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Top positive review
9 Aug 2023
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Competitive price for item but high postage cost (item £20, postage £5) so offer free postage over minimum amount. No ability to pay by Apple Pay only PayPal / Credit or Debit cards which caused me to look elsewhere. Would have bought more / recommended to others if Apple Pay available to use. Good Customer Service when rang to enquire in payment options.
I bought a Kisae Abso 1230 dc to dc charger from SimplySplitCharge in 2019. But the unit developed a fault — with very little use. But it was out of warranty by the time the fault materialised. Apparently it cannot be repaired. Ricardo at Kisae offered to send me a new unit from Canada for $160 plus shipping. When I kicked up a fuss they offered to send me a new unit for free but I still would have to cover the shipping from Canada plus import duty. That’s still a lot of money! decided instead to buy/use another brand.
Is it a design fault? SimplySplitCharge think the unit is reliable. So, they offered me NOTHING and were very slow to respond/apologise. How nice of them! But the fault it developed is well known and documented here: https://youtu.be/HKrHWwK6bqY
So, I’ve decided not to use SimplySplitCharge anymore (after previously having good experiences with them). And I certainly do NOT recommend Kisae: measly one-year warranty, expensive product, design fault, non-repairable, expected to cover the expensive shipping costs and import duties for a replacement! Really? AVOID.
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Reviews for simplysplitcharge.co.uk
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15 Jul 2023
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Second time I have used simply split charge, both times the delivery was fast and they are very helpful. I will be using them again, and will be recommending them
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13 Jul 2023
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A* Super quick delivery
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12 Jul 2023
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Excellent service, fast delivery.
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12 Jul 2023
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Order arrived quickly, been using them for years.
Knowledgeable staff always on hand to help.
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8 Jul 2023
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I have no problems with the company they tried to help me. But the delivery company let me down so I received my part late. I had so many problems with DPD so I chose Royal Mail turn out no better.
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7 Jul 2023
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Very quick delivery, good instructions and helpful on the phone.
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4 Jul 2023
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3 Jul 2023
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Arrived quickly and excellent product, the kit had more than i expected with lots of spares. I fitted it in no time, really easy instructions. Really happy with my purchase all round.
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3 Jul 2023
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2 Jul 2023
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Swift Delivery
Items were easy to order and delivery was very quick once items were in stocks.
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2 Jul 2023
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28 Jun 2023
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Quick delivery, we had a small issue that was solved promptly.
Happy to use again
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27 Jun 2023
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Fast delivery, there was two small fuses missing. They shipped them immediately and I received them next day. Good service
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26 Jun 2023
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Great company. Thanks
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25 Jun 2023
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Great range of items
Good prices and fast delivery times
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19 Jun 2023
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Great products and service
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17 Jun 2023
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Don't think you could do anything better or cheaper
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16 Jun 2023
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Great product. Quick delivery. Easy to follow and detailed instructions.
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