service
Information, communication were excellent, great packaging, and the shoes are fabulous.
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Answer by wolky.co.uk
15 Dec 2023
Dear Wolky customer, thank you for your lovely review. We are very happy that you are so satisfied with us and your purchase. Kind regards, your Wolky.co.uk customer service team
12 Dec 2023
Verified review
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Answer by wolky.co.uk
22 Dec 2023
Dear Wolky customer, thank you for your lovely review. How nice that you are so satisfied. Kind regards, Your Wolky customer service
12 Dec 2023
Verified review
Easy to order and love the quality and comfort of Wolky shoes. I have several pairs . Love that leather instead of synthetic is used. Much healthier. They last for ages too.
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Answer by wolky.co.uk
15 Dec 2023
Dear Wolky customer, thank you for your lovely review. We are very happy that you are so satisfied with us and your purchase. Kind regards, your Wolky.co.uk customer service team
12 Dec 2023
Verified review
Love the comfort, really disappointed with the colour, described as purple but really dark blue. Luckily it's my second pair and the other pair is a lovely blue!! But did I want 2 blue pairs?????
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Answer by wolky.co.uk
15 Dec 2023
Dear Wolky customer, thank you for your lovely review. We are very happy that you are so satisfied with us and your purchase. Kind regards, your Wolky.co.uk customer service team
8 Dec 2023
Verified review
Fabulous footwear, beautifully packaged and a good delivery time with plenty of updates on delivery.
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Answer by wolky.co.uk
12 Dec 2023
Dear Wolky customer, thank you for your lovely review. We are very happy that you are so satisfied with us and your purchase. Kind regards, your Wolky.co.uk customer service team
8 Dec 2023
Verified review
Delivery came earlier than I expected. No problems at all from Ordering to Delivery. Satisfied with the product.
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Answer by wolky.co.uk
12 Dec 2023
Dear Wolky customer, thank you for your lovely review. We are very happy that you are so satisfied with us and your purchase. Kind regards, your Wolky.co.uk customer service team
8 Dec 2023
Verified review
I love Wolky shoes
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Answer by wolky.co.uk
12 Dec 2023
Dear Wolky customer, thank you for your lovely review. We are very happy that you are so satisfied with us and your purchase. Kind regards, your Wolky.co.uk customer service team
8 Dec 2023
Verified review
Excellent Service
Professional and excellent communication.
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Answer by wolky.co.uk
12 Dec 2023
Dear Wolky customer, thank you for your lovely review. We are very happy that you are so satisfied with us and your purchase. Kind regards, your Wolky.co.uk customer service team
6 Dec 2023
Verified review
Quicker than usual turnaround of order. Comfortable shoes.
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Answer by wolky.co.uk
7 Dec 2023
Dear Wolky customer, thank you for your lovely review. We are very happy that you are so satisfied with us and your purchase. Kind regards, your Wolky.co.uk customer service team
LM
Lynda M.
London
5 Dec 2023
Verified review
Gorgeous shoes and efficient service
Friendly and efficient customer service. There can inevitably be delays in delivery from the Netherlands, but in general delivery is much quicker than it used to be. Information about the delivery is always provided, and queries are answered promptly. The shoes themselves are gorgeous.
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Answer by wolky.co.uk
6 Dec 2023
Dear Wolky customer, thank you for the lovely review. How nice that you are so satisfied with us and with your purchase. Kind regards, your Wolky.co.uk customer service team
30 Nov 2023
Verified review
Good quality comfy shoes
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Answer by wolky.co.uk
5 Dec 2023
Dear Customer, thanks for your review. We are very happy that you are satisfied with your purchase. Kind regards, your Wolky.co.uk customer service
30 Nov 2023
Verified review
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Answer by wolky.co.uk
6 Dec 2023
Dear Wolky customer, thank you for the 5 stars. How nice that you are so satisfied with us and with your purchase. Kind regards, your Wolky.co.uk customer service team
29 Nov 2023
Verified review
Beautiful shoes, delivered faster than I expected.
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Answer by wolky.co.uk
30 Nov 2023
Dear Customer, thanks for your review. We are very happy that you are satisfied with your purchase. Kind regards, your Wolky.co.uk customer service
24 Nov 2023
Verified review
Excellent products, good customer service. Kept informed throughout the delivery process.
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Answer by wolky.co.uk
24 Nov 2023
Dear Customer, thanks for your review. We are very happy that you are satisfied with your purchase. Kind regards, your Wolky.co.uk customer service
13 Nov 2023
Verified review
Beautiful shoes, great communication
Beautiful shoes. Good information about delivery dates — which may take several weeks. I don’t mind that as long as I am kept informed, and Wolky is good at this
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Answer by wolky.co.uk
15 Nov 2023
Dear Wolky customer, thank you for the super nice review. How wonderful that you are so satisfied. Kind regards, Wolky customer service
13 Nov 2023
Verified review
Colour and design. Sending back because leather scuffed and stained.
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Answer by wolky.co.uk
15 Nov 2023
Dear Wolky customer, thank you for your review. You indicate that the leather of the shoes was scuffed and stained, which we regret. We also regret that you did not contact us about this matter. Perhaps we could have done something for you. Kind regards, Wolky Customer Service
13 Nov 2023
Verified review
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Answer by wolky.co.uk
15 Nov 2023
Dear Wolky customer, thank you for the super nice review. How wonderful that you are so satisfied. Kind regards, Wolky customer service
GG
Gogs G.
Gt Manchester
5 Nov 2023
Verified review
Easy to order, and your detailed email of the order was very helpful. My only anxiety was with online ordering. I would have liked perhaps an interim email confirming the shoes were on their was. Also when I was tracking the shoes it told me they had been delivered when they hadn't!!!
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Answer by wolky.co.uk
6 Nov 2023
Dear Wolky customer, thank you for your review. Glad it all went well despite your concerns. We sent you an email on 27 October regarding shipping information, as we use 2 carriers. One for bulk shipment to the UK and the second for individual order delivery. These 2 tracking codes were mentioned in this email. Kind regards, Wolky customer service