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Top positive review
28 Jun 2023
Verified review
Excellent rapid service, all items safely packed and in perfect condition.
I've tried some wines, cider and beer. I find the beers and cider the best substitutes. The wines could do with more description to allow comparison with ordinary wines - eg the sweetness rating on whites, tannin levels on red etc. Some are ok, but others rather like inferior grape juice. All a bit of a stab in the dark, I'd have been more selective with a bit more foreknowledge.
However, will try again soon.
I’ve bought beer & single bottles of red wine from Dry Drinker before. This was the first time I bought a mixed case of wine at £15 a bottle. The first white we opened with guests was disgusting. It tasted of sherry vinegar. Customer services first response, albeit very prompt, I’ll give them that, was - send it back yourself, tell us when to expect it & when it comes in we’ll refund you. At that price point it’s simply not good enough. Very very disappointing, I’m afraid, from a company I used to respect for doing something different.
The Passion fruit kombucha had almost no passion fruit in it. It was all lime. It was like drinking vinegar. Terrible taste. Very expensive for such poor quality. I wanted a refund and was told to organise and pay for the box to be sent back on my own and the refund I received did not include the original £6 of shipping cost for the kombucha. Wouldn’t recommend.
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2 May 2024
Verified review
I am sorry but I didn't enjoy any of the wines I ordered. They all tasted like Shloer but were significantly more expensive.
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24 Apr 2024
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20 Apr 2024
Verified review
Would have expected a far better customer services experience regarding, Kolonne Null Cuvée Rouge No.3 Grand Verdus - Non Alcoholic Wine from the Bordeaux Region.
To me it's a very poor tasting alcohol free wine especially at £18 per bottle, I fed back same to Dry Drinker. The response was, "we will let the maker know".
Other suppliers would have suggested I return for a refund.
Other AF wine I have purchased from Dry Drinker has been better in comparison.
However , I won't be returning for any more.
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29 Feb 2024
Verified review
My own fault really, but because I'm an alcoholic I only use zero alcohol drinks. On my last order they slipped in some low alcohol drinks that I didn't notice until I'd drunken them. Probably a very minor problem to most people, but not me
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Answer by drydrinker.com
29 Feb 2024
Hi, thank you for your review. I have checked your last two orders and I can see you ordered the Dry Drinker's Low Alcohol Lager Favourites & Nirvana mixed case - both of these cases contain beers upto 0.5%. The ABV of all our drinks are clearly stated on each product pages and also several times in the description - this error was not on Drydrinker's part.
For reference, we do have a section on our site for just 0.0% drinks, please let us know if we can help with selections in the future
28 Feb 2024
Verified review
More expensive than supermarkets or other companies and websites
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20 Feb 2024
Verified review
Wrong beer delivered with dodgy ingredients
I ordered a low carb beer as a gift. I have just visited the person who received my order and it's the wrong beer! Not low carb, and worse, it's a beer containing ingredients that are potentially unsafe eg rhodiola. I would never have ordered this! About to contact Dry drinker myself.
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12 Feb 2024
Verified review
Lower your prices and don't leave your cases four cans short.
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Answer by drydrinker.com
13 Feb 2024
Thank you :)
11 Feb 2024
Verified review
So far the white wine tastes like apple juice and the red wine is like a berry cordial that has a bit of a fizz to it!
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5 Feb 2024
Verified review
I’ve bought beer & single bottles of red wine from Dry Drinker before. This was the first time I bought a mixed case of wine at £15 a bottle. The first white we opened with guests was disgusting. It tasted of sherry vinegar. Customer services first response, albeit very prompt, I’ll give them that, was - send it back yourself, tell us when to expect it & when it comes in we’ll refund you. At that price point it’s simply not good enough. Very very disappointing, I’m afraid, from a company I used to respect for doing something different.
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2 Jan 2024
Verified review
Double the price of other retailers, so reduce your prices
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27 Dec 2023
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Failed to deliver
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27 Dec 2023
Verified review
All bottles absolutely disgusting, sadly! Cant wait for the day when someone finally cracks the palatable alcohol-free wine conundrum.
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26 Dec 2023
Verified review
Awful red wine. The chemical late comes through even off ours Mulled. Definitely not up to the reviews
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13 Dec 2023
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I haven’t even received product yet
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13 Nov 2023
Verified review
I bought 3 bottles of NA wine but git 1.
I bought three bottles of NA wine but only 3
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3 Sept 2023
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I made a genuine complaint about a product that was not drinkable and I got a poor reply & no further response , very dissatisfied and I wouldn’t use or recommend this website
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13 Aug 2023
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Bought a whisky substitute, tasted like very sweet apple juice with a hot pepper added, bit sickly, went down the sink. Nice bottle.
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7 Jul 2023
Verified review
Very disappointing
We have drunk alcohol free drinks for the past five years. Our introduction to our delivery of our selection from Dry Drinker is very disappointing and hard to describe them as wine.
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23 Jun 2023
Verified review
Customer service was great, very helpful. The product however was dreadful, read the reviews and went ahead with the purchase which arrived and was extremely disappointing. Nothing lime the description basically just tasred like honeyed water and did not smell nice at all.
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