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Top positive review
23 Jul 2023
Verified review
From first contacting MOOWY I got a quick reply from Michelle answering all of my questions and giving me great advice as to what to purchase. When I then contacted the UK site and put in my order, I received emails from Louis giving great detail of all the products and information I needed to deal with my job. I've never received that amount of help and support from any other company that I've dealt with before. I can't possibly say what you could do better as to improve the service you already give. Thank You, Terry.
I placed this order on the 17th May and still haven’t received my order. The service has been shocking, been trying to contact the team there and don’t hear for 2-3 days later. I get told that the order had been delivered, which I had already explained that I only received 1 box! Still waiting for the other 3. The driver even took a picture of the drop off! What more do I need to do to get the rest of my order. I have attached photos of the label and what I actually got. You can see from the label that this was 1 box!
Quick delivery and the item was well packed. I cannot speak for the effectiveness of the spring fertilizer as yet but I do know that it is advisable sweep any loose pieces off surrounding paving as it makes a horrid white stain once it gets wet
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2 days ago
Verified review
Good quick service cost seemed high but will evaluate onresults
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11 Apr 2024
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Easy to order and easy to apply
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8 days ago
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10 days ago
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14 Apr 2024
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6 Apr 2024
Verified review
They didnt answer the question I sent to them.
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11 hours ago
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Order not for filled
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18 Mar 2024
Verified review
Good delivery times and a good suite of products. Could be cheaper.
I placed an order, messaged them as I hadn’t received it, they assured me it was on the way. I replied asking for a tracking number but no reply to that email.
Still hadn’t received it a few days later, took ages to reply then said my order had been cancelled and refunded, gave no explanation.
Pretty poor experience overall. Disappointing as did want the product and looks good.
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21 Mar 2024
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Really bad experience never received item and reported them to pay pal , there customer service is shocking.
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7 Nov 2023
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The product was spot-on the delivery was spot-on. I think that I should’ve had more lime to put on for the area that I have, it didn’t seem to be enough lime
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15 May 2023
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only 4 stars or now,still got seed to sow. pleased with the service so far.
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14 Aug 2023
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Good product but I didn't get the results I wanted
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30 May 2023
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Terrible Delivery and shocking after service
I placed this order on the 17th May and still haven’t received my order. The service has been shocking, been trying to contact the team there and don’t hear for 2-3 days later. I get told that the order had been delivered, which I had already explained that I only received 1 box! Still waiting for the other 3. The driver even took a picture of the drop off! What more do I need to do to get the rest of my order. I have attached photos of the label and what I actually got. You can see from the label that this was 1 box!
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6 Sept 2023
Verified review
Very Poor
Item took 6 days to arrive despite website saying Next Day delivery. Contacted moowy several times but no reply. Generally appalling customer service.
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