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bigorbitcards.co.ukReviews

: 808Excellent

4.89

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certified since: 24/06/2014
updated on: 25/06/2022
bigorbitcards.co.uk is checked and certified according to the Trusted Shops quality criteria
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certified since: 24/06/2014
updated on: 25/06/2022
bigorbitcards.co.uk is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At bigorbitcards.co.uk, you can use the guarantee from Trusted Shops and protect up to £2,500. Find out more

Reviews for bigorbitcards.co.uk

170 verified reviews in the last 12 months

808 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


1 year ago
Honestly pretty blown away by this service... Found I was missing a full encounter set from Arkham Horror LCG: The Forgotten Age. Found Big Orbits, 15p a card with all 5 of the ones I needed in stock, excellent! The icing on the cake was the prompt next day delivery, and that I had also received sequential cards - 1/5 -> 5/5 instead of duplicates on the cards which had doubles. Amazing service, will certainly consider using again if I find myself missing cards out of my collection. Thanks Big Orbits!
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the most relevant critical review


8 months ago
Attention aux clients Français !!! 19€ de commande pour 13€ de frais de douane. Oubliez les commandes outre-manche.
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Reviews for bigorbitcards.co.uk

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 Verified review
4 months ago
Said 1-3 days and it took a bit longer
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 Verified review
8 months ago
Attention aux clients Français !!! 19€ de commande pour 13€ de frais de douane. Oubliez les commandes outre-manche.
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Answer by bigorbitcards.co.uk
8 months ago
Dear French Customer We're sorry to hear that you had unexpected fees to pay when your order arrived. Since the UK left the European Union taxes are liable on imports in to the block from the UK and postal service providers will charge a handling fee for collecting these taxes. Looking at the amount that you had to pay in relation to order value it is likely that the majority of the charge was a flat rate handling fee. These handling fees are typically several euros or more so the actual tax element of the fee you paid is probably a few euros. As mentioned the fee is usually a flat rate so doesn't scale with order value, so on a percentage basis it is more expensive on smaller orders. We do warn international customers that fees may be liable on receipt of the order and ask them to accept this liability when agreeing to our terms and conditions on checkout. We are very sorry that this fee was larger than expected. Regards Paul Big Orbit Cards