Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.
Top positive review
28 Feb 2024
Verified review
Bought two roller conveyors - Extremely happy. They arrived quickly, were easy to assemble, had all the hardware plus spares. The staff were super professional and the website and billing integration seamless. I'll be buying from Topregal again. Very, very easy to work with.
the delivery service was not very good, got told on the day of expected delivery that it was going to be delayed. item also turned up with quite a few marks on it.
All was good with my order, they were shipped to Australia and they are very happy with everything so a great result. the only thing that you may need to think about is the packing of the items so that they don't rub together and damage the paint. otherwise I am very happy.
Report review
Answer by topregal.co.uk
18 Sept 2023
Good morning
many thanks for the top marks review. It is great to hear you were happy with every aspect of your experience shopping with us
7 Jun 2023
Verified review
great bunch of guys really helpful and nothing is too much trouble. only change i would make is to distance themselves from the company they use to service their EPS etc as they are useless
Report review
Answer by topregal.co.uk
8 Jun 2023
Hi
Thank you for the positive words about us here at TOPREGAL. Sorry to hear you were not impressed by our chosen agent. Feedback gratefully received and passed on to the management team. We do hope to see you again soon
14 Jun 2023
Verified review
Quick and easy to deal with. Two orders placed so far and both were good experiences.
Report review
Answer by topregal.co.uk
15 Jun 2023
Hi there
Thanks so much for taking the time out of your day to leave a review, and thank you that it is very positive. It means a lot to know we have met our goals in providing the best service we can
1 Dec 2023
Verified review
Good Customer Service
Report review
7 Jun 2023
Verified review
Prompt response
Report review
Answer by topregal.co.uk
8 Jun 2023
Good afternoon
many thanks for taking the time to leave a review and I am pleased its a positive one and you have kind words about our response time
13 Dec 2023
Verified review
Report review
2 Dec 2023
Verified review
Report review
6 Sept 2023
Verified review
the delivery service was not very good, got told on the day of expected delivery that it was going to be delayed. item also turned up with quite a few marks on it.
Report review
Answer by topregal.co.uk
7 Sept 2023
Hi.
Thank you for bring this to our attention. I see from looking through your order we didn't get notified of this from the courier or yourself so have been unable to contact you. Now we are aware we would like to offer a gesture of goodwill. if you could call into us on 01495 707222 and ask to speak to me (Nigel) I would like to make this right for you
Measures have been taken to ensure that the published reviews only originate from consumers who have actually used or purchased the products or services.
Imported Reviews
They are not included in the overall rating. No verification measures have been taken.