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lampandlight.co.uk
Reviews:

627 reviews in the last 12 months10,008 total reviews  

4.48
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Most relevant positive review

5 May 2024
 Verified review
There is variety of offers with affordable prices (Thank you for that), but I am not satisfied with delivery. My order is still in process of shipping, and it's been 7 days since order was placed. It was stated that if the order was placed until certain hour, it would be delivered the same day. I knew it wasn't possible, because it was Sunday, but I was expecting it within 3-5 working days. Also, it was nowhere stated that the products are coming from foreign country. I would suggest that, since you have your site available in various countries and it's localized, just to put a note that the products are coming from central warehouse, so we do not think that it's scam if we do not receive the order within mention period. Thank you

Most relevant negative review

9 Feb 2024
 Verified review
It was not made clear from the start that the company is based in the Netherlands. The website is called lampandlight UK, which suggests it is a UK business. The website also made no mention of the order coming from Holland first and only then being delivered by Yodel, so until my order reached the UK, there was zero tracking. Also, the photo of the lampshades I ordered was NOT representative of the colour of them in reality. I ordered light brown shades and in reality they are dark beige. I feel totally cheated and what is more, any returns must be sent to Holland and £4.50 is deducted from any refund. Lampandlight UK are a deceptive company and I would never use them again or recommend them to anyone.
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Reviews for lampandlight.co.uk

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22 Aug 2024
 Verified review
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25 Jun 2024
 Verified review
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5 May 2024
 Verified review
There is variety of offers with affordable prices (Thank you for that), but I am not satisfied with delivery. My order is still in process of shipping, and it's been 7 days since order was placed. It was stated that if the order was placed until certain hour, it would be delivered the same day. I knew it wasn't possible, because it was Sunday, but I was expecting it within 3-5 working days. Also, it was nowhere stated that the products are coming from foreign country. I would suggest that, since you have your site available in various countries and it's localized, just to put a note that the products are coming from central warehouse, so we do not think that it's scam if we do not receive the order within mention period. Thank you
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13 Apr 2024
 Verified review
The products are great exactly what they describe and are well made. The wall lights were easy to install and are working well. On the minus side the installation instructions are very minimal and no instructions on how to adjust the sensors. On the Web site you have to choose the lamps that go with the product and I got it wrong as it shows a lamp further down the page but you have click on the accessories part which I did after talking with one of lamplight representatives, although I now have 2 lamps which are too large for my lights.
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25 Dec 2023
 Verified review

I've not used lampandlight.co.uk before and excellent service.

I've not used lampandlight.co.uk before but as I was looking for something specific for my home I found them via a search of the internet. I found exactly what I needed and was pleased that the price offered was not ridiculously high as I had seen by other sellers. Finding stuff and adding to my basket was very easy to do. The checkout process was also very straight forward and all without an app and done on a mobile phone. With Christmas on its way I was informed delivery would be in the new year, not an issue as this was for home and not seen as a Christmas gift, however all was delivered very quickly. Packaging was well designed with a seperate box, padded, for the marble base.The only damage I found was a small chip in the marble base but decided, that as it was underneath and not able to be seen or touched when the light was in use, to use it as supplied.
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3 Mar 2024
 Verified review
Very good service and nice lamp delivery excellent. Only issue was the connecting electrical plug. The plug supplied was a two pin EU plug not a UK three pin plug. Lampandlight company did provide a Uk adapter plug with the lamp but it makes for a large double plug size you have to plug the EU two pin pluk into the UK three pin adaptor and if space is tight it may not fit or the socket is on view then it is not an attractive look. For us it was ok plug/adaptor was behind the sofa. This should have been mentioned at point of sale i.e. on the website. So i reduced 1 star for this but it is a good LED lamp runs cool no risk of hot surface burning the hand. It arrives in a purpose box and is in two parts which simply screw together which took just 5 minutes and has a stable base. I would recommend this reading lamp.
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18 Nov 2023
 Verified review

The best and a bit better still!

Yodel delivered to the wrong address, as usual. This partly due to the addressing on the supplier website not accepting enough characters for a British address. The lamps themselves are wonderful! Beautifully designed and accurately made metal castings with accurately threaded screw holes, glass panels, clips and fixings, and, to top it off, a 7W eco bulb that even connects to my phone for remote switching on and off. Remarkable and excellent product!
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1 Nov 2023
 Verified review

Good product, well packaged, supplied promptly.

Product as described, securely packaged. Delivery prompt. I was sent an electronic version of installation instructions which actually was unnecessary as a paper version was included with the light, as expected. I would review this practice as it just caused me to download it then delete. Think also minimum number of light bulbs should be included or at least sold at a very competitive price and not used as a means of increasing profit .
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16 Apr 2024
 Verified review

So far so good...actually, excellent.

First of all they had the ideal light were looking for. Secondly having bought for the the first time from another company without first carrying out due diligence and had to go the credit card company for a refund, I was very pleased to read the feedback from other earlier buyers. Thirdly, the follow up information and speed of delivery was excellent. Lastly, I cannot say anything as I haven't yet installed it !!
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14 May 2024
 Verified review
The lamp arrived very quickly and I had no issues with the service. The lamp is pretty flimsy and, as others have said, if you have all the palm fronds to one side the lamp will fall over, the base isn’t heavy enough to support it. I love the lamp and it’s just about worth the £180 I paid for it but at full price (£350) I wouldn’t have felt it was value for money.
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10 Apr 2024
 Verified review

Great quality and service

The communication was excellent as was the quality of the lamps. Unfortunately I thought the lamps would be gold metal but they were a gold paint instead. They were lovely just didn't match my decor sadly. The return process took me a bit to understand but was actually pretty straight forward. I really like their eco conscious return process too.
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24 Oct 2023
 Verified review
Excellent service with good information about the product which was exactly as described. The Art deco fitting with dark pink glass globe looks stunning in my kitchen and the recommended bulb (7 w, 780 lumens) purchased with the item give the perfect level of lighting in my small kitchen. I would have no hesitation in recommending this company.
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26 Oct 2023
 Verified review

Very fast delivery, perfect on trend lighting. GREAT price

Lamplight sent my delivery extremely quickly via tracked Yodel. They also gave me 71% off a wonderful trending rattan floor lamp. The choice of adding a lovely filament bulb was a great decision also. It's all very good quality. I will definitely recommend this company and shop here again when I need new lamps, lights or pretty bulbs.
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19 Apr 2024
 Verified review

Quick and efficient service

I liked the Speed of delivery and quality of the item also the Quick refund when item not suitable. Not enough details on returns portal to successfully return item but this was remedied after a phone call resulting in an email being sent with the missing details which enabled me to return the item. All done quickly and efficiently.
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1 Apr 2024
 Verified review
Nothing wrong with the product - as advertised and expected - but the Yodel courier delivered it to what was blatantly the wrong address, Yodel itself was unhelpful when I complained, and it was only through the kindness of the person who found the parcel on his doorstep in delivering it to us that we received the goods at all.
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17 Mar 2024
 Verified review

Pretty lamp - price was decent

Lamp is looking good and price was decent. Quality and delivery time was also very good. Tip for the home page: A recommendation for bulb type good be good. I tried two types and a vintage bulb with color temperature 2200K made the lamp look at it best. With a ‘normal’ energy saver bulb, the lamp isn’t looking that good.
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31 Oct 2023
 Verified review

Bought as a replacement, good so far

Bought as a replacement for one of our previous lights that had failed. The globe is considerably larger than the old light and is made of plastic rather than glass as the previous one was. Nice light, arrived quickly, easy to install and set up, looks good time will tell how good it actually is by how long it lasts!
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11 Nov 2023
 Verified review

Great lamp & excellent customer experience

This was my first time ordering from you guys. The lamp itself is beautiful, also the way it was securely packaged and sent, the entire experience spelled out Trust, Accountability, excellent communication and great choice of delivery partner. Loved the experience and cherishing the lamp very much, Thankyou!
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2 Dec 2023
 Verified review

Excellent

Quick delivery, well packed and easy to assemble. I was disappointed there was no bulb or adapter for the EU plug in the shipment, but the next day another package arrived with the smart bulb and adapter plug! Brilliant! Very happy with the product, good quality and looks great - thank you! 😊
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24 Mar 2024
 Verified review

Beautiful centrepiece for our living room

This ceiling pendant is stunning in our living room. It was simple to adjust the height and fit to the ceiling. My favourite purchase in a long time. Great customer service too when I contacted them about delivery- it took a little longer than expected to arrive but well worth the wait.
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