wolky.co.uk- Logo - reviews

wolky.co.uk
Reviews:

175 reviews in the last 12 months559 total reviews  

4.50
Excellent

Trustmark
Valid

Includes Buyer Protection
Certified since: 27 Feb 2020
The Trustmark indicates trustworthy online retailers.
wolky.co.uk fulfils all Trusted Shops quality criteria, including
  • Verified identity
  • Encrypted data transfer
  • Clear ordering process

Trusted Shops Buyer Protection

This company offers Trusted Shops’ buyer protection up to £2,500. Find out how this secures your transaction.

Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Top positive review

18 Jul 2023
 Verified review
I am onto my 4th pair of Wolky Jewel sandals Olive green , White and 2nd pair in Black! I have large hallux valgus / bunions and painful flat feet but can walk miles in these beautifully crafted sandals , including extensively in northern India n three occasions . Also , I love the style and colours. For me as a pensioner these are expensive, but worth every penny . The online ordering group have been always most helpful , particularly with a recent complex order . Many thanks to them !
Read more
See all positive reviews

Top negative review

10 Jul 2023
 Verified review
my first order seemed to have been missed for about almost 3 weeks until I contacted them when they stated my order was somehow missed. They did put it right eventually. I find returns a real pain I was told that the drop off shop would print the returns label ( I don't own a printer because I don't have much need for one). They said they didn't provide that service So I had to go to library to print label, them return to the shop. It's time consuming and makes me not want to order, as I don't want this jassle
Read more
See all critical reviews
Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Reviews for wolky.co.uk

Filter
Rating
 Sort by  
Relevance
(10)
(5)
(8)
Reset
24 May 2023
 Verified review
Deliver the goods still awaiting delivery
Report review
Answer by wolky.co.uk
26 May 2023
Good day Mr Noakes, We regret your dissatisfaction regarding the delivery of your order . Unfortunately, we feel we cannot agree with this and hope that after our explanation, you will update your opinion on this.Uk orders are no longer shipped separately, due to the high shipping costs caused by the Brexit. Therefore, we are applying a processing time of approximately 15 days per order. This information is also listed in our webshop. You placed the order on May 3rd in the evening. Processing will then start with us the next working day. In your case, this was May 4th. On 17 May, DHL took the bulk shipment from our central warehouse in the Netherlands. On 18 May, there was a public holiday in the Netherlands and DHL did not work. Your order arrived in Cambridge on May 22nd and then UPS took over. You received the parcel from UPS the day after on the 23rd. This is a turnaround time of 13 working days, so within the time we indicated. Hopefully this gives more clarity. Kind regards, Wolkyshop.
6 Nov 2023
 Verified review
Still haven't received my order
Report review
Answer by wolky.co.uk
6 Nov 2023
Dear Customer, thanks for your review.Your order will be handed over to UPS shortly. As you can see, delivery takes about 15 days due to customs. Your order should be delivered very shortly. You have received a notification with the tracking codes. Kind regards Wolky.co.uk Customer Service
27 Jul 2023
 Verified review
Report review