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wolky.co.uk
Reviews:

169 reviews in the last 12 months563 total reviews  

4.49
Good

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Top positive review

18 Jul 2023
 Verified review
I am onto my 4th pair of Wolky Jewel sandals Olive green , White and 2nd pair in Black! I have large hallux valgus / bunions and painful flat feet but can walk miles in these beautifully crafted sandals , including extensively in northern India n three occasions . Also , I love the style and colours. For me as a pensioner these are expensive, but worth every penny . The online ordering group have been always most helpful , particularly with a recent complex order . Many thanks to them !

Top negative review

10 Jul 2023
 Verified review
my first order seemed to have been missed for about almost 3 weeks until I contacted them when they stated my order was somehow missed. They did put it right eventually. I find returns a real pain I was told that the drop off shop would print the returns label ( I don't own a printer because I don't have much need for one). They said they didn't provide that service So I had to go to library to print label, them return to the shop. It's time consuming and makes me not want to order, as I don't want this jassle
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Reviews for wolky.co.uk

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22 Apr 2024
 Verified review

My favourite shoe brand

Informative and easy to use website. Good broad collection of shoes. I am a regular Wolky customer, their shoes are invariably well made, have interesting styles and colours and wear well . Ordering is straightforward, arrived earlier than expected. I am very pleased with the sandals I ordered: they can be adjusted to fit my quite broad feet
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Answer by wolky.co.uk
23 Apr 2024
Dear Wolky customer, thank you for your lovely review. We are very happy that you are so satisfied with us and your purchase. Kind regards, your Wolky.co.uk customer service team
2 May 2024
 Verified review
Good website. Good follow up, when the ordered was ready to go. Only reason I did not give a 5 was that it seemed to take longer than I would have preferred to learn the status of my order after it was received. Great that deliver was free and the update about delivery was excellent. Shoes arrived right on time and are as hoped.
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Answer by wolky.co.uk
3 May 2024
Dear Wolky customer, thank you for your lovely review. We are very happy that you are so satisfied with us and your purchase. When we receive an order, it is prepared for dispatch as quickly as possible. Due to Brexit, orders have to be collected first, so therefore you do not receive the shipping notification directly after purchase but at the day of dispatch. We are happy your order reached you on time. Kind regards, your Wolky.co.uk customer service team
5 days ago
 Verified review
Always there when things go wrong. Sorted very quickly. Excellent product. I like the personal touch of people’s names via email & packing.
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Answer by wolky.co.uk
3 days ago
Dear Wolky customer, thank you for your lovely review. We are very happy that you are so satisfied with us and your purchase. Kind regards, your Wolky.co.uk customer service team
3 days ago
 Verified review
Well made comfortable shoes, good communication about delivery which was earlier than expected
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Answer by wolky.co.uk
3 days ago
Dear Wolky customer, thank you for your lovely review. We are very happy that you are so satisfied with us and your purchase. Kind regards, your Wolky.co.uk customer service team
29 Apr 2024
 Verified review
All very efficient. Sandals look lovely and I can't wait for dry weather to wear them!
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Answer by wolky.co.uk
30 Apr 2024
Dear Wolky customer, thank you for your lovely review. We are very happy that you are so satisfied with us and your purchase. Kind regards, your Wolky.co.uk customer service team
3 days ago
 Verified review
Order delivered quickly to my door great service and lovely sandals !
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Answer by wolky.co.uk
3 days ago
Dear Wolky customer, thank you for your lovely review. We are very happy that you are so satisfied with us and your purchase. Kind regards, your Wolky.co.uk customer service team
29 Apr 2024
 Verified review
Prompt response to email regarding my order.
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Answer by wolky.co.uk
30 Apr 2024
Dear Wolky customer, thank you for your lovely review. We are very happy that you are so satisfied with us and your purchase. Kind regards, your Wolky.co.uk customer service team
10 days ago
 Verified review
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Answer by wolky.co.uk
7 days ago
Dear Wolky customer, thank you for your lovely review. We are very happy that you are so satisfied with us and your purchase. Kind regards, your Wolky.co.uk customer service team
13 days ago
 Verified review
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Answer by wolky.co.uk
7 days ago
Dear Wolky customer, thank you for your lovely review. We are very happy that you are so satisfied with us and your purchase. Kind regards, your Wolky.co.uk customer service team
5 May 2024
 Verified review
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Answer by wolky.co.uk
7 days ago
Dear Wolky customer, thank you for your lovely review. We are very happy that you are so satisfied with us and your purchase. Kind regards, your Wolky.co.uk customer service team
2 May 2024
 Verified review
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Answer by wolky.co.uk
3 May 2024
Dear Wolky customer, thank you for your lovely review. We are very happy that you are so satisfied with us and your purchase. Kind regards, your Wolky.co.uk customer service team
2 May 2024
 Verified review
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Answer by wolky.co.uk
3 May 2024
Dear Wolky customer, thank you for your lovely review. We are very happy that you are so satisfied with us and your purchase. Kind regards, your Wolky.co.uk customer service team
1 May 2024
 Verified review
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Answer by wolky.co.uk
3 May 2024
Dear Wolky customer, thank you for your lovely review. We are very happy that you are so satisfied with us and your purchase. Kind regards, your Wolky.co.uk customer service team
23 Apr 2024
 Verified review
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Answer by wolky.co.uk
3 May 2024
Dear Wolky customer, thank you for your lovely review. We are very happy that you are so satisfied with us and your purchase. Kind regards, your Wolky.co.uk customer service team
22 Apr 2024
 Verified review
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Answer by wolky.co.uk
3 May 2024
Dear Wolky customer, thank you for your lovely review. We are very happy that you are so satisfied with us and your purchase. Kind regards, your Wolky.co.uk customer service team
22 Apr 2024
 Verified review
Please don't ask me to review products which I have not received. Order was placed on 8th April - still waiting for delivery
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Answer by wolky.co.uk
23 Apr 2024
Dear Customer, thanks for your review. Your order has been deliverd with UPS already. As you can see on our website the delivery takes about 15 days. So the delivery was on time. We hope that you are happy with your new pair of Wolkys! Your customer service
1 May 2024
 Verified review
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Answer by wolky.co.uk
3 May 2024
Dear Customer, thanks for your review. As we can see, the ordered shoes came in very late from the manufacturer and so you had to wait a long time for delivery. Our apologies. The order will be delivered very shortly. Kind regards, your wolky customer service team
21 Mar 2024
 Verified review

Worth every penny paid for them

Wearing Wilkie’s for a numbers of years; strong, well made, even after two years wearing day in day out! Worth every penny paid for it. Picture of white 2 year old and wearing day in day out. Other two is my new pair that just arrived. Will wear the white ones too but not every day anymore. I am very heavy and this pair has completely set to my feet. fancied another pair.
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Answer by wolky.co.uk
22 Mar 2024
Dear Wolky customer, thank you for your lovely review. We are very happy that you are so satisfied with us and your purchase. Kind regards, your Wolky.co.uk customer service team
15 Apr 2024
 Verified review
I love the design of my shoes, and especially the very soft pink leather used. Apart from my Wolky sandals, i think they will be my main shoes this summer. I am due to have a revision operation on my knee soon and my new Wolkys will support me well afterwards! Thank you for your efficient service.
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Answer by wolky.co.uk
16 Apr 2024
Dear Wolky customer, thank you for your lovely review. We are very happy that you are so satisfied with us and your purchase. Kind regards, your Wolky.co.uk customer service team
29 Mar 2024
 Verified review
I am very pleased with my purchase to replace existing ones. However the free flask is not worth the offer ,because of the aluminium lining it cannot be used for hot/ fizzy drinks and if surface is damaged it useless !
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Answer by wolky.co.uk
4 Apr 2024
Dear Wolky customer, thank you for your lovely review. We are very happy that you are so satisfied with us and your purchase. We are sorry you did not like the gift. Kind regards, your Wolky.co.uk customer service team