wolky.co.ukReviews:
171 reviews in the last 12 months560 total reviews
Good
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Top positive review
18 Jul 2023
Verified review
I am onto my 4th pair of Wolky Jewel sandals Olive green , White and 2nd pair in Black! I have large hallux valgus / bunions and painful flat feet but can walk miles in these beautifully crafted sandals , including extensively in northern India n three occasions . Also , I love the style and colours. For me as a pensioner these are expensive, but worth every penny . The online ordering group have been always most helpful , particularly with a recent complex order . Many thanks to them !
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Top negative review
10 Jul 2023
Verified review
my first order seemed to have been missed for about almost 3 weeks until I contacted them when they stated my order was somehow missed. They did put it right eventually.
I find returns a real pain
I was told that the drop off shop would print the returns label ( I don't own a printer because I don't have much need for one). They said they didn't provide that service
So I had to go to library to print label, them return to the shop. It's time consuming and makes me not want to order, as I don't want this jassle
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Reviews for wolky.co.uk
SL
Sue L.
North Yorkshire
11 Oct 2023
Verified review
Finding shoes to fit
I have difficulty finding shoes that fit because of various foot problems. Wolky offer standard fittings, plus wide fit or shoes for bunions, which are hard to find. The boots seem well made and are very comfortable.
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Answer by wolky.co.uk
16 Oct 2023
Dear Wolky Customer, thank you for your nice review. It makes us smile. How nice that you are satisfied with your purchase and with us. Kind regards, Wolkyshop customer service
30 May 2023
Verified review
First Wolky Order
Communication regarding the order process & delivery was clear. Tracking details were provided. The shoes arrived within the time frame given & were as advertised. I’m very happy with the shoes & delivery process.
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18 Jul 2023
Verified review
Wolky always refund without any question it is a simple process to return despite the hundreds of miles distance. I have shopped with them for years. Love their shoes for their quirkiness and wide fit
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15 May 2023
Verified review
Omg ☁️☁️☁️☁️💙💙💙
Omg
My e shoes are like walking on clouds.
Delivered to me here in Derry and the extra shock absorbers are fantastic for hips, knees and heels!
Also fit perfectly with beautiful soft Nappa leather.
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1 Nov 2023
Verified review
Good quality comfortable long lasting shoes
Good service . Good quality shoes that are very comfortable. Great that the linings are leather and not synthetic which a lot of shoes or trainers are. Long lasting too. I just love them .
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Answer by wolky.co.uk
16 Nov 2023
Dear Wolky customer, thank you for your lovely review. We are happy that you are so satisfied with your purchase. Kind regards, Wolky customer service
10 Jul 2023
Verified review
Two excellent transactions. Instant polite reply to two emails. Love your website which is easily accessible. I do no think there is anything else you could do to improve. Thank you.
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12 Dec 2023
Verified review
Easy to order and love the quality and comfort of Wolky shoes. I have several pairs . Love that leather instead of synthetic is used. Much healthier. They last for ages too.
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Answer by wolky.co.uk
15 Dec 2023
Dear Wolky customer, thank you for your lovely review. We are very happy that you are so satisfied with us and your purchase. Kind regards, your Wolky.co.uk customer service team
23 May 2023
Verified review
I bought a pair of Wolky sandals about 10 years ago. Wore them nearly every day each summer, so lasted well. I'm now buying 2nd pair. Easy returns and prompt service.
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13 Nov 2023
Verified review
Beautiful shoes, great communication
Beautiful shoes. Good information about delivery dates — which may take several weeks. I don’t mind that as long as I am kept informed, and Wolky is good at this
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Answer by wolky.co.uk
15 Nov 2023
Dear Wolky customer, thank you for the super nice review. How wonderful that you are so satisfied. Kind regards, Wolky customer service
9 Aug 2023
Verified review
Your sandals are really comfy, this was my 4th pair. As they come from outside the UK they were surprisingly quick to arrive. I wish you had a shop near me
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Answer by wolky.co.uk
4 Sept 2023
Dear customer, thanks for your review. We are pleased to hear that you are happy with your Wolkys! Kind regards Wolk.co.uk customer service
10 Jul 2023
Verified review
well deserved five points
Five points as your customer service on the phone was exceptionally helpful and friendly. Plus the second order of shoes after I returned, are really great.
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11 Oct 2023
Verified review
Shoes arrived 7 weeks after ordering. The toe shape is good. However, they are too heavy and the sole is very rigid. The strap rubs badly also.
Returned.
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Answer by wolky.co.uk
11 Oct 2023
Dear Wolky customer, thank you for your review. We can understand that the shoes you ordered were not quite what you expected. Not every shoe is suitable, and taste naturally also has a big influence on the choice. Your order was dated 23 August and the order confirmation indicated that the expected delivery of the shoes was only from 25 September. this is why you had to wait for weeks. Hopefully in the future you will find a model that does meet your expectations and that you can walk in comfortably. Kind regards, Wolky Customer Service
LM
Lynda M.
London
3 Nov 2023
Verified review
Efficient ordering and delivery - and delivery is now quicker than it used to be. Very helpful customer service. Easy to return things you don’t want.
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Answer by wolky.co.uk
6 Nov 2023
Dear Wolky customer, thank you for your lovely review. How nice that you are so satisfied with us. Kind regards, Wolky customer service
CR
Catherine R.
Bognor Regis
18 Dec 2023
Verified review
Great shoes, great service! And this time the total length of time between order and delivery was the shortest yet at less than 14 days!
Thanks
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Answer by wolky.co.uk
19 Dec 2023
Dear Wolky customer, thank you for your lovely review. We are very happy that you are so satisfied with us and your purchase. Kind regards, your Wolky.co.uk customer service team
18 Dec 2023
Verified review
Plenty of information about expected delivery times.
Reliable comfort and no problems walking all day on city holidays or country hikes.
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Answer by wolky.co.uk
19 Dec 2023
Dear Wolky customer, thank you for your lovely review. We are very happy that you are so satisfied with us and your purchase. Kind regards, your Wolky.co.uk customer service team
10 Jul 2023
Verified review
Delivery takes too long. Am not impressed by UPS either, the shoes do not arrive on the day indicated and are left at the front door.
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Answer by wolky.co.uk
11 Jul 2023
Dear Customer, thanks for your review. We are sorry that the delivery took longer this time. Due to Brexit we do not send the orders directly to our customers, the delivery therefore takes a bit longer. We are thinking of switching to another provider than UPS in future. Kind regards Customer Service
8 Dec 2023
Verified review
Delivery came earlier than I expected. No problems at all from Ordering to Delivery. Satisfied with the product.
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Answer by wolky.co.uk
12 Dec 2023
Dear Wolky customer, thank you for your lovely review. We are very happy that you are so satisfied with us and your purchase. Kind regards, your Wolky.co.uk customer service team
11 Oct 2023
Verified review
Excellent boots and as described for wide feet with HV
Wonderful and so comfortable
Can’t wait to wear them!
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Answer by wolky.co.uk
16 Oct 2023
Dear Wolky Customer, thank you for your nice review. It makes us smile. How nice that you are satisfied with your purchase. Kind regards, Wolkyshop customer service
1 Nov 2023
Verified review
Delivered earlier than expected and of course the quality of the sandals as I expected.
Nothing to improve
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Answer by wolky.co.uk
6 Nov 2023
Dear Wolky customer, thank you for your lovely review. How nice that you are so satisfied with your purchase. Kind regards, Wolky customer service
8 Sept 2023
Verified review
Great product and ace customer service from Daniella who responds with speed and efficiency.. most helpful
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Answer by wolky.co.uk
11 Sept 2023
Dear Wolkyshop customer, how nice that you are so satisfied with us and with your purchase. Kind regards, Wolkyshop customer service