drydrinker.com- Logo - reviews

drydrinker.com
Reviews:

1,158 reviews in the last 12 months11,391 total reviews  

4.84
Excellent

Trustmark
Valid

Includes Buyer Protection

Certified since: 5 Oct 2021
The Trustmark indicates trustworthy online retailers.
drydrinker.com fulfils all Trusted Shops quality criteria, including
  • Verified identity
  • Encrypted data transfer
  • Clear ordering process

Trusted Shops Buyer Protection

This company offers Trusted Shops’ buyer protection up to £2,500. Find out how this secures your transaction.

Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Top positive review

28 Jun 2023
 Verified review
Excellent rapid service, all items safely packed and in perfect condition. I've tried some wines, cider and beer. I find the beers and cider the best substitutes. The wines could do with more description to allow comparison with ordinary wines - eg the sweetness rating on whites, tannin levels on red etc. Some are ok, but others rather like inferior grape juice. All a bit of a stab in the dark, I'd have been more selective with a bit more foreknowledge. However, will try again soon.

Top negative review

5 Feb 2024
 Verified review
I’ve bought beer & single bottles of red wine from Dry Drinker before. This was the first time I bought a mixed case of wine at £15 a bottle. The first white we opened with guests was disgusting. It tasted of sherry vinegar. Customer services first response, albeit very prompt, I’ll give them that, was - send it back yourself, tell us when to expect it & when it comes in we’ll refund you. At that price point it’s simply not good enough. Very very disappointing, I’m afraid, from a company I used to respect for doing something different.
Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Reviews for drydrinker.com

 Sort by  
Relevance
(80)
(5)
Reset
3 days ago
 Verified review
I like the selection of alcohol free drinks. Once ordered the serve and delivery is great.
Report review
15 Apr 2024
 Verified review

New buyer

Just tried some stout alcohol free. Very nice, but not really full flavoured.
Report review
8 days ago
 Verified review

Good wine

I liked the white wine I bought. It was lower in alcohol
Report review
6 days ago
 Verified review
Great to discover low alcohol wine.
Report review
23 hours ago
 Verified review
Report review
9 days ago
 Verified review
Report review
11 days ago
 Verified review
Report review
12 days ago
 Verified review
Report review
10 days ago
 Verified review
Would have expected a far better customer services experience regarding, Kolonne Null Cuvée Rouge No.3 Grand Verdus - Non Alcoholic Wine from the Bordeaux Region. To me it's a very poor tasting alcohol free wine especially at £18 per bottle, I fed back same to Dry Drinker. The response was, "we will let the maker know". Other suppliers would have suggested I return for a refund. Other AF wine I have purchased from Dry Drinker has been better in comparison. However , I won't be returning for any more.
Report review
20 Mar 2024
 Verified review

Your bottles are beutiful and look the part

Your bottles are beutiful and look the part. I’m doing well with them but they still aren’t the real taste. Hence one star less. But I’m impressed ! Just harsh 😀
Report review
24 Mar 2024
 Verified review
Delivered promptly, beer was good. Wine too sweet. Whiskey substitute okay, but nothing like whiskey
Report review
26 Mar 2024
 Verified review

All good

Delivery on time with a variety of low acl beers. Working my way through them, so far all good.
Report review
11 Mar 2024
 Verified review
Very swift delivery of products, but rather expensive. You get what you pay for!
Report review
20 Mar 2024
 Verified review
reliable and competent; reasonable breadth of product; reasonable pricing
Report review
11 Mar 2024
 Verified review
It's a bit slow and shipping is expensive.
Report review
3 Mar 2024
 Verified review
Sell the beers in larger bottles
Report review
20 Mar 2024
 Verified review
Report review
29 Feb 2024
 Verified review
My own fault really, but because I'm an alcoholic I only use zero alcohol drinks. On my last order they slipped in some low alcohol drinks that I didn't notice until I'd drunken them. Probably a very minor problem to most people, but not me
Report review
Answer by drydrinker.com
29 Feb 2024
Hi, thank you for your review. I have checked your last two orders and I can see you ordered the Dry Drinker's Low Alcohol Lager Favourites & Nirvana mixed case - both of these cases contain beers upto 0.5%. The ABV of all our drinks are clearly stated on each product pages and also several times in the description - this error was not on Drydrinker's part. For reference, we do have a section on our site for just 0.0% drinks, please let us know if we can help with selections in the future
8 Feb 2024
 Verified review

Great drinks, poor delivery

I would give it five stars if Dry Drinkers did not continue to use DHL as the delivery company. They are dreadful, claiming to have delivered in person when they haven't and leaving boxes in obvious places without any consideration of weather or security.
Report review
Answer by drydrinker.com
13 Feb 2024
Thank you for your review and I'm sorry to hear of the issue you had with DHL, we will pass this issue over for them to look into. Please do let us know if you have a preferred safe place to leave your parcels
31 Jan 2024
 Verified review

Excellent selection of drinks to break up the monotony o he norm

Great speed of delivery and communication. The drinks were all lovely. I would give it a fifth star if the prices were a bit cheaper. I know everything has gone up etc but thats worth my last star.
Report review