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solarplexius.co.uk
Reviews:

191 reviews in the last 12 months719 total reviews  

4.49
Good

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Top positive review

10 Jul 2023
 Verified review
Exceptional and fast delivery, with inside a week! Followed the YouTube descriptive video and fitted all 7 pre-cut perfectly fitting sun shades in less than 20 minutes. This will, not only provide sun protection for my grandchildren and other passengers, but it will also create a cooler interior for my three dogs during transit. See the difference between the rear passenger window (solarplexius applied) and the front passenger window (no sun protection). It also gives exceptional security not allowing the inside of the car to be visual through the fitted windows! Thank you Solarplexius for an innovative and affordable product, saving me around £194 if I had purchased Volvo manufactured sun screens at £146 for pair of rear doors and a further £194 for a set of 3 luggage compartment protectors.

Top negative review

5 Feb 2024
 Verified review
Your advert didn’t give any indication that you can not use your back seat windows after installation
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Reviews for solarplexius.co.uk

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30 Aug 2023
 Verified review
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Answer by solarplexius.co.uk
1 Sept 2023
Thank you for your review. We're so pleased that you had a good experience with us. We strive to make sure our customers have the best service and product possible. We look forward to serving you again soon.
30 Aug 2023
 Verified review
Quick service, items perfect fit
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Answer by solarplexius.co.uk
1 Sept 2023
Thank you so, so, much for your kind review. We're so pleased that you had an excellent experience with us. We strive to make sure our customers have the best service and product possible and it's great to hear we've achieved that with you. We look forward to serving you again soon.
29 Aug 2023
 Verified review
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Answer by solarplexius.co.uk
1 Sept 2023
Thank you so, so, much for your kind review. We're so pleased that you had an excellent experience with us. We strive to make sure our customers have the best service and product possible and it's great to hear we've achieved that with you. We look forward to serving you again soon.
24 Aug 2023
 Verified review

You must try this company

My 3rd order with them in 2 years every time exactly what they say perfect fit great service as well
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Answer by solarplexius.co.uk
1 Sept 2023
Thank you so, so, much for your kind review. We're so pleased that you had an excellent experience with us. We strive to make sure our customers have the best service and product possible and it's great to hear we've achieved that with you. We look forward to serving you again soon. We especially value returning customers like you.
20 Aug 2023
 Verified review
So easy to put on.
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Answer by solarplexius.co.uk
22 Aug 2023
Thank you so, so, much for your kind review. We're so pleased that you had an excellent experience with us. We strive to make sure our customers have the best service and product possible and it's great to hear we've achieved that with you. We look forward to serving you again soon.
19 Aug 2023
 Verified review
Fast delivery I think if you made the tints that fit to the sliding windows slightly longer so they pushed under the Center window seal they would be better but they look fantastic
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Answer by solarplexius.co.uk
22 Aug 2023
Thank you so, so, much for your kind review. We're so pleased that you had an excellent experience with us. We strive to make sure our customers have the best service and product possible and it's great to hear we've achieved that with you. We will take your feedback into consiferation to the production team. We look forward to serving you again soon.
18 Aug 2023
 Verified review

Didn't send the right items for my car

Wrong items were sent. Not impressed as the correct ones still have not been dispatched! This needs to be sorted now or refund the order. Will not be using this company again or reccomending them to anyone.
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Answer by solarplexius.co.uk
18 Aug 2023
We sincerely hope this message finds you well. We deeply value your patronage. We are pleased to have provided you with an update regarding the panels you recently received in an earlier email, just before this review. Our dedicated production area has diligently confirmed that the panels were dispatched in accordance with the specified model. After thoroughly reviewing the images thoughtfully shared by you, we are delighted to acknowledge that they are indeed in the correct format and primed for installation. The final step involves a bending process to ensure a seamless and secure fit. We understand that embarking on the installation process might seem a bit overwhelming, especially when attempting it without direct experience. In regard to the panel bearing the mislabeled sticker, we extend our sincerest apologies for any confusion it may have caused. To expedite a swift resolution, we kindly request your invaluable assistance in verifying whether this specific panel's format differs from the others. Armed with this crucial information, we can promptly dispatch an accurate replacement if necessary. In reference to the image you thoughtfully provided of the door panel, our assessment reveals that a minor tilt is present. Upon simple rotation, the panel aligns flawlessly with the door window, resulting in a perfect fit. If any doubts or queries arise during the installation process, beyond the scope of the instructional video we previously send, we stand ready to address them comprehensively. We wholeheartedly understand the significance of your satisfaction and remain steadfastly committed to guiding you through every phase. It's important for us to acknowledge that you retain the right to opt against the installation process. Should you choose this course of action, please rest assured that a refund will be promptly arranged. Your comfort and peace of mind are paramount to us, and we deeply value your input in this regard. We also wish to extend our sincerest apologies for any frustration you may have experienced, prompting you to leave this review. It truly saddens us to learn that you felt compelled to share a less than satisfactory review merely three days after receiving the panels, despite not yet engaging in the installation. We deeply appreciate your feedback, and we want to assure you that we are here to address your concerns and facilitate a resolution that aligns with your expectations. Once again, we extend our heartfelt gratitude for your order, and we eagerly anticipate the opportunity to assist you further.
18 Aug 2023
 Verified review
says no trim needs moving, yet rear window was impossible to fit unless trim was removed
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Answer by solarplexius.co.uk
22 Aug 2023
Thank you for sharing your feedback with us. We sincerely appreciate your input and are grateful for the opportunity to address your concerns. We understand your experience with the rear window installation was challenging, and we apologize for any inconvenience this may have caused. While our aim is to provide straightforward installation processes, we recognize that certain variations in vehicle models can sometimes require adjustments. Your situation is not a common occurrence, and we apologize for any confusion regarding the trim. Your feedback helps us improve our instructions and provide better assistance to our valued customers. If you have any further questions or need additional support, please don't hesitate to reach out. Your satisfaction is important to us, and we're here to ensure a positive experience overall. Thank you for giving us the opportunity to address this matter, and we hope to serve you better in the future.
18 Aug 2023
 Verified review
All round happy with buying to delivery. Easy to put in no problem at all highly recommend for tint and the best thing is you can keep them if you sell the car👍😁very happy and would definitely recommend to friends and family.
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Answer by solarplexius.co.uk
22 Aug 2023
Thank you so much for taking the time to share your positive feedback with us! We greatly appreciate your kind words and are thrilled to hear that you had a fantastic experience from purchase to delivery. It's wonderful to know that the installation was smooth and hassle-free for you. We're especially glad to hear that you found our product to be a valuable investment, offering both tint and the flexibility to keep them if you decide to sell your car. Your satisfaction is our ultimate goal, and we're delighted that we could meet your expectations. Thank you for recommending us to your friends and family. Your support means a lot to us, and we're excited to have the opportunity to serve you again in the future. If you have any questions or need further assistance, please don't hesitate to reach out. Wishing you many enjoyable journeys ahead, and looking forward to being of service to you again soon!
17 Aug 2023
 Verified review
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Answer by solarplexius.co.uk
22 Aug 2023
Thank you for your review. We're so pleased that you had a good experience with us. We strive to make sure our customers have the best service and product possible. We look forward to serving you again soon.
15 Aug 2023
 Verified review
Great product. Well made.
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Answer by solarplexius.co.uk
22 Aug 2023
Thank you so, so, much for your kind review. We're so pleased that you had an excellent experience with us. We strive to make sure our customers have the best service and product possible and it's great to hear we've achieved that with you. We look forward to serving you again soon.
13 Aug 2023
 Verified review

Easy to fit

Arrived on time. Spent some time watching the Utube videos Surprisingly easy to fit, looks good, so very pleased.
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Answer by solarplexius.co.uk
22 Aug 2023
Thank you so, so, much for your kind review. We're so pleased that you had an excellent experience with us. We strive to make sure our customers have the best service and product possible and it's great to hear we've achieved that with you. We look forward to serving you again soon.
12 Aug 2023
 Verified review
Brilliant product and fairly priced
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Answer by solarplexius.co.uk
22 Aug 2023
Thank you so, so, much for your kind review, Phil. We're so pleased that you had an excellent experience with us. We strive to make sure our customers have the best service and product possible and it's great to hear we've achieved that with you. We look forward to serving you again soon.
12 Aug 2023
 Verified review
Good product, good fit and excellent delivery time.
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Answer by solarplexius.co.uk
1 Sept 2023
Thank you so, so, much for your kind review. We're so pleased that you had an excellent experience with us. We strive to make sure our customers have the best service and product possible and it's great to hear we've achieved that with you. We look forward to serving you again soon. And your car looks great!
6 Aug 2023
 Verified review

Great Product & Quick Dellivery

Quick and simple to instal and great fit for my car.
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Answer by solarplexius.co.uk
9 Aug 2023
Thank you so, so, much for your kind review. We're so pleased that you had an excellent experience with us. We strive to make sure our customers have the best service and product possible and it's great to hear we've achieved that with you. We look forward to serving you again soon.
6 Aug 2023
 Verified review
Excellent product and easy to install
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Answer by solarplexius.co.uk
9 Aug 2023
Thank you so, so, much for your kind review. We're so pleased that you had an excellent experience with us. We strive to make sure our customers have the best service and product possible and it's great to hear we've achieved that with you. We look forward to serving you again soon.
5 Aug 2023
 Verified review
Super fast delivery 👌 Exactly as advertised
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Answer by solarplexius.co.uk
9 Aug 2023
Thank you so, so, much for your kind review. We're so pleased that you had an excellent experience with us. We strive to make sure our customers have the best service and product possible and it's great to hear we've achieved that with you. We look forward to serving you again soon.
28 Jul 2023
 Verified review
It's OK but the back window film doesn't go down with the window
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Answer by solarplexius.co.uk
2 Aug 2023
Thank you for taking the time to provide us with feedback on your experience. We appreciate you bringing your concerns to our attention, as we value our customers' opinions. We strive to provide quality products and excellent customer service, and it's disappointing to hear that you were given false expectations. Your feedback is extremely valuable to us, and we will continue working hard to improve our communication. Thank you so, so, much for your review; we are truly very grateful.
28 Jul 2023
 Verified review
Please explain where the clips fit
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Answer by solarplexius.co.uk
2 Aug 2023
Hello David, We are pleased with our review and we have reached you on Monday about the clips, by email. Please, let us know how we can help more answering it. Thank you so, so, much for your review, again.
28 Jul 2023
 Verified review
Great product, fast and easy to fit.
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Answer by solarplexius.co.uk
2 Aug 2023
Thank you so, so, much for your kind review. We're so pleased that you had an excellent experience with us. We strive to make sure our customers have the best service and product possible and it's great to hear we've achieved that with you. We look forward to serving you again soon.