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Top positive review
18 Jul 2023
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I am onto my 4th pair of Wolky Jewel sandals Olive green , White and 2nd pair in Black! I have large hallux valgus / bunions and painful flat feet but can walk miles in these beautifully crafted sandals , including extensively in northern India n three occasions . Also , I love the style and colours. For me as a pensioner these are expensive, but worth every penny . The online ordering group have been always most helpful , particularly with a recent complex order . Many thanks to them !
my first order seemed to have been missed for about almost 3 weeks until I contacted them when they stated my order was somehow missed. They did put it right eventually.
I find returns a real pain
I was told that the drop off shop would print the returns label ( I don't own a printer because I don't have much need for one). They said they didn't provide that service
So I had to go to library to print label, them return to the shop. It's time consuming and makes me not want to order, as I don't want this jassle
The shoes are so comfortable and beautifully made, although expensive they last for years.
I deducted 1 star because they quote 15 days delivery, as they come from Holland, but it took 18 days before my shoes were despatched and another 6 before they arrived with me.
I am happy now they have arrived and was unsure about 4 or 5 stars.
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Answer by wolky.co.uk
1 Mar 2024
Dear Customer, thank you for your review. Unfortunately, it took a little longer because the pair you ordered had to be requested from the Netherlands. We hope that you are happy with your new Wolkys! Kind regards customer service
27 Feb 2024
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27 Feb 2024
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26 Feb 2024
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Great shoes, excellent order process and support re. Delvery
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Answer by wolky.co.uk
27 Feb 2024
Dear Wolky customer, thank you for your lovely review. We are very happy that you are so satisfied with us and your purchase. Kind regards, your Wolky.co.uk customer service team
26 Feb 2024
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19 Feb 2024
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Quick delivery. Good communication
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Answer by wolky.co.uk
27 Feb 2024
Dear Wolky customer, thank you for your lovely review. We are very happy that you are so satisfied with us and your purchase. Kind regards, your Wolky.co.uk customer service team
8 Feb 2024
Verified review
Great quality boots
Clear communication about delivery
Arrived earlier than I expected
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Answer by wolky.co.uk
9 Feb 2024
Dear Wolky customer, thank you for your lovely review. We are very happy that you are so satisfied with us and your purchase. Kind regards, your Wolky.co.uk customer service team
4 Feb 2024
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Blue boots
Absolutely nothing. This time it was much easier to order. I’m 84 and it’s not always easy ! The boots came quicker than I expected and I am delighted with them.
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Answer by wolky.co.uk
6 Feb 2024
Dear Wolky customer, thank you for your lovely review. We are very happy that you are so satisfied with us and your purchase. Kind regards, your Wolky.co.uk customer service team
1 Feb 2024
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30 Jan 2024
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I love Wolky footwear as it suits my feet making walking comfortable.
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Answer by wolky.co.uk
30 Jan 2024
Dear Wolky customer, thank you for your lovely review. We are very happy that you are so satisfied with us and your purchase. Kind regards, your Wolky.co.uk customer service team
28 Jan 2024
Verified review
Customer services
Would have liked to keep the shoes, but there was a problem with stitching on one of them. Very easy to contact customer services on phone and return and refund went very smoothly. Will reorder when shoes back in stock
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Answer by wolky.co.uk
30 Jan 2024
Dear Wolky customer, thank you for your lovely review. We are very happy that you are so satisfied with us and sorry that there was a problem with the stitching. The shoes should be available again end of February. Kind regards, your Wolky.co.uk customer service team
18 Jan 2024
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Arrived quicker than I expected. And the usual high standard, with removal insoles for my orthotics and 3 adjustable straps ideal.
Thank you Wolky
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Answer by wolky.co.uk
18 Jan 2024
Dear Wolky customer, thank you for your lovely review. We are very happy that you are so satisfied with us and your purchase. Kind regards, your Wolky.co.uk customer service team
18 Jan 2024
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15 Jan 2024
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Good quality shoes but wish they did a wider range
I was disappointed at the range - eg no men's walking shoes as they are good quality shoes recommended by my podiatrist
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Answer by wolky.co.uk
16 Jan 2024
Dear Customer, we understand that you are disappointed because we do not offer a large selection of men's shoes. But as we mentioned before, the demand is not so high. Kind regards Wolky.co.uk Customer Service
11 Jan 2024
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27 Dec 2023
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Delivered boots promptly & very comfy they are too!
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Answer by wolky.co.uk
28 Dec 2023
Dear Wolky customer, thank you for your lovely review. We are very happy that you are so satisfied with us and your purchase. Kind regards, your Wolky.co.uk customer service team
25 Dec 2023
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Great service
Speedy delivery by UPS after product arrived in UkK and kept informed by Wolky
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Answer by wolky.co.uk
27 Dec 2023
Dear Wolky customer, thank you for your lovely review. We are very happy that you are so satisfied with us and your purchase. Kind regards, your Wolky.co.uk customer service team
19 Dec 2023
Verified review
They are always good.
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Answer by wolky.co.uk
21 Dec 2023
Dear Wolky customer, thank you for your lovely review. We are very happy that you are so satisfied with us and your purchase. Kind regards, your Wolky.co.uk customer service team
18 Dec 2023
Verified review
very good quality shoes that last and last and keep my feet dry in scottish weather
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Answer by wolky.co.uk
19 Dec 2023
Dear Wolky customer, thank you for your lovely review. We are very happy that you are so satisfied with us and your purchase. Kind regards, your Wolky.co.uk customer service team
Great shoes, great service! And this time the total length of time between order and delivery was the shortest yet at less than 14 days!
Thanks
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Answer by wolky.co.uk
19 Dec 2023
Dear Wolky customer, thank you for your lovely review. We are very happy that you are so satisfied with us and your purchase. Kind regards, your Wolky.co.uk customer service team
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