wolky.co.ukReviews:
169 reviews in the last 12 months563 total reviews
Good
TrustmarkValid
Top positive review
18 Jul 2023
Verified review
I am onto my 4th pair of Wolky Jewel sandals Olive green , White and 2nd pair in Black! I have large hallux valgus / bunions and painful flat feet but can walk miles in these beautifully crafted sandals , including extensively in northern India n three occasions . Also , I love the style and colours. For me as a pensioner these are expensive, but worth every penny . The online ordering group have been always most helpful , particularly with a recent complex order . Many thanks to them !
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Top negative review
10 Jul 2023
Verified review
my first order seemed to have been missed for about almost 3 weeks until I contacted them when they stated my order was somehow missed. They did put it right eventually.
I find returns a real pain
I was told that the drop off shop would print the returns label ( I don't own a printer because I don't have much need for one). They said they didn't provide that service
So I had to go to library to print label, them return to the shop. It's time consuming and makes me not want to order, as I don't want this jassle
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Reviews for wolky.co.uk
LO
L. O.
Ipswich
14 Mar 2024
Verified review
The delivery happened faster than expected. The shoes as brilliant as ever.
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Answer by wolky.co.uk
15 Mar 2024
Dear Wolky customer, thank you for your lovely review. We are very happy that you are so satisfied with us and your purchase. Kind regards, your Wolky.co.uk customer service team
29 Feb 2024
Verified review
Fantastic quality and delivered to my door earlier than expected
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Answer by wolky.co.uk
1 Mar 2024
Dear Wolky customer, thank you for your lovely review. We are very happy that you are so satisfied with us and your purchase. Kind regards, your Wolky.co.uk customer service team
7 Mar 2024
Verified review
Clear communication regarding my order. Delivered as advised
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Answer by wolky.co.uk
12 Mar 2024
Dear Wolky customer, thank you for your lovely review. We are very happy that you are so satisfied with us and your purchase. Kind regards, your Wolky.co.uk customer service team
26 Feb 2024
Verified review
Great shoes, excellent order process and support re. Delvery
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Answer by wolky.co.uk
27 Feb 2024
Dear Wolky customer, thank you for your lovely review. We are very happy that you are so satisfied with us and your purchase. Kind regards, your Wolky.co.uk customer service team
19 Feb 2024
Verified review
Quick delivery. Good communication
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Answer by wolky.co.uk
27 Feb 2024
Dear Wolky customer, thank you for your lovely review. We are very happy that you are so satisfied with us and your purchase. Kind regards, your Wolky.co.uk customer service team
19 Mar 2024
Verified review
I like their products a lot
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Answer by wolky.co.uk
19 Mar 2024
Dear Wolky customer, thank you for your lovely review. We are very happy that you are so satisfied with us and your purchase. Kind regards, your Wolky.co.uk customer service team
8 Mar 2024
Verified review
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27 Feb 2024
Verified review
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27 Feb 2024
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26 Feb 2024
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28 Jan 2024
Verified review
Customer services
Would have liked to keep the shoes, but there was a problem with stitching on one of them. Very easy to contact customer services on phone and return and refund went very smoothly. Will reorder when shoes back in stock
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Answer by wolky.co.uk
30 Jan 2024
Dear Wolky customer, thank you for your lovely review. We are very happy that you are so satisfied with us and sorry that there was a problem with the stitching. The shoes should be available again end of February. Kind regards, your Wolky.co.uk customer service team
4 Feb 2024
Verified review
Blue boots
Absolutely nothing. This time it was much easier to order. I’m 84 and it’s not always easy ! The boots came quicker than I expected and I am delighted with them.
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Answer by wolky.co.uk
6 Feb 2024
Dear Wolky customer, thank you for your lovely review. We are very happy that you are so satisfied with us and your purchase. Kind regards, your Wolky.co.uk customer service team
8 Feb 2024
Verified review
Great quality boots
Clear communication about delivery
Arrived earlier than I expected
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Answer by wolky.co.uk
9 Feb 2024
Dear Wolky customer, thank you for your lovely review. We are very happy that you are so satisfied with us and your purchase. Kind regards, your Wolky.co.uk customer service team
30 Jan 2024
Verified review
I love Wolky footwear as it suits my feet making walking comfortable.
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Answer by wolky.co.uk
30 Jan 2024
Dear Wolky customer, thank you for your lovely review. We are very happy that you are so satisfied with us and your purchase. Kind regards, your Wolky.co.uk customer service team
1 Feb 2024
Verified review
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10 Jul 2023
Verified review
my first order seemed to have been missed for about almost 3 weeks until I contacted them when they stated my order was somehow missed. They did put it right eventually.
I find returns a real pain
I was told that the drop off shop would print the returns label ( I don't own a printer because I don't have much need for one). They said they didn't provide that service
So I had to go to library to print label, them return to the shop. It's time consuming and makes me not want to order, as I don't want this jassle
Report review
Answer by wolky.co.uk
11 Jul 2023
Dear Customer, thanks for your review. Usually we send out UPS return labels to print, but it is also possible to receive a mobile code, which you can show at the access point on your mobile phone. Kind regards wolkyshop.co.uk customer service
18 Jul 2023
Verified review
I am onto my 4th pair of Wolky Jewel sandals Olive green , White and 2nd pair in Black! I have large hallux valgus / bunions and painful flat feet but can walk miles in these beautifully crafted sandals , including extensively in northern India n three occasions . Also , I love the style and colours. For me as a pensioner these are expensive, but worth every penny . The online ordering group have been always most helpful , particularly with a recent complex order . Many thanks to them !
Report review
10 Jul 2023
Verified review
Brilliant shoes.
I’ve bought many pairs of shoes from Wolky & every pair has been well fitting & very comfortable to wear, they are very well made, Although they are expensive, you get what you pay for. There are a good choice of colours to choose from. On the rare occasion
If had to chase up something the company have been very helpful & extremely pleasant.
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11 Aug 2023
Verified review
I have liked and bought Wolky shoes/boots/sandals for several years the items are a great design for my problem feet and I can walk and have walked in several countries around the world and been very omfortable.
I have not yet received my most recent buy - and this is the problem - if you have an outlet in Brighton why is there such a delay?
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Answer by wolky.co.uk
15 Aug 2023
Dear customer, thanks für your review. We have no outlet in Brighton anymore. Your order is on its way to the UK at the moment. We hope it will arrive very shortly. Kind regards wolkyshop.co.uk customer service
31 Aug 2023
Verified review
I haven't yet received my shoes (18 days after I ordered them). I haven't even received a notification from the courier about when they will be delivered, although this is probably not Wolky's fault. So the shoes may (or may not) br brilliant but the delivery arrangements are not as good as I'd like.
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Answer by wolky.co.uk
31 Aug 2023
Dear customer, thanks for your review. Your order is out for delivery at the moment. You received a notification with tracking details from us when dispatched. Kind regards Wolky customer service