wolky.co.ukReviews:
169 reviews in the last 12 months563 total reviews
Good
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Top positive review
18 Jul 2023
Verified review
I am onto my 4th pair of Wolky Jewel sandals Olive green , White and 2nd pair in Black! I have large hallux valgus / bunions and painful flat feet but can walk miles in these beautifully crafted sandals , including extensively in northern India n three occasions . Also , I love the style and colours. For me as a pensioner these are expensive, but worth every penny . The online ordering group have been always most helpful , particularly with a recent complex order . Many thanks to them !
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Top negative review
10 Jul 2023
Verified review
my first order seemed to have been missed for about almost 3 weeks until I contacted them when they stated my order was somehow missed. They did put it right eventually.
I find returns a real pain
I was told that the drop off shop would print the returns label ( I don't own a printer because I don't have much need for one). They said they didn't provide that service
So I had to go to library to print label, them return to the shop. It's time consuming and makes me not want to order, as I don't want this jassle
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Reviews for wolky.co.uk
30 Nov 2023
Verified review
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Answer by wolky.co.uk
6 Dec 2023
Dear Wolky customer, thank you for the 5 stars. How nice that you are so satisfied with us and with your purchase. Kind regards, your Wolky.co.uk customer service team
29 Nov 2023
Verified review
Beautiful shoes, delivered faster than I expected.
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Answer by wolky.co.uk
30 Nov 2023
Dear Customer, thanks for your review. We are very happy that you are satisfied with your purchase. Kind regards, your Wolky.co.uk customer service
24 Nov 2023
Verified review
Excellent products, good customer service. Kept informed throughout the delivery process.
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Answer by wolky.co.uk
24 Nov 2023
Dear Customer, thanks for your review. We are very happy that you are satisfied with your purchase. Kind regards, your Wolky.co.uk customer service
13 Nov 2023
Verified review
Beautiful shoes, great communication
Beautiful shoes. Good information about delivery dates — which may take several weeks. I don’t mind that as long as I am kept informed, and Wolky is good at this
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Answer by wolky.co.uk
15 Nov 2023
Dear Wolky customer, thank you for the super nice review. How wonderful that you are so satisfied. Kind regards, Wolky customer service
13 Nov 2023
Verified review
Colour and design. Sending back because leather scuffed and stained.
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Answer by wolky.co.uk
15 Nov 2023
Dear Wolky customer, thank you for your review. You indicate that the leather of the shoes was scuffed and stained, which we regret. We also regret that you did not contact us about this matter. Perhaps we could have done something for you. Kind regards, Wolky Customer Service
13 Nov 2023
Verified review
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Answer by wolky.co.uk
15 Nov 2023
Dear Wolky customer, thank you for the super nice review. How wonderful that you are so satisfied. Kind regards, Wolky customer service
6 Nov 2023
Verified review
Still haven't received my order
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Answer by wolky.co.uk
6 Nov 2023
Dear Customer, thanks for your review.Your order will be handed over to UPS shortly. As you can see, delivery takes about 15 days due to customs. Your order should be delivered very shortly. You have received a notification with the tracking codes. Kind regards Wolky.co.uk Customer Service
GG
Gogs G.
Gt Manchester
5 Nov 2023
Verified review
Easy to order, and your detailed email of the order was very helpful. My only anxiety was with online ordering. I would have liked perhaps an interim email confirming the shoes were on their was. Also when I was tracking the shoes it told me they had been delivered when they hadn't!!!
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Answer by wolky.co.uk
6 Nov 2023
Dear Wolky customer, thank you for your review. Glad it all went well despite your concerns. We sent you an email on 27 October regarding shipping information, as we use 2 carriers. One for bulk shipment to the UK and the second for individual order delivery. These 2 tracking codes were mentioned in this email. Kind regards, Wolky customer service
LM
Lynda M.
London
3 Nov 2023
Verified review
Efficient ordering and delivery - and delivery is now quicker than it used to be. Very helpful customer service. Easy to return things you don’t want.
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Answer by wolky.co.uk
6 Nov 2023
Dear Wolky customer, thank you for your lovely review. How nice that you are so satisfied with us. Kind regards, Wolky customer service
1 Nov 2023
Verified review
Delivered earlier than expected and of course the quality of the sandals as I expected.
Nothing to improve
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Answer by wolky.co.uk
6 Nov 2023
Dear Wolky customer, thank you for your lovely review. How nice that you are so satisfied with your purchase. Kind regards, Wolky customer service
1 Nov 2023
Verified review
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Answer by wolky.co.uk
6 Nov 2023
Dear Wolky customer, thank you for your lovely review. Kind regards, Wolky customer service
1 Nov 2023
Verified review
Good quality comfortable long lasting shoes
Good service . Good quality shoes that are very comfortable. Great that the linings are leather and not synthetic which a lot of shoes or trainers are. Long lasting too. I just love them .
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Answer by wolky.co.uk
16 Nov 2023
Dear Wolky customer, thank you for your lovely review. We are happy that you are so satisfied with your purchase. Kind regards, Wolky customer service
27 Oct 2023
Verified review
So so comfortable and good looking too! My second pair!
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Answer by wolky.co.uk
30 Oct 2023
Dear Wolky customer, thank you for your lovely review. We are delighted to read that the shoes are comfortable and that you are so pleased with the design. That makes us very happy. Kind regards, Wolky customer service
21 Oct 2023
Verified review
HAVE BOUGHT FROM WOLKY FOR MANY YEARS.. VERY COMFORTABLE. NO PROBLEMS.
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Answer by wolky.co.uk
23 Oct 2023
Dear Customer, thanks for your review. We are pleased to hear that you are happy with your purchase. Your wolky.co.uk customer service
12 Oct 2023
Verified review
Wolky is simply the best footwear
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Answer by wolky.co.uk
16 Oct 2023
Dear Wolky Customer, thank you for your nice review. It makes us smile. How nice that you are satisfied with your purchase. Kind regards, Wolkyshop customer service
11 Oct 2023
Verified review
Product just I thought it would be
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Answer by wolky.co.uk
16 Oct 2023
Dear Wolky Customer, thank you for your nice review. It makes us smile. How nice that you are satisfied with your purchase . Kind regards, Wolkyshop customer service
11 Oct 2023
Verified review
The product.
Discount offers to regular customers in place of complicated system in place now
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Answer by wolky.co.uk
16 Oct 2023
Dear Wolky Customer, thank you for your nice review. It makes us smile. How nice that you are satisfied with your purchase. Kind regards, Wolkyshop customer service
11 Oct 2023
Verified review
Excellent boots and as described for wide feet with HV
Wonderful and so comfortable
Can’t wait to wear them!
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Answer by wolky.co.uk
16 Oct 2023
Dear Wolky Customer, thank you for your nice review. It makes us smile. How nice that you are satisfied with your purchase. Kind regards, Wolkyshop customer service
SL
Sue L.
North Yorkshire
11 Oct 2023
Verified review
Finding shoes to fit
I have difficulty finding shoes that fit because of various foot problems. Wolky offer standard fittings, plus wide fit or shoes for bunions, which are hard to find. The boots seem well made and are very comfortable.
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Answer by wolky.co.uk
16 Oct 2023
Dear Wolky Customer, thank you for your nice review. It makes us smile. How nice that you are satisfied with your purchase and with us. Kind regards, Wolkyshop customer service
11 Oct 2023
Verified review
Highly efficient delivery and easy ordering and returns.
But I miss having the Wolky shop in Brighton!
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Answer by wolky.co.uk
11 Oct 2023
Dear Wolky Customer, thank you for your lovely review. How nice that you are so satisfied with us. That makes us very happy. Kind regards, Wolky Customer Service