wolky.co.ukReviews:
171 reviews in the last 12 months560 total reviews
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Top positive review
18 Jul 2023
Verified review
I am onto my 4th pair of Wolky Jewel sandals Olive green , White and 2nd pair in Black! I have large hallux valgus / bunions and painful flat feet but can walk miles in these beautifully crafted sandals , including extensively in northern India n three occasions . Also , I love the style and colours. For me as a pensioner these are expensive, but worth every penny . The online ordering group have been always most helpful , particularly with a recent complex order . Many thanks to them !
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Top negative review
10 Jul 2023
Verified review
my first order seemed to have been missed for about almost 3 weeks until I contacted them when they stated my order was somehow missed. They did put it right eventually.
I find returns a real pain
I was told that the drop off shop would print the returns label ( I don't own a printer because I don't have much need for one). They said they didn't provide that service
So I had to go to library to print label, them return to the shop. It's time consuming and makes me not want to order, as I don't want this jassle
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Reviews for wolky.co.uk
8 Mar 2024
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27 Feb 2024
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27 Feb 2024
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26 Feb 2024
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28 Jan 2024
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Customer services
Would have liked to keep the shoes, but there was a problem with stitching on one of them. Very easy to contact customer services on phone and return and refund went very smoothly. Will reorder when shoes back in stock
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Answer by wolky.co.uk
30 Jan 2024
Dear Wolky customer, thank you for your lovely review. We are very happy that you are so satisfied with us and sorry that there was a problem with the stitching. The shoes should be available again end of February. Kind regards, your Wolky.co.uk customer service team
4 Feb 2024
Verified review
Blue boots
Absolutely nothing. This time it was much easier to order. I’m 84 and it’s not always easy ! The boots came quicker than I expected and I am delighted with them.
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Answer by wolky.co.uk
6 Feb 2024
Dear Wolky customer, thank you for your lovely review. We are very happy that you are so satisfied with us and your purchase. Kind regards, your Wolky.co.uk customer service team
18 Jan 2024
Verified review
Arrived quicker than I expected. And the usual high standard, with removal insoles for my orthotics and 3 adjustable straps ideal.
Thank you Wolky
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Answer by wolky.co.uk
18 Jan 2024
Dear Wolky customer, thank you for your lovely review. We are very happy that you are so satisfied with us and your purchase. Kind regards, your Wolky.co.uk customer service team
8 Feb 2024
Verified review
Great quality boots
Clear communication about delivery
Arrived earlier than I expected
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Answer by wolky.co.uk
9 Feb 2024
Dear Wolky customer, thank you for your lovely review. We are very happy that you are so satisfied with us and your purchase. Kind regards, your Wolky.co.uk customer service team
30 Jan 2024
Verified review
I love Wolky footwear as it suits my feet making walking comfortable.
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Answer by wolky.co.uk
30 Jan 2024
Dear Wolky customer, thank you for your lovely review. We are very happy that you are so satisfied with us and your purchase. Kind regards, your Wolky.co.uk customer service team
1 Feb 2024
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18 Jan 2024
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10 Jul 2023
Verified review
my first order seemed to have been missed for about almost 3 weeks until I contacted them when they stated my order was somehow missed. They did put it right eventually.
I find returns a real pain
I was told that the drop off shop would print the returns label ( I don't own a printer because I don't have much need for one). They said they didn't provide that service
So I had to go to library to print label, them return to the shop. It's time consuming and makes me not want to order, as I don't want this jassle
Report review
Answer by wolky.co.uk
11 Jul 2023
Dear Customer, thanks for your review. Usually we send out UPS return labels to print, but it is also possible to receive a mobile code, which you can show at the access point on your mobile phone. Kind regards wolkyshop.co.uk customer service
18 Jul 2023
Verified review
I am onto my 4th pair of Wolky Jewel sandals Olive green , White and 2nd pair in Black! I have large hallux valgus / bunions and painful flat feet but can walk miles in these beautifully crafted sandals , including extensively in northern India n three occasions . Also , I love the style and colours. For me as a pensioner these are expensive, but worth every penny . The online ordering group have been always most helpful , particularly with a recent complex order . Many thanks to them !
Report review
10 Jul 2023
Verified review
Brilliant shoes.
I’ve bought many pairs of shoes from Wolky & every pair has been well fitting & very comfortable to wear, they are very well made, Although they are expensive, you get what you pay for. There are a good choice of colours to choose from. On the rare occasion
If had to chase up something the company have been very helpful & extremely pleasant.
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31 Aug 2023
Verified review
I haven't yet received my shoes (18 days after I ordered them). I haven't even received a notification from the courier about when they will be delivered, although this is probably not Wolky's fault. So the shoes may (or may not) br brilliant but the delivery arrangements are not as good as I'd like.
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Answer by wolky.co.uk
31 Aug 2023
Dear customer, thanks for your review. Your order is out for delivery at the moment. You received a notification with tracking details from us when dispatched. Kind regards Wolky customer service
4 Oct 2023
Verified review
The comfort of Wolky shoes has declined since I started buying them , about 7 years ago (you lost my original registration). I am disappointed that they no longer make half sizes.
The most recent purchase, Ocean, arrived today and there was really shoddy workmanship - the side came unstuck!
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Answer by wolky.co.uk
10 Oct 2023
Dear Customer, thanks for your review. Sadly you were experiencing problems with the shoes. Our apologies. This should not have happened. We just sent you an email. Your wolky.co.uk customer service
LM
Lynda M.
London
5 Dec 2023
Verified review
Gorgeous shoes and efficient service
Friendly and efficient customer service. There can inevitably be delays in delivery from the Netherlands, but in general delivery is much quicker than it used to be. Information about the delivery is always provided, and queries are answered promptly. The shoes themselves are gorgeous.
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Answer by wolky.co.uk
6 Dec 2023
Dear Wolky customer, thank you for the lovely review. How nice that you are so satisfied with us and with your purchase. Kind regards, your Wolky.co.uk customer service team
13 Jul 2023
Verified review
Comfortable shoes with good arch support.
Reliable supply service whenever I order shoes, though dispatch takes a couple of weeks for some reason from this Europe based company. Comfortable shoes but if you want something specific and your size is midrange, you need to be quick off the mark if you want a pair. No complaints.
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10 Jul 2023
Verified review
I have used Wolky for years to try many shoes on, some I have kept, some I have sent back. The service is good. Reliable and they are good at responding positively whenever I have a query. My money has always been refunded. I would have no hesitation in recommending them to anyone.
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31 Jul 2023
Verified review
Got grandson to do the tec. It is my third time for this particular sandal , I find them to be an excellent choice of style and comfort, albeit at a price. Perhaps you could advertise a bit more in UK ? Service and delivery was great. Thank you.
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Answer by wolky.co.uk
4 Sept 2023
Dear customer, thanks for your review. We are pleased to hear that you are happy with your Wolkys! Kind regards Wolk.co.uk customer service