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Top positive review
25 Dec 2023
Verified review
I've not used lampandlight.co.uk before but as I was looking for something specific for my home I found them via a search of the internet. I found exactly what I needed and was pleased that the price offered was not ridiculously high as I had seen by other sellers.
Finding stuff and adding to my basket was very easy to do. The checkout process was also very straight forward and all without an app and done on a mobile phone.
With Christmas on its way I was informed delivery would be in the new year, not an issue as this was for home and not seen as a Christmas gift, however all was delivered very quickly.
Packaging was well designed with a seperate box, padded, for the marble base.The only damage I found was a small chip in the marble base but decided, that as it was underneath and not able to be seen or touched when the light was in use, to use it as supplied.
Placed an order, received a Yodel tracking number, but they never dispatched the item to the courier. Then a week later they emailed to say "my return has been processed and refund will be sent within three days"... What on earth...? Wasted several hours of my time reviewing and comparing lighting and then simply didn't dispatch the order. I'm guessing they're just an intermediary reseller and once they'd taken my money they couldn't source the items below the price they charged me. So they simply wasted time. Take my advice and buy from established retailers. Even if it appears to cost you slightly more the reality is you risk not getting the items from a place like this so you end up buying from the reputable place, you suffer an unnecessary delay and you waste hours of your life.
The ceiling fan is stylish and, after a bit of fiddling, works well. It’s mostly made of plastic so it’s lighter than you might think.
The packaging was good, and it was delivered in good time.
The criticisms:
The installation instructions are very basic. Luckily I have some idea of how to fit this kind of thing, but some may struggle.
The return address. It was delivered quickly, so was obviously sent from inside the UK, but the return address is in the Netherlands!
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17 May 2023
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Fittings are as indicated and delivered when they said. Keep up to date on the progress. Will be ordering from these again
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16 May 2023
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Brilliant service th
Brilliant service Thankyou
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16 May 2023
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First class fast dispatch great price super lights thank you
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15 May 2023
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Package arrived when expected and looks fantastic
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15 May 2023
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15 May 2023
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15 May 2023
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Pleased with my purchase. They also changed the order as I had changed my mind
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15 May 2023
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Had a problem with being sent the wrong items in my delivery, but customer service fixed it quickly and to my satisfaction.
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