Sensitivity Check- Logo - reviews

Sensitivity Check
Reviews:

1,688 reviews in the last 12 months2,821 total reviews  

3.80
Good

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Top positive review

11 Sept 2023
 Verified review
I loved the fact that the results guided real changes in my diet. And these changes helped me to solve long lasting health problems, like a chronic diarrhea. I received the results super quickly and they are easy to interpret. It was great to have insights about deficiencies and even metal intolerance (I have a lot of body piercings and it will definitely help in future purchases). It would help if there was a clear note that the list of items in the results are ONLY those items I am sensitive to, as at first sight it gave me the impression that I was intolerant to everything that was tested. Also, an initial email making it clear that well not receive anything in our address, we should just go ahead and send the hair to the address - I saw some customers complaining they never received their kits, so making it a bit clearer that there’s no kit to be received would help

Top negative review

11 Feb 2024
 Verified review
I did my first sensitivity check one year ago, I took on board what it said and made a few changes, spent a fortune on supplements it suggested I was low on. One year on and I retook the test, and maybe due to my own lack of understanding everything had changed. A new set of vitamin deficiencies, different foods I am sensitive too and last time I had a sensitivity to budgerigar’s and this year I don’t but do to wasps 🤷🏻‍♀️ surely you are either sensitive to things or not, otherwise how are you ever meant to conquer these things. I get it’s just a hair strand test, and not overly priced but even so how can everything be different?
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Reviews for Sensitivity Check

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30 May 2023
 Verified review
Like the in-depth length of the report and offering substitutes to replace foodstuffs to eliminate in the process.
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Answer by Sensitivity Check
5 Jun 2023
Thank you so much for the great review! We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@sensitivitycheck.com Thanks again for the great review! Donna, Customer Service Manager
2 Dec 2023
 Verified review
Only 4 as not yet had the results. I had an enquiry and was addressed quicker then I could type, great service
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Answer by Sensitivity Check
28 Dec 2023
Thank you so much for your review! Thank you for taking the time to rate your experience; we are always looking to improve our service and your feedback helps. We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is always on hand to help you with any questions or queries you may have. If you have any further questions, please don't hesitate to reach out to info@sensitivitycheck.com Donna, Customer Service Manager
13 Oct 2023
 Verified review

Good but long wait

I had to wait a while and app was saying you hadnt received my sample but when I rang it was sorted quickly
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Answer by Sensitivity Check
17 Oct 2023
Thank you so much for your review! We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@sensitivitycheck.com Thanks again for the great review! Donna, Customer Service Manager
29 May 2023
 Verified review
Surprising results ! Good breakdown of results. Did not pick up on some things I am severely allergic to .
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Answer by Sensitivity Check
5 Jun 2023
Thank you for your review! We are very happy to hear you're pleased with the test report. Please be aware, our testing is a sensitivity test and not an allergy test and will not be able to identify allergies as these are separate medical conditions. Our comprehensive sensitivity tests can quickly help you understand more about possible trigger items. Using the latest biotechnology in our accredited labs, we test over 1,500 samples per week, providing people with results to help them live a better life, so thank you for your comments! If you have any further questions, please don't hesitate to reach out to info@sensitivitycheck.com Thanks again for the great review! Donna, Customer Service Manager
11 Oct 2023
 Verified review
Liked the detailed information about intolerances. Would have liked more information about the follow up.
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Answer by Sensitivity Check
17 Oct 2023
Thank you so much for your review! We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@sensitivitycheck.com Thanks again for the great review! Donna, Customer Service Manager
24 May 2023
 Verified review

Sensitivity Check

It helped me better understand what my body was going through when I was eating and what I need to avoid.
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Answer by Sensitivity Check
25 May 2023
Thank you for your review! We are very happy to hear you are pleased with your test results, and they have helped you to identify the foods to eliminate from the diet. Our comprehensive sensitivity tests can quickly help you understand more about possible trigger items. Using the latest biotechnology in our accredited labs, we test over 1,500 samples per week, providing people with results to help them live a better life, so thank you for your comments! If you have any further questions, please don't hesitate to reach out to info@sensitivitycheck.com Thanks again for the great review! Donna, Customer Service Manager
15 Nov 2023
 Verified review
I am not sure if it's that accurate. Would love to have paid more and understood more about my hormones
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Answer by Sensitivity Check
23 Nov 2023
Thank you so much for your review! We’re very proud of our service and we’re so happy you had a positive experience! Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions about your test results or the testing method, please don't hesitate to reach out to info@sensitivitycheck.com and our expert and friendly team will be more than happy to assist. Thanks again for the great review! Donna, Customer Service Manager
8 Nov 2023
 Verified review

Good test

It was quick and easy to do, didn’t take long to get results and was pleased with detail of the report 😊
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Answer by Sensitivity Check
12 Nov 2023
Thank you so much for reaching out and giving us 4-stars! ⭐⭐⭐⭐ We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@sensitivitycheck.com Thanks again for the great review! Lucie Customer Service
GG
Garry G.
Worcester
18 Sept 2023
 Verified review

Possibly too much info

Too much info and possibilities to try and deduce what us current cause of my symptoms.very big report
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Answer by Sensitivity Check
20 Sept 2023
Thank you so much for your review! I am very sorry to hear you feel overwhelmed by the test results. Please do reach out to our expert and friendly team if you have any questions or queries related to your test results and we will be more than happy to assist. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@sensitivitycheck.com Thanks again for the great review! Donna, Customer Service Manager
1 Dec 2023
 Verified review
Not as quick as they lead you to believe. But otherwise great and very comprehensive and informative.
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Answer by Sensitivity Check
28 Dec 2023
Thank you so much for your review! Thank you for taking the time to rate your experience; we are always looking to improve our service and your feedback helps. We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is always on hand to help you with any questions or queries you may have. If you have any further questions, please don't hesitate to reach out to info@sensitivitycheck.com Donna, Customer Service Manager
9 Oct 2023
 Verified review
Pretty good for the price I’ve made some changes according to the results and noticed a difference
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Answer by Sensitivity Check
9 Oct 2023
Thank you so much for reaching out and giving us four stars! ⭐⭐⭐⭐⭐ I’m so pleased you're enjoying Sensitivity Check! I’ve passed your feedback about your results and our customer service on to our team and know they’ll be thrilled to hear how much you loved it! Our comprehensive sensitivity tests can quickly help you understand more about possible trigger items. Using the latest biotechnology in our accredited labs, we test over 1,500 samples per week, providing people with results to help them live a better life, so thank you for your comments! Please let us know if there is anything else we can help you with. We look forward to helping you with any sensitivity issues in the future!
27 Sept 2023
 Verified review
They were very quick to process my sample and return the results well within the allotted time.
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Answer by Sensitivity Check
9 Oct 2023
Thank you so much for your review! We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@sensitivitycheck.com Thanks again for the great review! Donna, Customer Service Manager
12 Jun 2023
 Verified review

Great customer service

Quick and helpful response to query. Friendly agent who resolved my question straight away.
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Answer by Sensitivity Check
16 Jun 2023
Hi Marie, thank you so much for your review! We are very proud of our customer service team, so we will pass this on to the team straight away. When your results are so important in improving your lifestyle, we understand how important it is to have someone readily available to chat with! If you have any further questions, please don't hesitate to reach out to info@sensitivitycheck.com Thanks again for the great review! Donna, Customer Service Manager
23 Nov 2023
 Verified review
The results are very clear and thorough, easy to understand and the sample easy to submit
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Answer by Sensitivity Check
23 Nov 2023
Thank you so much for your review! We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@sensitivitycheck.com Thanks again for the great review! Donna, Customer Service Manager
14 Dec 2023
 Verified review

Easy process, quick results.

Very straight forward process and was surprised what foods I have a sensitivity to.
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Answer by Sensitivity Check
28 Dec 2023
Thank you so much for your review! Thank you for taking the time to rate your experience; we are always looking to improve our service and your feedback helps. We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is always on hand to help you with any questions or queries you may have. If you have any further questions, please don't hesitate to reach out to info@sensitivitycheck.com Donna, Customer Service Manager
13 Nov 2023
 Verified review
Test sent via email which must have gone into my junk mail which I didn't check
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Answer by Sensitivity Check
12 Jan 2024
Thank you so much for your review. We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to our 24/7 LiveChat team! Thanks again for the great review! Donna, Customer Service Manager
6 Nov 2023
 Verified review
Simply to test and critical information about the food that I have intolerance
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Answer by Sensitivity Check
12 Nov 2023
Thank you so much for reaching out and giving us 4-stars! ⭐⭐⭐⭐ We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@sensitivitycheck.com Thanks again for the great review! Lucie Customer Service
3 Jan 2024
 Verified review
Great results,going to try eliminating alot of the foods and see the results
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Answer by Sensitivity Check
12 Jan 2024
Thank you so much for your review. We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to our 24/7 LiveChat team! Thanks again for the great review! Donna, Customer Service Manager
16 Jul 2023
 Verified review
Quick turn around on my sample. Nothing about husband's.Interesting reading
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Answer by Sensitivity Check
24 Jul 2023
Thank you so much for your review! We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@sensitivitycheck.com Thanks again for the great review! Donna, Customer Service Manager
30 May 2023
 Verified review
Good response from Alex. Hoping my sample arrives soon as it's been 10 days
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Answer by Sensitivity Check
5 Jun 2023
Thank you so much for reaching out and giving us five stars, Leanne! We are very proud of our LiveChat team, so we will pass this on to Alex straight away. When your results are so important in improving your lifestyle, we understand how important it is to have someone readily available to chat with! If you have any further questions, please don't hesitate to reach out to info@sensitivitycheck.com Thanks again for the great review! Donna, Customer Service Manager