Reviews for digibroadcast.com
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- Delivery
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- Goods
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- Customer service
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Experience with digibroadcast.com
Date of publication
05/08/2019
Date of order
24/07/2019
05/08/2019
Very good service with best rates.
Date of publication
05/08/2019
Date of order
24/07/2019
05/08/2019
Bought a clearance item at a throw away price through a social media campaign. Excellent product efficiently delivered.
Date of publication
03/08/2019
Date of order
24/07/2019
03/08/2019
First time buyer and very impressed with the speed and efficiency of the ordering and delivery process. Would use again.
Date of publication
03/08/2019
Date of order
24/07/2019
03/08/2019
From ordering to receiving the item all good. Thanks
Date of publication
03/08/2019
Date of order
24/07/2019
03/08/2019
Fantastic- Sales guy was very helpful. Ordered a used high end red camera. The item is exactly as described and delivery was super fast.
Date of publication
03/08/2019
Date of order
24/07/2019
03/08/2019
After sale service is what made me come back to them again. I had bought an item from them in the past which had some setting issues at my end. The sales team helped me to sort the issue out of the way by getting me in touch with the technical person from the brand.
Date of publication
31/07/2019
Date of order
24/07/2019
31/07/2019
from germany used the shop to buy products and packed nice. Recvd the items in 3 days. Thankyou
Date of publication
31/07/2019
Date of order
24/07/2019
31/07/2019
Was looking for an upgrade on old gear with the latest in the market and found Digibroadcast on Google, I managed to the get very good exchange price and the process was smooth. Thanks
Date of publication
31/07/2019
Date of order
24/07/2019
31/07/2019
If you want to buy high end gear then you should visit this shop. Best rates, polite staff and quick delivery.
Date of publication
24/07/2019
Date of order
24/07/2019
24/07/2019
Excellent service and best rates
Date of publication
24/07/2019
Date of order
24/07/2019
24/07/2019
Lately bought some multi brand items from them, the order was dispatched same day and delivered to me on a next day service. Very prompt service.
Date of publication
24/07/2019
Date of order
11/04/2017
24/07/2019
This is my second purchase from them, excellent service from the team . The product was nicely packed and delivered within the expected timelines. Thanks.
Date of publication
23/07/2019
Date of order
23/07/2019
23/07/2019
Perfect on all levels
Date of publication
13/06/2019
Date of order
12/06/2019
13/06/2019
Very Happy with price and the delivery was spot on time, couldn't ask for anything more.
digibroadcast.com replies: 14/06/2019
I'm pleased that you enjoyed your experience at Digibroadcast and I hope we see you again soon
Date of publication
07/06/2019
Date of order
07/06/2019
07/06/2019
DigiBroadcast offered the best price by some margin and were able to dispatch the goods immediately. Hard to beat.
digibroadcast.com replies: 14/06/2019
We're happy that you're happy with the service, and we're looking forward to your next visit.
Date of publication
29/05/2019
Date of order
29/05/2019
29/05/2019
Great value fast delivery
digibroadcast.com replies: 14/06/2019
Thank You for your feedback, much appreciated.
Date of publication
18/05/2019
Date of order
09/05/2019
18/05/2019
Very straightforward online purchase, which was then delivered on time.
digibroadcast.com replies: 14/06/2019
Thank You. hope to see you again.
Date of publication
16/05/2019
Date of order
16/05/2019
16/05/2019
Great all round
digibroadcast.com replies: 14/06/2019
Thank You.
Date of publication
11/05/2019
Date of order
10/05/2019
11/05/2019
Excellent value and good service.
digibroadcast.com replies: 14/06/2019
Thank you for the great feedback, hope to see you soon
Date of publication
10/05/2019
Date of order
10/05/2019
10/05/2019
Super fast delivery. Digi Broadcast were the only store that had what I was looking for, at a reasonable price too.
digibroadcast.com replies: 14/06/2019
I appreciate your kind words and professional demeanor and look forward to seeing more business from you in the future.
Date of publication
09/05/2019
Date of order
09/05/2019
09/05/2019
Brilliant reliable service
digibroadcast.com replies: 14/06/2019
Thank you for the 5 stars. very much appreciated.
Date of publication
24/04/2019
Date of order
24/04/2019
24/04/2019
It seems like the charger isn’t charging to 100, tried contacting customer services, via email and never got a response. The charger stays on around 78 for ages. Never 100. This is supposed to be a fast charger, after 36 hours, it is still showing 78. However, when I put the battery in the camera, the camera showed 100 charged. So now I don’t know what to believe. But CS is non existent.
digibroadcast.com replies: 25/04/2019
Hello Colin,
We're sorry to hear that you are experiencing these issues with your charger, however now this issue has come to our attention, we may be able to assist you further. Our customer service team will be in touch shortly.
Please may we ask for the email you sent to us reporting the issue with a date stamp, just so we can investigate this further.
Date of publication
19/03/2019
Date of order
19/03/2019
19/03/2019
Im always sceptical when buying from a company I've not used before but the customer support was great and the price was even better. I will be buying from them again
Date of publication
07/03/2019
Date of order
07/03/2019
07/03/2019
Very helpful staff
Date of publication
22/01/2019
Date of order
22/01/2019
22/01/2019
No relation in Regards with postshopping process. I contacted shop few times and got no help. I would no recommend this shop.
digibroadcast.com replies: 24/01/2019
Hello Ms Wioletta,
Thank you for your feedback.
We are sorry to hear that your experience with us was not a positive one, after reviewing your case on our database I can see that you were in contact with one of our Sales team members. It is very unlike our staff to provide this kind of service, therefore we will certainly be looking into this. In the meantime, may I be of assistance?
Date of publication
18/01/2019
Date of order
18/01/2019
18/01/2019
Awesome service, on time and kept up to date personally when some items had to be back ordered.
digibroadcast.com replies: 30/01/2019
Hello Phil,
Thank you very much for your feedback, your positive comments are very well appreciated
We're happy to have served you well on all accounts. Should you need anything further, you know where to find us :D
Date of publication
17/12/2018
Date of order
17/12/2018
17/12/2018
Always excellent service
digibroadcast.com replies: 30/01/2019
Hello John,
Thank you for your kind words!
We're delighted to know that you were happy with the service provided by us. Do let us know if you need anything else.
Date of publication
14/12/2018
Date of order
14/12/2018
14/12/2018
Very professional, customer service was a good experience for me. They Very helpful, saved me a few hundred by taking the advice from one of their staff when buying a shogun inferno monitor. 5 star from me.
digibroadcast.com replies: 30/01/2019
Hello Barry,
many thanks for your positive feedback, we're thrilled that you were pleased with our customer service. Saving money is always a bonus and we're delighted our member of staff was able to help you do this, we hope you're happy with the Shogun Inferno! Do let us know if you require anything more in the future :)
Date of publication
01/12/2018
Date of order
26/11/2018
01/12/2018
Excellent customer service, Atamos Ninja V arrived on time, great piece of kit
digibroadcast.com replies: 30/01/2019
Hello David,
we know how imperative it can be for customers to have their broadcasting equipment delivered on time, that's why we always try our best to make certain all the strings are pulled to make sure the product is in your hands as soon as possible. Thank you very much for your positive feedback, as always, we highly appreciate it.
Date of publication
29/11/2018
Date of order
29/11/2018
29/11/2018
Excellent service and price. Thank you.
digibroadcast.com replies: 30/01/2019
Hello Gareth,
Your words are appreciated, we're pleased you think so!
We are constantly working to make sure our prices are the best and that the service given is second to none! Have a great day!
Date of publication
28/11/2018
Date of order
28/11/2018
28/11/2018
Couldn't fault them and delivered on a Saturday, the very next day, good old fashioned service, so lacking elsewhere
digibroadcast.com replies: 30/01/2019
Hello Douglas,
We believe in being different from the rest as customer service is our number one priority, I'm glad we were able to prove this to you. Should you require anything further, do not hesitate to either call or email us!
Have a great day!
Date of publication
26/11/2018
Date of order
26/11/2018
26/11/2018
First time using digi and was very impressed with the service when speaking to sales, delivery etc as said was great
digibroadcast.com replies: 30/01/2019
Hello George,
First impressions are crucial and I'm pleased that your first impressions with us were positive. We hope you choose to do business with us again, if you need anything at all, please do let us know.
Have a great day!
Date of publication
25/11/2018
Date of order
07/11/2018
25/11/2018
I liked the recommended section on the product page which makes life easier for buyers like me to pick the accessories of essential items.
digibroadcast.com replies: 30/01/2019
Hello Tony,
We're always striving to improve our used section, I'm glad that the hard work produced by our sales team is assisting buyers such as yourself choose the right products to suit your work and lifestyle.
Thank you very much for your feedback.
Have a great day!
Date of publication
25/11/2018
Date of order
16/10/2018
25/11/2018
If you are not sure about the product compatibility, or have a technical query related to your item you want to buy just call the customer service and they will do their best to clear your doubts. Excellent
digibroadcast.com replies: 30/01/2019
Hello Emma,
Our Sales team are specialists in the broadcast industry, they are industry trained to make certain they can provide buyers with up to date knowledge of products across the wide range of equipment the broadcasting world has to offer! We're ecstatic that this has made an impact on you and the team are pleased that you're happy with the service provided.
Have a great day Emma!
Date of publication
22/11/2018
Date of order
22/11/2018
22/11/2018
Great to do business with
Date of publication
16/11/2018
Date of order
16/11/2018
16/11/2018
Jit from digibroadcast has been excellent. He really sorted me out when I needed stuff urgently - going above and beyond any other shop. Also he’s very responsive unlike other shops
Date of publication
16/11/2018
Date of order
16/11/2018
16/11/2018
Always very helpful and good pricing.
Date of publication
14/11/2018
Date of order
14/11/2018
14/11/2018
item arrived as described, quite fast delivery
Date of publication
14/11/2018
Date of order
14/11/2018
14/11/2018
A professionals dream supplier
First class customer service.
I bought a used Canon 5D mark iii in perfect condition. Very helpful saleteam.Tom who helped me went out of his way to assure me of quality of used Canon. Was able to inspect camera before purchase. They have a large stock of professional equipment especially for videographers and film makers.
First class customer service.
I bought a used Canon 5D mark iii in perfect condition. Very helpful saleteam.Tom who helped me went out of his way to assure me of quality of used Canon. Was able to inspect camera before purchase. They have a large stock of professional equipment especially for videographers and film makers.
Date of publication
12/11/2018
Date of order
05/11/2018
12/11/2018
Their part exchange program helped me to upgrade to the latest equipment. I got a very good price for my old equipment. Thanks digibroadcast, a must for everyone
digibroadcast.com
The best broadcast equipment supplier.
Contact
Unit 15d Oakcroft Road
KT9 1RH Chessington
United Kingdom
KT9 1RH Chessington
United Kingdom
Tel: +44(0)208 397 1407
info@digibroadcast.com
digibroadcast.com
Owner
Digibroadcast Company LTD
Unit 15d Oakcroft Road
KT9 1RH Chessington
United Kingdom
Unit 15d Oakcroft Road
KT9 1RH Chessington
United Kingdom
Trade register
Companies House 04344776
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with digibroadcast.com in their own words.
Calculation of the score is based on the overall rating
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4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor
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